Hi, I'm Julio Velis, a solutions-driven Virtual Assistant with a special focus on clinical operations and marketing. I manage the patient lifecycle from bilingual communication to insurance processing while simultaneously helping grow brands through social media management and in-house graphic design. I'm passionate about improving processes and providing reliable tech-savvy support that boosts team performance and delivers real results. With my diverse experience, I bring a blend of administrative expertise and creative marketing skills. Whether it's handling executive schedules, managing CRM data, or creating promotional materials, I always strive to make a positive impact and help teams succeed.

Julio Velis

Hi, I'm Julio Velis, a solutions-driven Virtual Assistant with a special focus on clinical operations and marketing. I manage the patient lifecycle from bilingual communication to insurance processing while simultaneously helping grow brands through social media management and in-house graphic design. I'm passionate about improving processes and providing reliable tech-savvy support that boosts team performance and delivers real results. With my diverse experience, I bring a blend of administrative expertise and creative marketing skills. Whether it's handling executive schedules, managing CRM data, or creating promotional materials, I always strive to make a positive impact and help teams succeed.

Available to hire

Hi, I’m Julio Velis, a solutions-driven Virtual Assistant with a special focus on clinical operations and marketing. I manage the patient lifecycle from bilingual communication to insurance processing while simultaneously helping grow brands through social media management and in-house graphic design. I’m passionate about improving processes and providing reliable tech-savvy support that boosts team performance and delivers real results.

With my diverse experience, I bring a blend of administrative expertise and creative marketing skills. Whether it’s handling executive schedules, managing CRM data, or creating promotional materials, I always strive to make a positive impact and help teams succeed.

See more

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Spanish; Castilian
Fluent
English
Advanced

Work Experience

Front Desk Representative at The Eye Care Center LTD, Chicago, Illinois
November 1, 2024 - Present
Managed daily clinic operations including patient data management and order processing. Provided real-time translation and support for Spanish-speaking patients during their visits. Oversaw the complete insurance life cycle, including eligibility verification, lab communications, and final claim resolution using detailed billing protocols to ensure financial accuracy and timely case closure. Developed and executed the clinic’s marketing plan and social media strategy, including copywriting, content creation, and proactive channel management to grow brand presence. Served as the in-house graphic designer producing promotional and advertising materials and internal support documents to improve team efficiency.
Virtual Assistant at Teem, West Lake, Utah
November 1, 2024 - Present
Provided high-level executive support including complex schedule management, meeting coordination, and travel arrangements. Maintained CRM data for accurate records of client interactions and sales activities. Prepared detailed reports and presentations to improve communication between departments and leadership. Enhanced administrative efficiency by optimizing workflow processes, reducing task turnaround times.
Administrative Assistant at Colegio Bautista Internacional de Sonsonate, Sonsonate, El Salvador
December 1, 2018 - Present
Managed daily administrative operations, including student records, scheduling, and document preparation. Acted as the communication hub between teachers, parents, and school leadership to ensure smooth operations and timely resolution of inquiries. Assisted with event planning and logistics, ensuring effective resource management and timely execution. Implemented a digital filing system that improved document accessibility and reduced administrative time by 20%.

Education

High School Diploma at Colegio Bautista Internacional de Sonsonate
January 1, 2014 - October 31, 2015
Diploma at Escuela America Extension, San Salvador
January 1, 2013 - December 31, 2015

Qualifications

Customer Service Professional Certificate at Zendesk
March 1, 2024 - March 31, 2024
Inbound at Hubspot Academy
October 1, 2023 - November 30, 2025
Strategic Leadership at INSAFORP
July 1, 2023 - July 31, 2023
Certified In Risk and Information Systems Control (CRISC) at Carlos Slim Foundation
September 1, 2023 - September 30, 2023

Industry Experience

Healthcare, Education, Professional Services, Media & Entertainment, Other

Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Hire a Graphic Designer

We have the best graphic designer experts on Twine. Hire a graphic designer in Sonsonate today.