Hi, I'm Maria Macedo, a dynamic and results-driven marketing professional with over 6 years of experience in digital marketing, on-set creative production, and community engagement. I love leading innovative brand strategies and content development that helps drive audience growth and build meaningful connections with customers. I'm passionate about delivering high-impact marketing campaigns and enhancing the customer experience by executing creative initiatives from concept to completion. Building authentic brand communities and fostering customer loyalty truly inspires me in my work.

Maria Macedo

Hi, I'm Maria Macedo, a dynamic and results-driven marketing professional with over 6 years of experience in digital marketing, on-set creative production, and community engagement. I love leading innovative brand strategies and content development that helps drive audience growth and build meaningful connections with customers. I'm passionate about delivering high-impact marketing campaigns and enhancing the customer experience by executing creative initiatives from concept to completion. Building authentic brand communities and fostering customer loyalty truly inspires me in my work.

Available to hire

Hi, I’m Maria Macedo, a dynamic and results-driven marketing professional with over 6 years of experience in digital marketing, on-set creative production, and community engagement. I love leading innovative brand strategies and content development that helps drive audience growth and build meaningful connections with customers.

I’m passionate about delivering high-impact marketing campaigns and enhancing the customer experience by executing creative initiatives from concept to completion. Building authentic brand communities and fostering customer loyalty truly inspires me in my work.

See more

Work Experience

Creative Director Assistant at Hale Productions
June 1, 2023 - Present
Supported on-set productions for renowned CPG and wellness brands, including Fjallraven, Dr. Bronner’s, and SharkNinja, ensuring seamless execution aligned with brand guidelines. Coordinated with creative, logistics, and production teams to optimize workflows, meet deadlines, and maintain high production standards. Managed wardrobe and prop styling to enhance content quality and storytelling.
Social Media Manager at Hale Productions
March 31, 2025 - July 9, 2025
Developed and executed a comprehensive content strategy, increasing Instagram reach by 552% and engagement by 1,380%. Actively monitored and responded to community engagement across social platforms to foster brand loyalty and increase community satisfaction. Collaborated cross-functionally with creative, production, and marketing teams to align content with customer and brand goals. Analyzed social media KPIs and community feedback to continuously improve engagement strategies and optimize content effectiveness.
Content & Community Coordinator at Carvalheira
July 31, 2022 - July 9, 2025
Managed customer communication across Instagram, TikTok, and in-person channels, resolving inquiries and social media crises effectively. Recruited, onboarded, and maintained relationships with influencers and ambassadors, implementing performance-based reward initiatives to foster brand advocacy. Launched and managed 'Carva Members,' a loyalty program for in-house brand ambassadors, increasing engagement and community participation. Led a 20-person social media team to execute live event coverage and sponsor activations. Gathered and analyzed customer insights to improve marketing campaigns and customer experience strategies.
Events, Partnerships & Community Engagement at Greenmix
July 31, 2020 - July 9, 2025
Managed customer experience and community engagement at physical stores and online platforms. Maintained a 'Loyal Customers' list and implemented surprise & delight strategies to recognize and reward top customers. Organized and executed wellness events and community-building initiatives to drive in-store traffic and brand loyalty. Collaborated with logistics, sales, and product teams to align event strategies and improve customer satisfaction. Gathered customer feedback and behavioral trends, implementing changes in product offerings and promotions based on insights.

Education

Master’s Degree at Westcliff University
September 1, 2024 - July 9, 2025
Business Management at UC San Diego Extension
September 1, 2022 - June 30, 2023
Customer Experience Course at UC San Diego Extended Studies
September 1, 2022 - June 30, 2023
Bachelor’s Degree at UNICAP
June 1, 2017 - June 30, 2020

Qualifications

Creative Direction Course — Vogue & Condé Nast College
March 1, 2025 - April 26, 2025
Silicon Valley Immersion Program — InnGlobal
January 11, 2030 - July 9, 2025
Digital Marketing Training — Berlim Digital
January 11, 2030 - July 9, 2025
Branding: Marketing, Communication & Management — ESPM
January 11, 2030 - July 9, 2025
Communication & Public Speaking Training — PUP
January 11, 2030 - July 9, 2025

Industry Experience

Consumer Goods, Media & Entertainment, Retail, Professional Services