Hi, I’m Besma, a dedicated sales assistant and community manager with hands-on experience in customer assistance, stock management, and payment processing. I take pride in collaborating with clients to understand their needs and tailoring solutions that enhance their shopping experience. I’m passionate about promoting new arrivals and creating engaging displays that attract customers. Alongside my sales experience, I have a solid educational background with a bachelor's and master's degree in law. I’m fluent in Arabic, English, French, and Spanish, which helps me communicate effectively in diverse settings. I’m also proficient in several software tools, data entry, and managing tasks efficiently, ensuring smooth operations and excellent client service.

Besma Tabtoub

Hi, I’m Besma, a dedicated sales assistant and community manager with hands-on experience in customer assistance, stock management, and payment processing. I take pride in collaborating with clients to understand their needs and tailoring solutions that enhance their shopping experience. I’m passionate about promoting new arrivals and creating engaging displays that attract customers. Alongside my sales experience, I have a solid educational background with a bachelor's and master's degree in law. I’m fluent in Arabic, English, French, and Spanish, which helps me communicate effectively in diverse settings. I’m also proficient in several software tools, data entry, and managing tasks efficiently, ensuring smooth operations and excellent client service.

Available to hire

Hi, I’m Besma, a dedicated sales assistant and community manager with hands-on experience in customer assistance, stock management, and payment processing. I take pride in collaborating with clients to understand their needs and tailoring solutions that enhance their shopping experience. I’m passionate about promoting new arrivals and creating engaging displays that attract customers.

Alongside my sales experience, I have a solid educational background with a bachelor’s and master’s degree in law. I’m fluent in Arabic, English, French, and Spanish, which helps me communicate effectively in diverse settings. I’m also proficient in several software tools, data entry, and managing tasks efficiently, ensuring smooth operations and excellent client service.

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Language

Arabic
Fluent
English
Fluent
French
Fluent
Spanish; Castilian
Intermediate
Korean
Intermediate

Work Experience

Virtual Assistant at BIMO
January 1, 2023 - July 11, 2025
Provided administrative support to a team of professionals, managing emails, scheduling appointments, and coordinating meetings. Assisted in data entry, document preparation, and customer service tasks. Handled social media accounts and contributed to marketing campaigns. Improved efficiency by streamlining office procedures and assisting with project management.
Virtual Assistant at Successful Businessman
January 1, 2021 - July 11, 2025
Delivered high-level administrative support, including calendar management, travel arrangements, and client communications. Managed personal and professional schedules, ensuring timely responses and follow-ups. Assisted with business operations, including financial tracking and document organization. Successfully supported multiple projects simultaneously, maintaining a high standard of professionalism and discretion.
Community Manager for Marketplace Partners at Marketplace Partners
November 1, 2022 - July 11, 2025
Managed communication and engagement with marketplace partners, ensuring smooth collaborations and partnerships. Assisted partners with onboarding, product listings, and customer inquiries to drive sales and optimize performance. Monitored and reported on marketplace performance, providing insights and recommendations for improvement. Cultivated strong relationships with partners to enhance the overall customer experience and brand presence.
Virtual Assistant at BIMO
January 1, 2023 - July 19, 2025
Provided administrative support to a team of professionals, managing emails, scheduling appointments, and coordinating meetings. Assisted in data entry, document preparation, and customer service tasks. Handled social media accounts and contributed to marketing campaigns. Improved efficiency by streamlining office procedures and assisting with project management.
Virtual Assistant at Successful Businessman
January 1, 2021 - July 19, 2025
Delivered high-level administrative support, including calendar management, travel arrangements, and client communications. Managed personal and professional schedules, ensuring timely responses and follow-ups. Assisted with business operations, including financial tracking and document organization. Successfully supported multiple projects simultaneously, maintaining a high standard of professionalism and discretion.
Community Manager for Marketplace Partners at Marketplace Partners
January 1, 2023 - July 19, 2025
Managed communication and engagement with marketplace partners, ensuring smooth collaborations and partnerships. Assisted partners with onboarding, product listings, and customer inquiries to drive sales and optimize performance. Monitored and reported on marketplace performance, providing insights and recommendations for improvement. Cultivated strong relationships with partners to enhance the overall customer experience and brand presence.

Education

Master's degree at University of Mohamed Lamine Debaghine Setif
January 1, 2019 - December 31, 2021
Licence's degree at University of Mohamed Lamine Debaghine
January 1, 2015 - December 31, 2018
Scientific baccalaureate at Fatima Zahra high school Setif
January 1, 2014 - December 31, 2018
Master's degree at university of mohamed lamine debaghine Setif,Algeria
January 1, 2019 - December 31, 2019
Licence's degree at university of mohamed lamine debaghine
January 1, 2019 - December 31, 2019
Scientific baccalaureate at Fatima Zahra high school Setif,Algeria
January 1, 2019 - December 31, 2019

Qualifications

VA Basics - Udemy
January 1, 2022 - June 30, 2022
Introduction to VA - Alison
March 1, 2022 - August 31, 2022
Data entry and online research techniques
May 1, 2021 - October 31, 2021
Remote work training for VA - HubSpot Academy
February 1, 2022 - July 31, 2022
Time management for VA - Coursera
April 1, 2022 - September 30, 2022
Email and Calendar management
June 1, 2021 - December 31, 2021
Bachelor's Degree in Law
January 11, 2030 - August 8, 2025
Master's Degree in Law
January 11, 2030 - August 8, 2025
Licensed Degree in Law
January 11, 2030 - August 8, 2025
Bachelor’s Degree in Law
January 11, 2030 - August 8, 2025
Master’s Degree in Law
January 11, 2030 - August 8, 2025

Industry Experience

Professional Services, Media & Entertainment, Retail, Software & Internet, Other, Consumer Goods