Head of Marketing | Brand, CRM & Growth Marketing leader with 10+ years of experience in premium and luxury automotive. I drive brand strategy, customer growth and performance marketing across digital channels, CRM and events. I lead teams (up to 10 people), manage budgets and KPIs, and coordinate stakeholders from dealer level to European HQ—linking data, digital execution and storytelling to deliver demand quality and measurable results.

Benedict Heller

Head of Marketing | Brand, CRM & Growth Marketing leader with 10+ years of experience in premium and luxury automotive. I drive brand strategy, customer growth and performance marketing across digital channels, CRM and events. I lead teams (up to 10 people), manage budgets and KPIs, and coordinate stakeholders from dealer level to European HQ—linking data, digital execution and storytelling to deliver demand quality and measurable results.

Available to hire

Head of Marketing | Brand, CRM & Growth Marketing leader with 10+ years of experience in premium and luxury automotive. I drive brand strategy, customer growth and performance marketing across digital channels, CRM and events.

I lead teams (up to 10 people), manage budgets and KPIs, and coordinate stakeholders from dealer level to European HQ—linking data, digital execution and storytelling to deliver demand quality and measurable results.

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Language

German
Fluent
English
Advanced
French
Beginner

Work Experience

Career Transition (Marketing focus) | Self-Positioning
January 1, 2026 - Present
Targeted positioning for leadership roles with responsibility for brand, demand quality and growth.
Self-Employed (Digital Marketing)
January 1, 2023 - January 1, 2026
Project-based mandates developing and executing digital marketing and content strategies across content, social media, website relaunch and SEO optimization. Scaled an Instagram channel to 1.2M+ followers, performing market/audience analysis and producing audience-specific content with KPI reporting.
Head of Marketing & CRM at BMW Autohaus Michael Schmidt GmbH (Schmidt Group)
January 1, 2022 - January 1, 2023
Overall responsibility for marketing and CRM with functional and disciplinary leadership. Optimized processes, managed budgets and supported profit centers through analysis and execution. Digitalized workflows and integrated into the lead funnel using RSP+ and Salesforce, implementing a new digital strategy.
Head of Marketing & CRM at BMW Autohaus Michael Schmidt GmbH
January 1, 2022 - Present
Manage the Marketing and CRM department including process optimization and leadership of up to 10 employees. Responsible for budget planning and reallocation, supporting profit centers, and integrating digital strategies such as SEO, SEA & SMM. Led digitalization projects and integrated manufacturer systems (Lead Funnel, RSP+, Salesforce).
Head of Marketing at Riller & Schnauck GmbH
September 30, 2020 - July 10, 2025
Oversaw marketing efforts for premium brands including BMW, MINI, Ferrari, Aston Martin, Rolls-Royce, Jaguar, and Land Rover. Responsibilities included marketing concept development, campaign management, budget control, SEO, social media content distribution, and public relations. Demonstrated strong leadership and analytical skills to optimize marketing strategies and team performance.
Marketing Manager at Rolls-Royce Motor Cars Munich
July 1, 2020 - Present
Established and optimized a basic database for CRM development while coordinating with the European headquarters and Goodwood. Planned and executed customer events, managed budgets, and coordinated service providers and agencies. Led digital sales processes, supported app introduction, and managed PR and image campaigns in multiple locations.
Marketing Manager at Rolls-Royce Motor Cars München (Schmidt Group)
January 1, 2020 - January 1, 2023
Managed marketing activities including budget, KPI monitoring, agencies and exclusive customer events. Advanced CRM/database and sales processes in coordination with European HQ and Goodwood. Led interface development for digital vehicle offers between manufacturer systems and in-house offers, supported the Rolls-Royce app launch, and helped set up new locations in Munich, Vienna and Bucharest with PR and image campaigns.
Head of Marketing at Riller & Schnauck GmbH
January 1, 2018 - January 1, 2020
Responsible for brands including BMW, MINI, BMW Motorrad, Ferrari, Aston Martin, Rolls-Royce, Jaguar and Land Rover. Developed brand-specific marketing concepts online/offline, supported market and competitor analysis, and managed campaigns covering SEO, social media content, content marketing and website optimization. Handled PR, event concepts, corporate identity, CRM development and budget management.
Assistant to Head of Marketing at Riller & Schnauck GmbH
January 1, 2014 - January 1, 2017
Supported the Head of Marketing in concept development, organization and operational execution. Contributed to campaigns, advertising materials and reporting, and supported cross-brand coordination.

Education

Master of Business Administration at FH - Burgenland
January 1, 2016 - September 30, 2019
Degree in Business Administration at Federal College for Business Administration in the Automotive Industry (BFC)
January 1, 2013 - December 31, 2014
High School Diploma at Hannah-Arendt-Gymnasium Berlin
January 1, 1997 - December 31, 2010
MBA, General Management at Executive FH Burgenland, Eisenstadt
January 1, 2016 - January 1, 2019
Business Administrator in Automotive Trade at BFC Northeim
January 1, 2013 - January 1, 2014
Apprenticeship as Automotive Sales Specialist at Oscar-Tietz-Schule Berlin
January 1, 2010 - January 1, 2013

Qualifications

Trainer Aptitude Test Certificate
January 1, 2014 - December 31, 2014
Certified Trainer (HWK)
January 1, 2014 - July 21, 2026

Industry Experience

Retail, Consumer Goods, Professional Services, Media & Entertainment, Transportation & Logistics