Available to hire
Hi, I’m Jack Walker, an experienced Social Media and Community Manager with over 8 years of success in marketing strategy, social media marketing, and brand awareness. I’m passionate about building strong communities and driving brand visibility through innovative campaigns and data-driven strategies. I thrive on creating meaningful connections and providing value across every project I’m part of.
Throughout my career, I have enjoyed mentoring learners, managing complex social media programs, and fostering partnerships that lead to growth and engagement. I’m eager to continue my journey, bringing my expertise and enthusiasm to new challenges and collaborations.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Work Experience
Senior Commercial Community Manager | Social Media Strategist | Content Creator at TeamPeople
June 1, 2021 - PresentOrchestrated and implemented a comprehensive global content strategy across X, LinkedIn, and Reddit, driving a 40% surge in brand visibility and a 30% increase in organic reach. Amplified social media engagement with OEM partners, elevating monthly metrics from 1.8% to over 13%, achieving a remarkable +5% yearly growth by 2023 through targeted content strategies and interactive campaigns. Strategized and fostered a partnership initiative with OEMs, organizing quarterly data-driven webinar presentations, resulting in a 40% increase in lead generation and a 20% rise in attendance rates. Spearheaded an onboarding program for Intel vPro advocates on Spiceworks, resulting in a 40% boost in user engagement and a substantial 20% rise in member satisfaction metrics. Enhanced advocate engagement metrics by implementing tailored communication strategies and optimizing user segmentation, achieving month-over-month growth from 1.6% to over 4.3% in 2022 and 7% in 2023. Revolutionized the program’
Senior Learner Community Manager | IT Certification Mentor | Learning Path Strategist at CBT Nuggets
March 31, 2021 - July 9, 2025Mentored and coached learners for IT certification exams, catalyzing a remarkable growth in community membership from 200 to over 13,000 in 5 years. Established and led a team of 17 senior IT professionals to mentor and support new IT enthusiasts toward certification, yielding an 85% exam pass rate throughout the program's 2-year lifecycle. Advised 150 new learners, contributing to the success of over 127 IT professionals in passing exams. Developed and implemented a personalized customer mentoring strategy, integrating tailored learning paths and virtual labs, resulting in a +30% increase in retention rates and a 20% rise in customer referrals. Led the creation and integration of technical testing labs for assessing skills efficiency.
Network Administrator at Evertek Computer Corporation
November 30, 2015 - July 9, 2025SAP Helpdesk Administrator at IBM Philippines
October 31, 2012 - July 9, 2025Network Lead Technician at Abbott Labs
August 31, 2010 - July 9, 2025Helpdesk Manager at Oakley USA
May 31, 2006 - July 9, 2025Point of Sale Manager at Marie Callender's
September 30, 2004 - July 9, 2025Helpdesk II at Pechanga Resort & Casino
September 30, 2002 - July 9, 2025PC Support at Scudder Kemper Investments
February 28, 2001 - July 9, 2025Senior Commercial Community Manager | Social Media Strategist | Content Creator at TeamPeople
June 1, 2021 - PresentOrchestrated and implemented a comprehensive global content strategy across X, LinkedIn, and Reddit, driving a 40% surge in brand visibility and a 30% increase in organic reach. Amplified social media engagement with OEM partners, elevating monthly metrics from 1.8% to over 13%, achieving remarkable +5% yearly growth by 2023 through targeted content strategies and interactive campaigns. Strategized and fostered a partnership initiative with OEMs, organizing quarterly data-driven webinar presentations, resulting in a 40% increase in lead generation and a 20% rise in attendance rates. Spearheaded an onboarding program for Intel vPro advocates on Spiceworks, resulting in a 40% boost in user engagement and a substantial 20% rise in member satisfaction metrics. Enhanced advocate engagement metrics by implementing tailored communication strategies and optimizing user segmentation, achieving month-over-month growth from 1.6% to over 4.3% in 2022 and 7% in 2023. Revolutionized the program's on
Senior Learner Community Manager | IT Certification Mentor | Learning Path Strategist at CBT Nuggets
March 31, 2021 - July 9, 2025Mentored and coached learners for IT certification exams, catalyzing a remarkable growth in community membership from 200 to over 13,000 in 5 years. Established and led a team of 17 senior IT professionals to mentor and support new IT enthusiasts toward certification, yielding an 85% exam pass rate throughout the program's 2-year lifecycle. Advised 150 new learners, contributing to the success of over 127 IT professionals in passing exams. Developed and implemented a personalized customer mentoring strategy, integrating tailored learning paths and virtual labs, resulting in a +30% increase in retention rates and a 20% rise in customer referrals. Led the creation and integration of technical testing labs for assessing skills efficiency.
Network Administrator at Evertek Computer Corporation
November 30, 2015 - July 9, 2025SAP Helpdesk Administrator at IBM Philippines
October 31, 2012 - July 9, 2025Network Lead Technician at Abbott Labs
August 31, 2010 - July 9, 2025Helpdesk Manager at Oakley USA
May 31, 2006 - July 9, 2025Point of Sale Manager at Marie Callender's
September 30, 2004 - July 9, 2025Helpdesk II at Pechanga Resort & Casino
September 30, 2002 - July 9, 2025PC Support at Scudder Kemper Investments
February 28, 2001 - July 9, 2025Education
Qualifications
CompTIA Network+
December 1, 2017 - December 31, 2017Cisco Certified Network Associate (CCNA)
February 1, 2015 - February 28, 2015CompTIA A+
February 1, 2009 - February 28, 2009CompTIA Network+
December 1, 2017 - December 31, 2017Cisco Certified Network Associate (CCNA)
February 1, 2015 - February 28, 2015CompTIA A+
February 1, 2009 - February 28, 2009Industry Experience
Software & Internet, Education, Professional Services, Media & Entertainment, Computers & Electronics
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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