Available to hire
I am a creative and detail-oriented Graphic Designer with many years of experience designing newsletters, logos, marketing materials, and visual content for organisations and businesses. Throughout my career, I have developed strong skills in creating professional, engaging, and brand-consistent designs that effectively communicate key messages.
I have extensive experience designing newsletters from concept to final production, ensuring they are visually appealing, easy to read, and aligned with the client’s branding. I have also designed logos and other promotional materials for various projects and organisations.
What makes me stand out is my combination of creativity, reliability, and ability to understand client requirements quickly. I am committed to delivering high-quality work, meeting deadlines, and maintaining excellent communication throughout every project. I can also share a portfolio link showcasing examples of my newsletter and logo designs and other creative work.
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Arabic
Fluent
English
Fluent
Russian
Fluent
Work Experience
Operations Manager at Capita plc - Transport for London (TfL)
May 31, 2024 - July 17, 2025Promoted rapidly from Field Agent to Operations Manager in under two months. Led cross-functional teams of over 100 field staff, ensuring efficient delivery under pressure. Developed real-time reporting protocols and ensured policy compliance across service delivery. Provided direct feedback and insight to leadership to improve team communication and performance.
Operations Manager at Capita plc - Transport for London (TfL)
May 31, 2024 - July 17, 2025Promoted rapidly from Field Agent to Operations Manager in under two months. Led cross-functional teams of over 100 field staff, ensuring efficient delivery under pressure. Developed real-time reporting protocols and ensured policy compliance across service delivery. Provided direct feedback and insight to leadership to improve team communication and performance.
Operations Manager at Capita plc - Transport for London (TfL)
May 31, 2024 - July 12, 2025Joined service at its origination and was promoted rapidly from Field Agent to Team Leader to Operations Manager over a 7-week period. Provided strong leadership and guidance to the TfL Field Team, frequently addressing issues in the early days. Ensured the right personnel were in place to deliver services surpassing client expectations. Developed positive work culture promoting excellent service delivery. Oversaw the management team, provided direction, and handled day-to-day service delivery with schedules for about 100 staff.
Field Monitoring Officer (FMO) at Serco Group plc
May 1, 2024 - PresentTrusted to deliver frontline justice support across the Southeast region, installing and managing electronic monitoring systems for individuals under judicial supervision. Operate independently in high-stakes environments, ensuring public safety, compliance, and dignity. Recognised for resilience, discretion, and precision in a role critical to easing pressure on the UK prison system.
Operations Manager at Capita plc - Transport for London (TfL)
July 1, 2023 - May 31, 2024Promoted rapidly from Field Agent to Operations Manager in under two months. Led cross-functional teams of over 100 field staff, ensuring efficient delivery under pressure. Developed real-time reporting protocols and ensured policy compliance across service delivery. Provided direct feedback and insight to leadership to improve team communication and performance.
Multi Skill Studio Operator at Alaraby Television Network
September 30, 2022 - July 17, 2025Supported live television content production by monitoring graphics and programming integrity. Operated under strict broadcast regulations and adapted quickly to live content demands.
Multi Skill Studio Operator at Alaraby Television Network
September 30, 2022 - July 17, 2025Supported live television content production by monitoring graphics and programming integrity. Operated under strict broadcast regulations and adapted quickly to live content demands.
Multi Skill Studio Operator at Alaraby Television Network
September 30, 2022 - July 12, 2025Operated as a key component of the News Production Unit to get programs on air by recognizing and anticipating needs. Roles included Assisting Director, Graphics Operator, and SQ Operator.
Freelance Interpreter at Empire Group
January 31, 2022 - July 17, 2025Created branded content across TikTok, Instagram, Reddit, and Facebook. Ensured culturally relevant design for diverse audiences across Middle Eastern and Western markets.
Freelance Interpreter at Empire Group
January 31, 2022 - July 17, 2025Created branded content across TikTok, Instagram, Reddit, and Facebook. Ensured culturally relevant design for diverse audiences across Middle Eastern and Western markets.
Freelance Interpreter at Empire Group
January 31, 2022 - July 12, 2025Provided face-to-face interpretation services for clients in various settings such as hospitals and homes.
Software QA Tester at Pole To Win International ltd
January 1, 2022 - PresentDesigned and executed detailed test cases for global software releases. Logged defects and collaborated with developers to maintain content accuracy and system integrity. Familiar with trust & safety frameworks and agile testing environments.
Software QA Tester at Pole To Win International ltd.
January 1, 2022 - PresentDesigned and executed detailed test cases for global software releases. Logged defects and collaborated with developers to maintain content accuracy and system integrity. Familiar with trust & safety frameworks and agile testing environments.
Software QA Tester at Pole To Win International ltd.
