Available to hire
Hi, I’m Valerya Olmos Batista, a passionate and detail-oriented Marketing graduate from New Brunswick Community College. I have hands-on experience in digital marketing, social media strategy, and content creation, and I truly enjoy helping brands communicate their stories effectively. I love working in fast-paced environments where I can grow and contribute to dynamic marketing teams.
During my practicum and work experiences, I developed skills in brand communication, market research, and customer engagement. I’m eager to continue learning and to add value to your marketing projects with creativity and dedication.
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Advanced
Spanish; Castilian
Fluent
Work Experience
Marketing Assistant (Practicum) at KOZË Aromatics
May 31, 2025 - July 9, 2025Designed and scheduled TikTok and Pinterest content aligned with seasonal promotions. Conducted competitor analysis and identified visual trends to boost engagement. Collaborated on product positioning for a new candle collection. Prepared social media calendars and monitored audience responses.
Seasonal Client Service Professional at H&R Block
April 30, 2025 - July 9, 2025Scheduled and coordinated 100+ appointments weekly, ensuring efficient office workflow. Assisted 20+ clients per day, providing exceptional customer service while managing multiple tasks simultaneously. Handled dozens of client inquiries daily, ensuring accurate information on tax services.
Seasonal Sales Associate at Mountain Equipment Company (MEC)
March 31, 2025 - July 9, 2025Assisted customers with product selection and provided exceptional service, enhancing the shopping experience. Collaborated with the team to maintain an organized store layout and restocked merchandise efficiently during busy periods. Improved multitasking and time management skills in a fast-paced retail environment, ensuring smooth operations.
Seasonal Customer Service Associate at Santa’Ville
December 31, 2024 - July 9, 2025Managed customer inquiries and personalized ornaments according to specific requests, increasing personalized sales by 30%. Maintained high levels of customer satisfaction by resolving issues promptly and offering tailored recommendations. Demonstrated creativity and attention to detail, aligning with marketing principles of customer engagement and branding.
Marketing Assistant (Practicum) at KOZË Aromatics | Moncton, NB
May 31, 2025 - July 9, 2025Designed and scheduled TikTok and Pinterest content aligned with seasonal promotions. Conducted competitor analysis and identified visual trends to boost engagement. Collaborated on product positioning for a new candle collection. Prepared social media calendars and monitored audience responses.
Seasonal Client Service Professional at H&R Block | Moncton, NB
April 30, 2025 - July 9, 2025Scheduled and coordinated over 100 appointments weekly, ensuring efficient office workflow. Assisted more than 20 clients daily, providing exceptional customer service while managing multiple tasks simultaneously. Handled dozens of client inquiries daily, ensuring accurate information on tax services.
Seasonal Sales Associate at Mountain Equipment Company (MEC) | Moncton, NB
March 31, 2025 - July 9, 2025Assisted customers with product selection and provided exceptional service, enhancing the shopping experience. Collaborated with the team to maintain an organized store layout and restocked merchandise efficiently during busy periods. Improved multitasking and time management skills in a fast-paced retail environment, ensuring smooth operations.
Seasonal Customer Service Associate at Santa’Ville | Moncton
December 31, 2024 - July 9, 2025Managed customer inquiries and personalized ornaments according to specific requests, increasing personalized sales by 30%. Maintained high levels of customer satisfaction by resolving issues promptly and offering tailored recommendations. Demonstrated creativity and attention to detail, aligning with marketing principles of customer engagement and branding.
Marketing Assistant (Practicum) at KOZË Aromatics
May 31, 2025 - July 9, 2025Designed and scheduled TikTok and Pinterest content aligned with seasonal promotions. Conducted competitor analysis and identified visual trends to boost engagement. Collaborated on product positioning for a new candle collection. Prepared social media calendars and monitored audience responses.
Seasonal Client Service Professional at H&R Block
April 30, 2025 - July 9, 2025Scheduled and coordinated 100+ appointments weekly, ensuring efficient office workflow. Assisted 20+ clients per day, providing exceptional customer service while managing multiple tasks simultaneously. Handled dozens of client inquiries daily, ensuring accurate information on tax services.
Seasonal Sales Associate at Mountain Equipment Company (MEC)
March 31, 2025 - July 9, 2025Assisted customers with product selection and provided exceptional service, enhancing the shopping experience. Collaborated with the team to maintain an organized store layout and restocked merchandise efficiently during busy periods. Improved multitasking and time management skills in a fast-paced retail environment, ensuring smooth operations.
Seasonal Customer Service Associate at Santa’Ville
December 31, 2024 - July 9, 2025Managed customer inquiries and personalized ornaments according to specific requests, increasing personalized sales by 30%. Maintained high levels of customer satisfaction by resolving issues promptly and offering tailored recommendations. Demonstrated creativity and attention to detail, aligning with marketing principles of customer engagement and branding.
Education
Diploma in Business Administration – Marketing at New Brunswick Community College (NBCC)
September 1, 2023 - June 30, 2025High School Diploma at Promoción Social High School
January 1, 2019 - December 31, 2019Diploma in Business Administration – Marketing at New Brunswick Community College (NBCC) – Moncton, NB
January 1, 2023 - June 30, 2025High School Diploma at Promoción Social High School - Cartagena, Colombia
January 1, 2019 - December 31, 2019Diploma in Business Administration – Marketing at New Brunswick Community College (NBCC)
September 1, 2023 - June 30, 2025High School Diploma at Promoción Social High School - Cartagena, Colombia
January 1, 2019 - December 31, 2019Qualifications
Hootsuite Social Listening Certification
January 1, 2025 - December 31, 2025Semrush Fundamentals of Marketing Analytics Certificate
January 1, 2025 - December 31, 2025Customer Service Fundamentals (Coursera)
January 1, 2022 - December 31, 2022Hootsuite Social Listening Certification
January 1, 2025 - December 31, 2025Semrush Fundamentals of Marketing Analytics Certificate
January 1, 2025 - December 31, 2025Customer Service Fundamentals (Coursera)
January 1, 2022 - December 31, 2022Hootsuite Social Listening Certification
January 1, 2025 - December 31, 2025Semrush Fundamentals of Marketing Analytics Certificate
January 1, 2025 - December 31, 2025Customer Service Fundamentals (Coursera)
January 1, 2022 - December 31, 2022Study Abroad Canada Institute (SACLI) – PEI, Canada
January 1, 2021 - December 31, 2022Industry Experience
Retail, Consumer Goods, Professional Services, Media & Entertainment
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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