Hi, I'm Darren Strom, a seasoned software developer and technology leader with over two decades of experience in enterprise applications and web development. I've had the opportunity to lead technical teams and projects, design and implement complex software solutions, and manage infrastructure for growing companies. My expertise lies in Ruby on Rails, Siebel CRM, and various programming languages and database systems. I'm passionate about innovation and continuous learning, having successfully applied for SR&ED tax credits on custom software research projects. Whether it's troubleshooting complicated software issues or developing new modules from scratch, I enjoy creating impactful technology solutions that help businesses run smoother.

Darren Strom

Hi, I'm Darren Strom, a seasoned software developer and technology leader with over two decades of experience in enterprise applications and web development. I've had the opportunity to lead technical teams and projects, design and implement complex software solutions, and manage infrastructure for growing companies. My expertise lies in Ruby on Rails, Siebel CRM, and various programming languages and database systems. I'm passionate about innovation and continuous learning, having successfully applied for SR&ED tax credits on custom software research projects. Whether it's troubleshooting complicated software issues or developing new modules from scratch, I enjoy creating impactful technology solutions that help businesses run smoother.

Available to hire

Hi, I’m Darren Strom, a seasoned software developer and technology leader with over two decades of experience in enterprise applications and web development. I’ve had the opportunity to lead technical teams and projects, design and implement complex software solutions, and manage infrastructure for growing companies. My expertise lies in Ruby on Rails, Siebel CRM, and various programming languages and database systems.

I’m passionate about innovation and continuous learning, having successfully applied for SR&ED tax credits on custom software research projects. Whether it’s troubleshooting complicated software issues or developing new modules from scratch, I enjoy creating impactful technology solutions that help businesses run smoother.

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Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
See more