January 1, 2022 - PresentDesigned and executed detailed test cases for global software releases. Logged defects and collaborated with developers to maintain content accuracy and system integrity. Familiar with trust & safety frameworks and agile testing environments.
Software QA Tester at Pole To Win International ltd.
January 1, 2022 - PresentWorked with multi-discipline global agile teams ensuring product guidelines are met. Developed detailed, comprehensive, and well-structured test plans and cases including regression and automation testing. Logged and tracked defects, assisting developers with improvements and bug fixes. Demonstrated analytical mind and problem-solving aptitude. Experienced with cloud-based technologies, SQL, and Jira.
Project Manager & Technical IT Support at Altimimi ltd.
May 31, 2021 - July 17, 2025Led technical support across multimedia and software projects. Managed policy adherence, escalation resolution, and stakeholder feedback cycles.
Project Manager & Technical IT Support at Altimimi ltd.
May 31, 2021 - July 17, 2025Led technical support across multimedia and software projects. Managed policy adherence, escalation resolution, and stakeholder feedback cycles.
Project Manager & Technical IT Support at Altimimi ltd.
May 31, 2021 - July 12, 2025Assisted sales representatives and customers with technical expertise. Managed PC and router installations, network switching, server configurations, software licensing, and troubleshooting. Allocated work to staff according to skills and interests, monitored productivity, and provided coaching.
Multi Skill Studio Operator (MSSO) at Alaraby Television Network
February 1, 2021 - September 30, 2022Supported live television content production by monitoring graphics and programming integrity. Operated under strict broadcast regulations and adapted quickly to live content demands.
IT Director at Olympic Council of Asia
September 30, 2017 - July 17, 2025Oversaw five technical departments, including digital archives, media, and IT support. Developed organisational processes around data moderation, compliance, and training. Mentored international teams and led projects bridging digital infrastructure and cultural programming.
IT Director at Olympic Council of Asia
September 30, 2017 - July 17, 2025Oversaw five technical departments, including digital archives, media, and IT support. Developed organisational processes around data moderation, compliance, and training. Mentored international teams and led projects bridging digital infrastructure and cultural programming.
IT Director at Olympic Council of Asia
September 30, 2017 - July 12, 2025Managed a team of thirty-four people across five departments including Video Digital Archive, Media, Art, IT Technical Support, and Software Development. Responsible for aligning IT with organizational goals, managing staff structure, participating in project governance, influencing marketing and sponsors, and ensuring regulatory compliance through IT solutions.
Freelance Interpreter at Empire Group
March 1, 2017 - January 31, 2022Provided interpretation services and cross-cultural communication for various projects, supporting branding and messaging for Middle Eastern and Western markets.
Social Media Graphic Designer at Freelance
January 1, 2009 - PresentCreated branded content across TikTok, Instagram, Reddit, and Facebook. Ensured culturally relevant design for diverse audiences across Middle Eastern and Western markets.
Social Media Graphic Designer at Freelance
January 1, 2009 - PresentCreated branded content across TikTok, Instagram, Reddit, and Facebook. Ensured culturally relevant design for diverse audiences across Middle Eastern and Western markets.
Social Media Graphic Designer at Freelance
January 1, 2009 - PresentImplemented graphic design projects from concept to completion. Engaged closely with clients to discuss business objectives and negotiate pricing. Provided pre/post-sales support and built strong client relationships.
IT Director at Olympic Council of Asia
September 1, 2002 - September 1, 2017Oversaw five technical departments, including digital archives, media, and IT support. Developed organisational processes around data moderation, compliance, and training. Mentored international teams and led projects bridging digital infrastructure and cultural programming.
Education
MSc Project Management at University of Hertfordshire
September 1, 2019 - September 30, 2021MSc at Sevastopol State Technical University
September 1, 2000 - September 30, 2002BSc at Sevastopol State Technical University
September 1, 1996 - July 31, 2000MSc Project Management at University of Hertfordshire
September 1, 2019 - September 30, 2021MSc Computer Systems and Networks at Sevastopol State Technical University
September 1, 2000 - September 30, 2002BSc Computer Engineering at Sevastopol State Technical University
September 1, 1996 - July 31, 2000MSc at University of Hertfordshire
September 1, 2019 - September 30, 2021MSc at Sevastopol State Technical University
September 1, 2000 - September 30, 2002BSc at Sevastopol State Technical University
September 1, 1996 - July 31, 2000MSc Project Management with distinction at University of Hertfordshire
September 1, 2019 - September 1, 2021MSc of Computer Systems and Networks at Sevastopol State Technical University
September 1, 2000 - September 1, 2002BSc of Computer Engineering at Sevastopol State Technical University
September 1, 1996 - July 31, 2000Qualifications
Industry Experience
Transportation & Logistics, Media & Entertainment, Software & Internet, Professional Services, Government
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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