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Hi, I'm Rasheedha Begum. With over 10 years in Information Technology, I've developed strong expertise in the software development lifecycle, specializing in .NET technologies and web application development. I enjoy collaborating with teams and solving complex problems, always eager to learn new skills and tools. Currently, I'm leveraging my skills as a Technology Lead at Infosys Limited, working closely with call center technology projects. I take pride in developing efficient applications, deploying on Kubernetes clusters, and continuously improving CI/CD pipelines to support business goals.…Hi, I'm Rasheedha Begum. With over 10 years in Information Technology, I've developed strong expertise in the software development lifecycle, specializing in .NET technologies and web application development. I enjoy collaborating with teams and solving complex problems, always eager to learn new skills and tools. Currently, I'm leveraging my skills as a Technology Lead at Infosys Limited, working closely with call center technology projects. I take pride in developing efficient applications, deploying on Kubernetes clusters, and continuously improving CI/CD pipelines to support business goals.

Rasheedha Begum

Programmer, Web Developer, Developer, +2

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Hi, I'm Rasheedha Begum. With over 10 years in Information Technology, I've developed strong expertise in the software development lifecycle, specializing in .NET technologies and web application development. I enjoy collaborating with teams and solving complex problems, always eager to learn new skills and tools. Currently, I'm leveraging my skills as a Technology Lead at Infosys Limited, working closely with call center technology projects. I take pride in developing efficient applications, deploying on Kubernetes clusters, and continuously improving CI/CD pipelines to support business goals.…Hi, I'm Rasheedha Begum. With over 10 years in Information Technology, I've developed strong expertise in the software development lifecycle, specializing in .NET technologies and web application development. I enjoy collaborating with teams and solving complex problems, always eager to learn new skills and tools. Currently, I'm leveraging my skills as a Technology Lead at Infosys Limited, working closely with call center technology projects. I take pride in developing efficient applications, deploying on Kubernetes clusters, and continuously improving CI/CD pipelines to support business goals.

Available to hire

Hi, I’m Rasheedha Begum. With over 10 years in Information Technology, I’ve developed strong expertise in the software development lifecycle, specializing in .NET technologies and web application development. I enjoy collaborating with teams and solving complex problems, always eager to learn new skills and tools.

Currently, I’m leveraging my skills as a Technology Lead at Infosys Limited, working closely with call center technology projects. I take pride in developing efficient applications, deploying on Kubernetes clusters, and continuously improving CI/CD pipelines to support business goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

Technology Lead at Infosys Limited

July 1, 2014 - Present

Worked as Senior Software Developer and Technology Lead on Charter Call Center Technology projects involving analysis, design, development, testing, deployment, and support. Developed and maintained web applications using ASP.NET MVC and Entity Framework, created REST APIs in .NET 8.0, and deployed applications on Kubernetes clusters. Established CI/CD pipelines for microservices, handled SQL database management through ADO.NET and LINQ, and used Serilog for logging. Collaborated with call center agents to troubleshoot NICE toolbar issues and automated deployment tools for DEV and DevOps teams.

Senior Systems Engineer at Infosys Limited

December 31, 2015 - July 10, 2025

Performed functional and performance testing for a streaming app on multiple platforms including Android, iOS, and Windows.

Systems Engineer at Infosys Limited

April 30, 2015 - July 10, 2025

Worked on testing dynamic ad insertion in VOD assets using in-house tools. Automated regression tests using QTP and managed test cases in HP ALM.