Bakery Server at Terrabreads

Assisted an average of 100+ customers daily, providing personalized recommendations to increase sales. Processed transactions with 99% accuracy, handling an estimated $6K+ in daily sales. Maintained an organized and visually appealing bakery display, increasing customer engagement.

Bakery Server at Terra Breads

Assisted an average of 100+ customers daily, providing personalized recommendations to increase sales. Processed transactions with 99% accuracy, handling an estimated $6K+ in daily sales. Maintained an organized and visually appealing bakery display, increasing customer engagement.

TL & ADS Specialist at Cognizant (Google Project)

Managed team of 13+ experts, overseeing a monthly budget of $250K. Reported on team performance to senior leadership and external clients, achieving a 20% efficiency improvement. Recruited, interviewed, and onboarded over 20 batches of new team members. Delegated tasks strategically, improving productivity by 30% after 3 months. Monitored team performance, providing regular feedback and coaching.

Expert Google Agent at Cognizant (Google Project)

Developed and delivered 50+ training programs, improving agent performance by 35% in the first year. Managed a team of 15 while overseeing daily operations. Created and maintained training materials, including presentations and online resources, used by 100+ employees. Presented detailed reports in weekly meetings to senior leadership, influencing strategic decisions. Assisted agents in their skill development, achieving a 90% retention rate in the team.

Expert Google Agent at Cognizant (Google Project)

Reported on team performance to senior leadership and external clients, achieving a 20% efficiency improvement. Recruited, interviewed, and onboarded over 20 batches of new team members. Delegated tasks strategically, improving productivity by 30% after 3 months. Monitored team performance, providing regular feedback and coaching.

Market Trafficker & Digital Advertising Specialist at G&L Partners Digital

Strategically designed, launched, and optimized 100+ paid media campaigns across Google Ads, Meta Ads, TikTok, and LinkedIn Ads; boosting average ROI by 40% quarter over quarter for a portfolio of 16+ clients in Canada, USA, and LATAM. Conducted keyword research and SEO optimization, improving organic search rankings and user engagement. Led continuous A/B testing and performance refinements, reducing CPC by 10% within the first 90 days of campaign execution. Delivered clear, actionable monthly reports and insights to stakeholders, empowering data-driven decisions and scaling high-performing campaigns.