Available to hire
Hi, I’m Maria Macedo, a dynamic and results-driven marketing professional with over 6 years of experience in digital marketing, on-set creative production, and community engagement. I love leading innovative brand strategies and content development that helps drive audience growth and build meaningful connections with customers.
I’m passionate about delivering high-impact marketing campaigns and enhancing the customer experience by executing creative initiatives from concept to completion. Building authentic brand communities and fostering customer loyalty truly inspires me in my work.
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Work Experience
Creative Director Assistant at Hale Productions
June 1, 2023 - PresentSupported on-set productions for renowned CPG and wellness brands, including Fjallraven, Dr. Bronner’s, and SharkNinja, ensuring seamless execution aligned with brand guidelines. Coordinated with creative, logistics, and production teams to optimize workflows, meet deadlines, and maintain high production standards. Managed wardrobe and prop styling to enhance content quality and storytelling.
Social Media Manager at Hale Productions
March 31, 2025 - July 9, 2025Developed and executed a comprehensive content strategy, increasing Instagram reach by 552% and engagement by 1,380%. Actively monitored and responded to community engagement across social platforms to foster brand loyalty and increase community satisfaction. Collaborated cross-functionally with creative, production, and marketing teams to align content with customer and brand goals. Analyzed social media KPIs and community feedback to continuously improve engagement strategies and optimize content effectiveness.
Content & Community Coordinator at Carvalheira
July 31, 2022 - July 9, 2025Managed customer communication across Instagram, TikTok, and in-person channels, resolving inquiries and social media crises effectively. Recruited, onboarded, and maintained relationships with influencers and ambassadors, implementing performance-based reward initiatives to foster brand advocacy. Launched and managed 'Carva Members,' a loyalty program for in-house brand ambassadors, increasing engagement and community participation. Led a 20-person social media team to execute live event coverage and sponsor activations. Gathered and analyzed customer insights to improve marketing campaigns and customer experience strategies.
Events, Partnerships & Community Engagement at Greenmix
July 31, 2020 - July 9, 2025Managed customer experience and community engagement at physical stores and online platforms. Maintained a 'Loyal Customers' list and implemented surprise & delight strategies to recognize and reward top customers. Organized and executed wellness events and community-building initiatives to drive in-store traffic and brand loyalty. Collaborated with logistics, sales, and product teams to align event strategies and improve customer satisfaction. Gathered customer feedback and behavioral trends, implementing changes in product offerings and promotions based on insights.
Education
Master’s Degree at Westcliff University
September 1, 2024 - July 9, 2025Business Management at UC San Diego Extension
September 1, 2022 - June 30, 2023Customer Experience Course at UC San Diego Extended Studies
September 1, 2022 - June 30, 2023Bachelor’s Degree at UNICAP
June 1, 2017 - June 30, 2020Qualifications
Creative Direction Course — Vogue & Condé Nast College
March 1, 2025 - April 26, 2025Silicon Valley Immersion Program — InnGlobal
January 11, 2030 - July 9, 2025Digital Marketing Training — Berlim Digital
January 11, 2030 - July 9, 2025Branding: Marketing, Communication & Management — ESPM
January 11, 2030 - July 9, 2025Communication & Public Speaking Training — PUP
January 11, 2030 - July 9, 2025Industry Experience
Consumer Goods, Media & Entertainment, Retail, Professional Services
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
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