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I'm a former tech ops and data lead transitioning into software development, with over 5 years of experience optimizing systems, leading cross-functional teams, and solving problems through data. I now build clean, scalable applications using C#, .NET, SQL, JavaScript, and React—bringing a results-driven mindset and stakeholder focus to development teams. I enjoy managing diverse projects, coordinating multiple teams and stakeholders, and automating workflows to improve efficiency. My background in policy leadership and data analysis complements my software development skills, allowing me to build effective solutions aligned with business goals.…I'm a former tech ops and data lead transitioning into software development, with over 5 years of experience optimizing systems, leading cross-functional teams, and solving problems through data. I now build clean, scalable applications using C#, .NET, SQL, JavaScript, and React—bringing a results-driven mindset and stakeholder focus to development teams. I enjoy managing diverse projects, coordinating multiple teams and stakeholders, and automating workflows to improve efficiency. My background in policy leadership and data analysis complements my software development skills, allowing me to build effective solutions aligned with business goals.

Ismael Carayol Martinez

Developer, Project Manager, AI Strategy Consultant, +2

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I'm a former tech ops and data lead transitioning into software development, with over 5 years of experience optimizing systems, leading cross-functional teams, and solving problems through data. I now build clean, scalable applications using C#, .NET, SQL, JavaScript, and React—bringing a results-driven mindset and stakeholder focus to development teams. I enjoy managing diverse projects, coordinating multiple teams and stakeholders, and automating workflows to improve efficiency. My background in policy leadership and data analysis complements my software development skills, allowing me to build effective solutions aligned with business goals.…I'm a former tech ops and data lead transitioning into software development, with over 5 years of experience optimizing systems, leading cross-functional teams, and solving problems through data. I now build clean, scalable applications using C#, .NET, SQL, JavaScript, and React—bringing a results-driven mindset and stakeholder focus to development teams. I enjoy managing diverse projects, coordinating multiple teams and stakeholders, and automating workflows to improve efficiency. My background in policy leadership and data analysis complements my software development skills, allowing me to build effective solutions aligned with business goals.

Available to hire

I’m a former tech ops and data lead transitioning into software development, with over 5 years of experience optimizing systems, leading cross-functional teams, and solving problems through data. I now build clean, scalable applications using C#, .NET, SQL, JavaScript, and React—bringing a results-driven mindset and stakeholder focus to development teams.

I enjoy managing diverse projects, coordinating multiple teams and stakeholders, and automating workflows to improve efficiency. My background in policy leadership and data analysis complements my software development skills, allowing me to build effective solutions aligned with business goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Spanish; Castilian

Fluent

Work Experience

Policy Lead at Covalen

December 31, 2022 - July 11, 2025

Led a team of 15+ Policy Subject Matter Experts (SMEs), overseeing onboarding, policy insights generation, quality support, and coaching analysis. Automated policy insights creation process using Power Automate, reducing average handling time by 15%.

Legal Escalations Team Lead at Covalen

June 30, 2022 - July 11, 2025

Managed daily performance of a team of 25+ Content Analysts. Developed and improved operational guidelines, communication channels, quality assurance processes, and training programs.

Eco Labeling Specialist at TikTok

January 31, 2024 - July 11, 2025

Managed diverse projects as point of contact for outsourced partners to ensure compliance with policies, training, and KPIs. Developed policy enforcement guidelines and contributed to policy creation. Automated data analysis workflows, improving reporting efficiency by 6%.

AI Project Coordinator at TikTok

January 1, 2024 - Present

Coordinated 6 AI projects simultaneously, managing workloads for 25+ team members and aligning cross-functional stakeholders. Streamlined communication, created and optimized processes for data analysis and visualization, and developed dashboards using Power BI and SQL to monitor KPIs and project performance.

Policy Lead at Covalen

December 31, 2022 - July 11, 2025

Led a team of 15+ Policy Subject Matter Experts (SMEs), managing onboarding of new hires, generating policy insights, providing quality support, and conducting coaching needs analysis. Automated insights creation with Power Automate, reducing average handling time by 15%.

Legal Escalations Team Lead at Covalen

June 30, 2022 - July 11, 2025

Oversaw daily performance of a team of 25+ Content Analysts. Developed and improved operational guidelines, communication channels, quality assurance processes, and training programs.

Eco Labeling Specialist at TikTok

January 31, 2024 - July 11, 2025

Managed projects as the point of contact for outsourced partners ensuring adherence to policies, training, and performance KPIs. Developed policy enforcement guidelines and contributed to policy creation. Built automated data analysis workflows, increasing team reporting efficiency by 6%.

AI Project Coordinator at TikTok

January 1, 2024 - Present

Coordinated 6 AI projects simultaneously, managing workloads for 25+ team members, aligning cross-functional stakeholders, and streamlining communication. Created and optimized data analysis and visualization processes. Developed detailed documentation and reporting tools. Built dashboards to monitor KPIs and project performance using Power BI and SQL.