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Hi, I’m Mohammed Siddiqua, an IT Consultant with over 7 years of experience specializing in IT system management, network administration, and ERP solutions. I have a strong background in Office 365, IT infrastructure, and security, and I enjoy optimizing processes and implementing automation to help businesses run more efficiently. I'm currently expanding my knowledge by pursuing a Master’s degree in AI & Machine Learning to stay at the forefront of technology advancements. I’ve had the opportunity to lead cross-functional teams and work on innovative technology solutions that enhance security and streamline operations. I’m passionate about driving IT transformation and integrating strategic solutions that deliver real business value. When I’m not working on tech projects, I enjoy collaborating with teams to solve complex challenges and make a meaningful impact.…Hi, I’m Mohammed Siddiqua, an IT Consultant with over 7 years of experience specializing in IT system management, network administration, and ERP solutions. I have a strong background in Office 365, IT infrastructure, and security, and I enjoy optimizing processes and implementing automation to help businesses run more efficiently. I'm currently expanding my knowledge by pursuing a Master’s degree in AI & Machine Learning to stay at the forefront of technology advancements. I’ve had the opportunity to lead cross-functional teams and work on innovative technology solutions that enhance security and streamline operations. I’m passionate about driving IT transformation and integrating strategic solutions that deliver real business value. When I’m not working on tech projects, I enjoy collaborating with teams to solve complex challenges and make a meaningful impact.

Mohammed Siddiqua

Web Developer, Programmer, Project Manager, +2

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Hi, I’m Mohammed Siddiqua, an IT Consultant with over 7 years of experience specializing in IT system management, network administration, and ERP solutions. I have a strong background in Office 365, IT infrastructure, and security, and I enjoy optimizing processes and implementing automation to help businesses run more efficiently. I'm currently expanding my knowledge by pursuing a Master’s degree in AI & Machine Learning to stay at the forefront of technology advancements. I’ve had the opportunity to lead cross-functional teams and work on innovative technology solutions that enhance security and streamline operations. I’m passionate about driving IT transformation and integrating strategic solutions that deliver real business value. When I’m not working on tech projects, I enjoy collaborating with teams to solve complex challenges and make a meaningful impact.…Hi, I’m Mohammed Siddiqua, an IT Consultant with over 7 years of experience specializing in IT system management, network administration, and ERP solutions. I have a strong background in Office 365, IT infrastructure, and security, and I enjoy optimizing processes and implementing automation to help businesses run more efficiently. I'm currently expanding my knowledge by pursuing a Master’s degree in AI & Machine Learning to stay at the forefront of technology advancements. I’ve had the opportunity to lead cross-functional teams and work on innovative technology solutions that enhance security and streamline operations. I’m passionate about driving IT transformation and integrating strategic solutions that deliver real business value. When I’m not working on tech projects, I enjoy collaborating with teams to solve complex challenges and make a meaningful impact.

Available to hire

Hi, I’m Mohammed Siddiqua, an IT Consultant with over 7 years of experience specializing in IT system management, network administration, and ERP solutions. I have a strong background in Office 365, IT infrastructure, and security, and I enjoy optimizing processes and implementing automation to help businesses run more efficiently. I’m currently expanding my knowledge by pursuing a Master’s degree in AI & Machine Learning to stay at the forefront of technology advancements.

I’ve had the opportunity to lead cross-functional teams and work on innovative technology solutions that enhance security and streamline operations. I’m passionate about driving IT transformation and integrating strategic solutions that deliver real business value. When I’m not working on tech projects, I enjoy collaborating with teams to solve complex challenges and make a meaningful impact.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Work Experience

IT Admin at Watan Altaqa

December 31, 2024 - July 11, 2025

Managed and optimized Office 365 services including Exchange Online, SharePoint, and OneDrive. Administered and maintained ERP system (WINGS) to improve operational efficiency. Developed and managed websites including domain registration, hosting, and CMS oversight. Led IT-driven marketing initiatives and performance tracking for social media campaigns. Implemented and maintained security systems including CCTV and door access control. Conducted server maintenance and OS patching to improve IT infrastructure.

IT Consultant at Watan Altaqa

December 1, 2024 - Present

Provided expert IT consulting to optimize business processes and technology solutions. Administered and managed Office 365 services including user account management and configuration. Oversaw ERP operations ensuring seamless integration and coordination with the ERP vendor. Assessed IT infrastructure and recommended improvements for efficiency, security, and scalability. Collaborated with cross-functional teams to identify challenges and implement technology-driven solutions. Guided IT asset procurement in alignment with business needs. Supported IT onboarding including software setup, configuration, and new hire training.

IT Admin at Arabian Karim Trading Co. L.L.C.

January 31, 2023 - July 11, 2025

Managed network infrastructure and optimized server and device performance to improve operational efficiency. Developed and implemented security protocols and access control systems for IT resource protection. Prepared comprehensive IT documentation including backup strategies and disaster recovery processes. Designed and implemented user feedback systems to enhance IT service responsiveness and user satisfaction.

Associate – CEC Operations at Tesco

November 30, 2021 - July 11, 2025

Provided advanced troubleshooting support for LAN/WAN, Office 365, DNS, and Active Directory. Used Zendesk and NSM to track and resolve technical issues, improving resolution times. Collaborated with L2 and L3 support teams to address escalated issues and ensure timely resolution.

Technical Support Engineer at HP

January 31, 2020 - July 11, 2025

Delivered technical support for hardware issues and Office 365 troubleshooting. Coordinated hardware replacements with on-site technicians for efficient service delivery. Managed customer support cases using Microsoft CRM (CDAX), improving service efficiency and response times.

IT Analyst at Cameo Global, Inc.

April 30, 2019 - July 11, 2025

Provided support for LAN/WAN, VPN, and DNS services, managing user access and system configuration. Documented technical issues and resolutions using Enterprise Service Platform (ESP), improving incident tracking.

Frontend Developer Intern at Oro Media Lab

June 30, 2017 - July 11, 2025

Designed and developed the company’s website using HTML, CSS, and JavaScript. Collaborated with the design team to implement responsive UI/UX improvements.