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I am William Eby, an arts administrator with hands-on experience in concert production, institutional coordination, and CRM systems within a professional orchestra setting. I’m passionate about shaping artistic programming and supporting artists through accessible, well-organized operations. Through roles like Patron Services Representative at the Rochester Philharmonic Orchestra and my work as a Technical Arts Assistant at Houghton University, I’ve built a bridge between creative vision and logistical excellence. I’m excited to continue building programs that engage audiences, empower musicians, and sustain sustainable arts organizations.…I am William Eby, an arts administrator with hands-on experience in concert production, institutional coordination, and CRM systems within a professional orchestra setting. I’m passionate about shaping artistic programming and supporting artists through accessible, well-organized operations. Through roles like Patron Services Representative at the Rochester Philharmonic Orchestra and my work as a Technical Arts Assistant at Houghton University, I’ve built a bridge between creative vision and logistical excellence. I’m excited to continue building programs that engage audiences, empower musicians, and sustain sustainable arts organizations.

William Eby

Composer, Audio Engineer, Music Producer, +2

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I am William Eby, an arts administrator with hands-on experience in concert production, institutional coordination, and CRM systems within a professional orchestra setting. I’m passionate about shaping artistic programming and supporting artists through accessible, well-organized operations. Through roles like Patron Services Representative at the Rochester Philharmonic Orchestra and my work as a Technical Arts Assistant at Houghton University, I’ve built a bridge between creative vision and logistical excellence. I’m excited to continue building programs that engage audiences, empower musicians, and sustain sustainable arts organizations.…I am William Eby, an arts administrator with hands-on experience in concert production, institutional coordination, and CRM systems within a professional orchestra setting. I’m passionate about shaping artistic programming and supporting artists through accessible, well-organized operations. Through roles like Patron Services Representative at the Rochester Philharmonic Orchestra and my work as a Technical Arts Assistant at Houghton University, I’ve built a bridge between creative vision and logistical excellence. I’m excited to continue building programs that engage audiences, empower musicians, and sustain sustainable arts organizations.

Available to hire

I am William Eby, an arts administrator with hands-on experience in concert production, institutional coordination, and CRM systems within a professional orchestra setting. I’m passionate about shaping artistic programming and supporting artists through accessible, well-organized operations.

Through roles like Patron Services Representative at the Rochester Philharmonic Orchestra and my work as a Technical Arts Assistant at Houghton University, I’ve built a bridge between creative vision and logistical excellence. I’m excited to continue building programs that engage audiences, empower musicians, and sustain sustainable arts organizations.

Skills

CRM

Microsoft Office

Experience Level

CRM

Expert

Microsoft Office

Intermediate

Language

English

Fluent

Work Experience

Patron Services Representative at Rochester Philharmonic Orchestra

January 1, 2016 - Present

CRM and CMS tools – Tessitura to manage patron accounts, process subscriptions and donations, and maintain accurate patron records; utilized Microsoft 365 and Google Workspace for administrative and organizational tasks. Patron Services – provided support to patrons, problem solving diverse ticketing inquiries, account issues, and subscription requests in a high-volume environment.