Available to hire
Hi, I’m Markus Besenyei, a BA (Hons) Marketing Practice graduate based in Rotterdam, Netherlands. I have a proven track record in digital marketing, brand management, and social media advertising campaigns, and I love turning ideas into real-world solutions. I thrive in team projects and enjoy leading groups to deliver creative marketing outcomes.
During my Capstone, I launched a mock e-commerce business, built a brand, designed a website, and marketed jersey displays. I managed multiple social media accounts, created 100+ posts, and used analytics to track engagement and sales, while using Canva and Photoshop for visuals. I’m comfortable with paid campaigns to boost reach and engagement and am always eager to learn and apply new tools.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Romanian, Moldavian, Moldovan
Fluent
Hungarian
Fluent
Work Experience
Social Media Manager at Memora
May 31, 2025 - July 10, 2025Developed and executed a 3-month content strategy across Instagram, Facebook and Twitter/X. Managed the full strategy, including content creation for all social media channels. Designed all visuals using Canva and Photoshop to match brand identity. Ran paid ad campaigns to boost reach and engagement. Built a visual brand identity that reached over 7000 views.
Retail Assistant at Next
July 31, 2025 - July 10, 2025Evaluated team performance and highlighted opportunities to improve productivity and efficiency. Overhauled existing systems to increase accuracy, reducing costs and waste. Managed resources to yield return on investment, raising cost-effectiveness.
Customer Service Representative at Capita
January 31, 2024 - July 10, 2025Recognized for excellent customer satisfaction scores by consistently meeting targets. Improved communication and problem-solving skills under constant pressure. Handled multiple conversations with customers by phone and text.
Social Media Manager at Memora
May 1, 2025 - August 19, 2025Developed and executed a three-month content strategy across Instagram, Facebook, and Twitter/X, managing all content creation responsibilities. Designed visuals consistent with brand identity using Canva and Photoshop, ran paid ad campaigns to increase reach and engagement, and built a strong visual brand identity reaching over 7,000 views.
Retail Assistant at Next
July 1, 2025 - August 19, 2025Evaluated team performance to improve productivity and efficiency. Overhauled existing systems to increase accuracy and reduce costs and waste. Managed resources effectively to improve ROI and cost-effectiveness.
Customer Service Representative at Capita
January 1, 2024 - August 19, 2025Consistently met customer satisfaction targets and received recognition for excellent service. Enhanced communication and problem-solving skills in high-pressure environment. Effectively handled multiple customer interactions via phone and text.
Social Media Manager at Memora
May 1, 2025 - September 18, 2025Developed and executed a 3-month content strategy across Instagram, Facebook and Twitter/X. Managed the full strategy, including content creation and posting for all social media channels. Designed visuals using Canva and Photoshop to match brand identity. Ran paid ad campaigns to boost reach and engagement. Built a visual brand identity and achieved 7,000+ views.
Retail Assistant at Next Retail
July 1, 2025 - September 18, 2025Evaluated team performance and identified opportunities to improve productivity and efficiency. Overhauled existing systems to increase accuracy, reducing costs and waste. Managed resources to yield ROI, raising cost-effectiveness.
Customer Service Representative at Capita
January 1, 2024 - September 18, 2025Recognized for excellent customer satisfaction scores by consistently meeting targets. Improved communication and problem-solving skills under constant pressure. Handled multiple conversations with customers by phone and text.
Capstone Project at MEMORA
May 1, 2025 - May 1, 2025Developed and executed a 3-month content strategy across Instagram, Facebook and Twitter/X. Managed the full strategy, including content creation for all social media channels. Designed all visuals using Canva and Photoshop to match brand identity. Ran paid ad campaigns to boost reach and engagement. Built a visual brand identity and reached 7,000+ views.
Retail Assistant at NEXT
July 1, 2025 - July 1, 2025Delivered customer service by assisting shoppers with selecting, fitting and styling products to drive sales and overall satisfaction. Maintained store standards through stock replenishment and merchandising. Processed transactions, handling both cash and card payments. Reached sales targets consistently by promoting campaigns and upselling products.
Customer Service Representative at Capita
January 1, 2024 - January 1, 2024Recognized for excellent customer satisfaction scores by consistently meeting targets. Improved communication skills and problem-solving skills under constant pressure. Handled multiple conversations with customers by phone and text.
Capstone Project - MEMORA at Memora
September 1, 2024 - May 1, 2025Developed and executed a 3-month content strategy across Instagram, Facebook and Twitter/X; managed full strategy including content creation for all channels; designed visuals using Canva and Photoshop to match brand identity; ran paid ad campaigns to boost reach and engagement; built a visual brand identity and achieved 7,000+ views.
Retail Assistant at Next
May 1, 2024 - July 1, 2025Delivered customer service by assisting shoppers with selecting, fitting and styling products; maintained store standards through stock replenishment and merchandising; processed cash and card transactions; consistently reached sales targets by promoting campaigns and upselling products.
Customer Service Representative at Capita
March 1, 2023 - January 1, 2024Recognized for excellent customer satisfaction scores by consistently meeting targets; improved communication and problem-solving skills under pressure; managed multiple conversations with customers by phone and text.
Education
BA (Hons) at National College of Ireland
January 1, 2022 - December 31, 2025High School Diploma at Colegiul National “Gheorghe Sincai”
January 1, 2018 - December 31, 2022BA (Hons) Marketing Practice at National College of Ireland
January 1, 2022 - January 1, 2025High School Diploma, Mathematics and Informatics at Colegiul National Gheorghe Sincai
January 1, 2018 - January 1, 2022BA (Hons) Marketing Practice at National College of Ireland
January 1, 2022 - January 1, 2025Baccalaureate at Colegiul National Gheorghe Sincai
January 1, 2018 - January 1, 2022BA (Hons) Marketing Practice at National College of Ireland
January 1, 2022 - January 1, 2025Baccalaureate at Colegiul National Gheorghe Sincai
January 1, 2018 - January 1, 2022BA (Hons) Marketing Practice at National College of Ireland
January 1, 2022 - January 1, 2025Baccalaureate at Colegiul National “Gheorghe Sincai”
January 1, 2018 - January 1, 2022Qualifications
Industry Experience
Media & Entertainment, Retail, Professional Services, Education, Software & Internet
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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