Language

English
Fluent

Work Experience

CTO/Ruby on Rails Developer at WPSL Security Solutions
June 1, 2024 - July 11, 2025
Applied and awarded SR&ED tax credits for research and development on custom software. Oversaw and implemented company internal infrastructure and evaluated new technologies. Developed and implemented Parking Control, Supervisor Reporting, and HR software modules using Ruby on Rails.
IT Manager/Ruby on Rails Developer at WPSL Security Solutions
June 1, 2016 - July 11, 2025
Designed, developed, and implemented Enterprise Scheduling, Payroll and Billing In-house system. Managed staff recruitment and leadership in technical projects. Troubleshooted and resolved hardware and software issues internally and for clients.
Siebel Administrator at Keane Canada Inc
January 1, 2011 - July 11, 2025
Responsible for Siebel 8.1 installation on UNIX environment and Oracle BI Publisher Server. Created data mappings and performed data migration using Siebel EIM. Implemented Cron UNIX scripts for server monitoring, cleanup, and backup tasks.
Ruby on Rails Lead Architect/Developer at STROM Software
December 1, 2009 - July 11, 2025
Designed, developed, and implemented Security Tracking Reporting Online Manager application using Ruby on Rails and MVC architecture. Built server architecture and deployed production server on Ubuntu with Ruby on Rails, MYSQL, Monit, Mongrel, and Apache. Integrated Ruport Reports (PDFWriter) for detailed reporting.
Siebel Principal Consultant / Siebel Administrator at Eagle Creek Software Services
November 1, 2008 - July 11, 2025
Provided global Siebel support including upgrades, migrations, and configuration for Siebel ePharma, Marketing, and Call Center 7.8 versions. Coordinated with Siebel Support to resolve bugs. Installed Siebel 7.8 and Actuate 7 Report Server, created documentation for installation and upgrade procedures.
Siebel Principal Consultant at Eagle Creek Software Services
December 1, 2006 - July 11, 2025
Assessed client needs for customer proposal/SOW. Documented and trained offsite facility to provide production support for client's application.
Computer Systems Analyst at Bacon’s Information Inc
September 1, 2006 - July 11, 2025
Developed EAI Outbound Web Service for Campaign Management Distribution System. Created customized password retrieval functionality in Siebel eScript, COM and Outlook integration, reducing support calls by 90%. Developed custom DLLs in VB 6.0 for 3rd party integration and TIFF file page count.
Systems Analyst – Siebel Developer at Manulife Financial
June 1, 2003 - July 11, 2025
Performed analysis, design, and custom SQL queries for underwriting system. Designed, coded, and tested Business Objects and components using Siebel 2000 and VBScript. Participated in UAT, regression, and implementation testing.
Systems Analyst – Application Developer at Manulife Financial
July 1, 2001 - July 11, 2025
Designed, developed, and tested communication handlers using Visual Basic 6.0. Installed and configured 3rd party communication software on test machines and servers (Windows NT).
Systems Analyst – Siebel Developer at Manulife Financial
April 1, 2001 - July 11, 2025
Fixed bugs during release testing for Siebel ‘99 implementation. Developed and tested configuration and coding enhancements using Siebel ‘99 and VBScript.
Programmer Analyst/Systems Analyst - Mainframe at Manulife Financial
January 1, 2001 - July 11, 2025
Designed, developed, tested, and implemented valuation programs using COBOL II, FILEAID, TSO, and other mainframe tools. Developed backup system jobs using UNIX shell scripts. Enhanced AVE system code with C, C++, Fortran, and Unix. Created custom queries and reports using SAS and CLIST.
Programmer Analyst – Mainframe at Manulife Financial
October 1, 1998 - July 11, 2025
Coded and tested changes to jobs and procs for OS390 upgrade. Enhanced Generic Summarization Accounting Systems with COBOL II. Developed and tested conversion programs processing 3rd party accounting feeds via FTP. Implemented Y2K testing modifications.
CTO/Ruby on Rails Developer at WPSL Security Solutions
June 30, 2024 - July 11, 2025
Applied and awarded Scientific Research and Experimental Development (SR&ED) program tax credits for research and development on custom software and solutions. Oversaw and implemented company internal infrastructure. Researched and evaluated new technologies both internally and externally. Developed and implemented Parking Control, Supervisor Reporting, and HR software modules using Ruby on Rails.
IT Manager/Ruby on Rails Developer at WPSL Security Solutions
June 30, 2016 - July 11, 2025
Designed, developed, and implemented Enterprise Scheduling, Payroll, and Billing in-house systems. Responsible for hiring and managing staff and providing leadership in all technical projects. Troubleshot and resolved hardware and software issues both internally and externally for clients.
Siebel Administrator at Keane Canada Inc
January 31, 2011 - July 11, 2025
Responsible for Siebel 8.1 installation on a UNIX environment, Oracle BI Publisher Server, and patches for all environments. Created data mappings and performed data migration using Siebel EIM. Implemented Cron UNIX scripts for monitoring servers, running components, cleanup, and backup tasks.
Ruby on Rails Lead Architect/Developer at STROM Software
December 31, 2009 - July 11, 2025
Designed, developed, and implemented Security Tracking Reporting Online Manager Application using Ruby on Rails and MVC programming architecture. Built server architecture and deployed production server using Ubuntu Distribution running Ruby on Rails, MySQL, Monit, Mongrel, and Apache. Designed and integrated Ruport Reports (PDFWriter) for various modules.
Siebel Principal Consultant - Siebel Administrator at Eagle Creek Software Services
November 30, 2008 - July 11, 2025
Provided global administrative Siebel support including upgrades, migrations, and configuration to Siebel ePharma 7.8, Siebel Marketing 7.8, and Siebel Call Center 7.8. Interacted with Siebel Support to investigate and resolve bugs and issues. Managed installation of Siebel 7.8 and Actuate 7 Report Server with patches for all environments. Created documentation procedures for installations, upgrades, migrations, and configurations.
Siebel Principal Consultant at Eagle Creek Software Services
December 31, 2006 - July 11, 2025
Investigated and outlined client needs for Customer proposal and SOW agreement. Documented and trained offsite facility to provide production support for client’s application.
Computer Systems Analyst at Bacon’s Information Inc
September 30, 2006 - July 11, 2025
