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I am an open-minded person and a technology enthusiast with almost 10 years of experience working in various roles within the IT department. I have a proven track record of aligning business needs with IT solutions and enjoy fostering collaboration between cross-functional teams to deliver innovative solutions. I am committed to continuous improvement and leveraging emerging technologies to optimize processes and maximize value for clients and stakeholders. In my current role, I investigate issues on SAP S/4 HANA applications and organize local Helpdesk creation, along with developing training materials and reports. Previously, I worked as a Frontend Developer using JavaScript and React, enhancing fintech applications and integrating advanced features like OCR and face recognition.…I am an open-minded person and a technology enthusiast with almost 10 years of experience working in various roles within the IT department. I have a proven track record of aligning business needs with IT solutions and enjoy fostering collaboration between cross-functional teams to deliver innovative solutions. I am committed to continuous improvement and leveraging emerging technologies to optimize processes and maximize value for clients and stakeholders. In my current role, I investigate issues on SAP S/4 HANA applications and organize local Helpdesk creation, along with developing training materials and reports. Previously, I worked as a Frontend Developer using JavaScript and React, enhancing fintech applications and integrating advanced features like OCR and face recognition.

Calin Cozma

Front-End Developer, Programmer, Developer, +3

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I am an open-minded person and a technology enthusiast with almost 10 years of experience working in various roles within the IT department. I have a proven track record of aligning business needs with IT solutions and enjoy fostering collaboration between cross-functional teams to deliver innovative solutions. I am committed to continuous improvement and leveraging emerging technologies to optimize processes and maximize value for clients and stakeholders. In my current role, I investigate issues on SAP S/4 HANA applications and organize local Helpdesk creation, along with developing training materials and reports. Previously, I worked as a Frontend Developer using JavaScript and React, enhancing fintech applications and integrating advanced features like OCR and face recognition.…I am an open-minded person and a technology enthusiast with almost 10 years of experience working in various roles within the IT department. I have a proven track record of aligning business needs with IT solutions and enjoy fostering collaboration between cross-functional teams to deliver innovative solutions. I am committed to continuous improvement and leveraging emerging technologies to optimize processes and maximize value for clients and stakeholders. In my current role, I investigate issues on SAP S/4 HANA applications and organize local Helpdesk creation, along with developing training materials and reports. Previously, I worked as a Frontend Developer using JavaScript and React, enhancing fintech applications and integrating advanced features like OCR and face recognition.

Available to hire

I am an open-minded person and a technology enthusiast with almost 10 years of experience working in various roles within the IT department. I have a proven track record of aligning business needs with IT solutions and enjoy fostering collaboration between cross-functional teams to deliver innovative solutions. I am committed to continuous improvement and leveraging emerging technologies to optimize processes and maximize value for clients and stakeholders.

In my current role, I investigate issues on SAP S/4 HANA applications and organize local Helpdesk creation, along with developing training materials and reports. Previously, I worked as a Frontend Developer using JavaScript and React, enhancing fintech applications and integrating advanced features like OCR and face recognition.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Beginner

Language

English

Advanced

Romanian, Moldavian, Moldovan

Fluent

Work Experience

IT Contractor for European Commission at European Commission

October 1, 2024 - Present

Investigated issues on the Budget Administration application (SAP S/4 HANA). Participated in client calls providing guidance and technical input. Organized the creation of a local Helpdesk for the Budget Administration application, set up procedures, contact methods and ITSM tool. Developed training materials and knowledge articles, held training sessions, and created reports on Helpdesk statistics and evolution.

Frontend Developer (Digital Developer) at FintechOS

December 31, 2023 - July 14, 2025

Developed user interfaces using JavaScript and React. Identified bugs and deployed fixes after testing. Created new features and improvements using JavaScript, React, jQuery, HTML, CSS (SASS/LESS), SQL, and Microsoft Azure. Integrated third-party APIs and data automation processors such as OCR and face recognition. Created and refactored SQL Stored Procedures to improve performance and readability.

Deskside Support at Buckinghamshire Council

August 31, 2021 - July 14, 2025

Installed, configured, tested, and maintained desktop PCs, printers, scanners, and other peripherals across different council offices. Built laptops and desktops to corporate standards. Maintained an updated and accurate asset database.

IT Service Desk Analyst at Buckinghamshire Council

October 1, 2018 - July 14, 2025

Logged and handled all incidents reported on the ITSM tool. Monitored and coordinated distribution of client software. Supported software applications and provided second line support including account management and group policy management. Created and managed accounts in the SAP system.

Desktop Support Analyst at Capgemini Romania

August 31, 2016 - July 14, 2025

Installed, configured, tested, maintained, and recorded desktop PCs, printers, scanners, and other peripherals. Supported computer users with hardware/software and networking installation. Analyzed and identified problems with individual or multiple computer systems.

Customer Service Advisor at Capgemini Romania

January 1, 2016 - July 14, 2025

Handled telephone calls from customers. Logged all incidents and service requests on the ITSM tool. Liaised with 3rd party providers to ensure calls were progressed to completion. Ensured the highest levels of customer care.

IT Contractor at European Commission

October 1, 2024 - Present

Investigate issues on the Budget Administration application (SAP S/4 HANA). Participate in client calls providing guidance and technical input. Organize the creation of a local Helpdesk for the Budget Administration application, setting up procedures, means of contact and ITSM tools. Developed training materials, knowledge articles and held training sessions. Created and presented reports relating to Helpdesk statistics and evolution since setup.

Frontend Developer (Digital Developer) with JavaScript and React at FintechOS

December 31, 2023 - July 14, 2025

Developed user interfaces using JavaScript and React. Identified bugs and created hotfixes in DEV, testing solutions before deploying to Production. Developed new features and improvements using JavaScript, React, jQuery, HTML, CSS (SASS/LESS), SQL and Microsoft Azure. Integrated third-party APIs and web services to enhance functionality. Integrated data automation processors like OCR, face recognition, and video conferencing. Created and refactored SQL stored procedures and JavaScript code for performance and readability.

Deskside Support at Buckinghamshire Council

August 31, 2021 - July 14, 2025

Installed, configured, tested and maintained desktop PCs, printers, scanners and other end-user peripherals across council offices. Built laptops and desktops to corporate standards and maintained an accurate asset database.

IT Service Desk Analyst at Buckinghamshire Council

October 1, 2018 - July 14, 2025

Logged and handled incidents using the ITSM tool. Monitored and coordinated client software distribution. Provided software application support and second line support including account and group policy management. Created and managed accounts in the SAP system.

Desktop Support Analyst at Capgemini Romania

August 31, 2016 - July 14, 2025

Installed, configured, tested, maintained and recorded desktops, printers, scanners and other peripherals. Supported computer users with hardware/software installation and networking components to meet individual needs. Analyzed and identified problems with computer systems.

Customer Service Advisor at Capgemini Romania

January 1, 2016 - July 14, 2025

Handled telephone calls from customers, logged incidents and service requests using ITSM tool, liaised with 3rd party providers for issue resolution, and ensured the highest level of customer care at all times.