Developed EAI Outbound Web Service for Campaign Management Distribution System. Configured and developed customized password retrieval functionality using Siebel, eScript with COM and Outlook integration reducing password support calls by 90%. Developed custom DLLs in VB 6.0 for 3rd party integration and TIFF page count extraction.
Systems Analyst – Siebel Developer at Manulife Financial
June 30, 2003 - July 11, 2025
Performed analysis, design, and provided custom SQL queries for underwriting system. Designed, coded, and tested configuration of Business Objects, Applets, Views, and Components using Siebel 2000 and VBScript. Participated in all stages of testing including UAT, regression, and implementation.
Systems Analyst – Application Developer at Manulife Financial
July 31, 2001 - July 11, 2025
Designed, developed, and tested communication handlers using Visual Basic 6.0. Installed and configured 3rd party communication software on test machines and servers (Windows NT).
Systems Analyst – Siebel Developer at Manulife Financial
April 30, 2001 - July 11, 2025
Involved in fixing bug errors during release testing for new system implementation using Siebel ‘99. Performed analysis, documentation, coding, and testing based on user requirements. Developed and tested configuration and coding enhancements using Siebel ’99 and VBScript.
Programmer Analyst/Systems Analyst - Mainframe at Manulife Financial
January 31, 2001 - July 11, 2025
Designed, developed, tested, and implemented several valuation programs using COBOL II and mainframe technologies. Developed and tested backup system jobs using UNIX, Shell Script, and JCL. Enhanced systems using C, C++, Fortran, and Unix. Created custom queries and reports for actuaries using SAS and CLIST.
Programmer Analyst – Mainframe at Manulife Financial
October 31, 1998 - July 11, 2025
Coded changes to Jobs and Procs for OS390 upgrade (26 systems). Analyzed, documented, developed, and tested enhancements to Generic Summarization Accounting Systems using COBOL II, ENDEVOR, TSO, MVS, ACF2, and JCL. Developed conversion programs to accept 3rd party accounting feeds via FTP to Mainframe and performed edit checks. Coded and tested Y2K changes.
CTO/Ruby on Rails Developer at WPSL Security Solutions
June 30, 2024 - July 11, 2025
Applied and awarded Scientific Research and Experimental Development (SR&ED) program tax credits towards research and development performed on custom software and solutions. Responsible for overseeing and implementing company internal infrastructure. Researched and evaluated implementation of new technologies both internally and externally. Developed and implemented Parking Control, Supervisor Reporting and HR software modules using Ruby on Rails.
IT Manager/Ruby on Rails Developer at WPSL Security Solutions
June 30, 2016 - July 11, 2025
Designed, developed and implemented Enterprise Scheduling, Payroll and Billing In-house system. Responsible for hiring and managing staff and providing leadership in all technical projects. Troubleshoot and resolve hardware and software issues both internally and externally to clients.
Siebel Administrator at Keane Canada Inc
January 1, 2011 - July 11, 2025
Responsible for Siebel 8.1 Installation on a UNIX environment, Oracle BI Publisher Server, and patches for all environments. Created Data Mappings and performed migration of data using Siebel EIM. Implemented Cron UNIX Scripts for monitoring servers, running components, cleanup and backup tasks.
Ruby on Rails Lead Architect/Developer at STROM Software
December 31, 2009 - July 11, 2025
Designed, developed, and implemented Security Tracking Reporting Online Manager Application using Ruby on Rails and MVC programming architecture. Built server architecture and deployed production server using Ubuntu running Ruby on Rails, MYSQL, Monit, Mongrel, and Apache. Designed and integrated Ruport Reports (PDFWriter) for various modules in the application.
Siebel Principal Consultant / Siebel Administrator at Eagle Creek Software Services
November 30, 2008 - July 11, 2025
Responsible for global administrative Siebel support including upgrades, migrations, and configuration to Siebel ePharma 7.8, Siebel Marketing 7.8, and Siebel Call Center 7.8. Interacted with Siebel Support to investigate and resolve bugs and issues. Responsible for Siebel 7.8 installation, Actuate 7 Report Server, and patches for all environments. Created and organized documentation procedures for installations, upgrades, migrations, and configuration. Investigated and outlined client needs for Customer proposal and SOW agreement. Documented and trained offsite facility to provide production support.
Computer Systems Analyst at Bacon’s Information Inc
September 30, 2006 - July 11, 2025
Developed EAI Outbound Web Service for Campaign Management Distribution System. Configured and developed customized password retrieval functionality using Siebel, eScript with COM and Outlook integration services. Developed custom DLLs in VB 6.0 for 3rd party integration and to get page count for converted TIFF files.
Systems Analyst – Siebel Developer at Manulife Financial
June 30, 2003 - July 11, 2025
Performed analysis, design, and custom SQL queries for underwriting system. Designed, coded and tested configuration of Business Objects, Applets, Views and Components using Siebel 2000 and VBScript. Participated in testing including UAT, regression, and implementation. Developed communication handlers using Visual Basic 6.0 and installed/configured 3rd party communication software on test machines and servers.
Programmer Analyst/Systems Analyst - Mainframe at Manulife Financial
January 31, 2001 - July 11, 2025
Designed, developed, tested, and implemented several valuation programs using COBOL II, FILEAID, TSO, MVS, NEUTRON CAP, RMDS, ENDEVOR, VSAM, ACF2, and JCL. Developed and tested backup system jobs using UNIX, Shell Script, ACF2, FTP, and JCL. Coded and tested enhancements on AVE system using C, C++, Fortran, and Unix. Created custom queries and reports for actuaries using SAS and CLIST. Coded and tested changes for OS390 upgrade and Y2K compliance.

Education

Diploma at Humber College
January 1, 2000 - December 31, 2001
Certificate at Humber College
January 1, 1996 - December 31, 1997
Diploma at Humber College
January 1, 2000 - December 31, 2001
Certificate at Humber College
January 1, 1996 - December 31, 1997
Diploma at Humber College
January 1, 2000 - December 31, 2001
Certificate at Humber College
January 1, 1996 - December 31, 1997

Qualifications

Siebel eBusiness 2000 Essentials Course
January 1, 2000 - July 11, 2025
Siebel eBusiness 2000 Essentials Course
January 11, 2030 - July 11, 2025
Siebel eBusiness 2000 Essentials Course
January 1, 2000 - January 10, 2000

Industry Experience

Software & Internet, Financial Services, Professional Services, Retail

Experience Level

Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Beginner
See more