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Hi, I'm Kshanika Patel, a UX Designer with 5 years of experience passionate about creating intuitive, research-driven digital experiences. I specialize in designing user-first, scalable experiences that drive engagement and growth, particularly in healthcare, fintech, and enterprise platforms. I love simplifying complex workflows and turning user insights into impactful design solutions. I'm known for collaborating closely with cross-functional teams, balancing usability with business goals, and managing the full product design lifecycle from discovery through iteration and launch. Creating meaningful digital products that truly help people is what drives me every day.…Hi, I'm Kshanika Patel, a UX Designer with 5 years of experience passionate about creating intuitive, research-driven digital experiences. I specialize in designing user-first, scalable experiences that drive engagement and growth, particularly in healthcare, fintech, and enterprise platforms. I love simplifying complex workflows and turning user insights into impactful design solutions. I'm known for collaborating closely with cross-functional teams, balancing usability with business goals, and managing the full product design lifecycle from discovery through iteration and launch. Creating meaningful digital products that truly help people is what drives me every day.

Kshanika Patel

UX Designer, Product Designer, Designer, +2

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Hi, I'm Kshanika Patel, a UX Designer with 5 years of experience passionate about creating intuitive, research-driven digital experiences. I specialize in designing user-first, scalable experiences that drive engagement and growth, particularly in healthcare, fintech, and enterprise platforms. I love simplifying complex workflows and turning user insights into impactful design solutions. I'm known for collaborating closely with cross-functional teams, balancing usability with business goals, and managing the full product design lifecycle from discovery through iteration and launch. Creating meaningful digital products that truly help people is what drives me every day.…Hi, I'm Kshanika Patel, a UX Designer with 5 years of experience passionate about creating intuitive, research-driven digital experiences. I specialize in designing user-first, scalable experiences that drive engagement and growth, particularly in healthcare, fintech, and enterprise platforms. I love simplifying complex workflows and turning user insights into impactful design solutions. I'm known for collaborating closely with cross-functional teams, balancing usability with business goals, and managing the full product design lifecycle from discovery through iteration and launch. Creating meaningful digital products that truly help people is what drives me every day.

Available to hire

Hi, I’m Kshanika Patel, a UX Designer with 5 years of experience passionate about creating intuitive, research-driven digital experiences. I specialize in designing user-first, scalable experiences that drive engagement and growth, particularly in healthcare, fintech, and enterprise platforms. I love simplifying complex workflows and turning user insights into impactful design solutions.

I’m known for collaborating closely with cross-functional teams, balancing usability with business goals, and managing the full product design lifecycle from discovery through iteration and launch. Creating meaningful digital products that truly help people is what drives me every day.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

UX Researcher & Designer at USAA

July 1, 2024 - Present

Led end-to-end projects from conducting user research to providing product design recommendations for AI-driven support tools (chatbot, IVR, and Search) and customer-facing auto loan application and life insurance flows, balancing operational goals with usability. Led discovery sessions and usability testing to surface customer pain points, informing new digital flows that improved feature adoption by 15%. Translated complex requirements into wireframes, journey maps, and high-fidelity designs using Figma, aligned across teams for timely delivery. Conducted field studies and usability testing to validate design decisions, achieving an 8% reduction in abandonment rate. Partnered with product, design, research and data teams to define success metrics, iterating on designs based on usage data and behavioral patterns.

UX Researcher & Designer at G2O LLC

June 30, 2024 - July 14, 2025

Delivered end-to-end UX research and design for web and mobile experiences for various clients. Facilitated discovery sessions and conducted interviews with users and stakeholders to map workflows and identify pain points and opportunity spaces. Conducted competitive analysis and heuristic evaluations to inform product strategy. Translated user research into wireframes, high-fidelity prototypes, and interactive flows to streamline support and claims journeys. Designed dashboard interfaces, reducing navigation time and improving task success. Developed prototypes to validate MVPs. Contributed to and maintained design systems and documentation to ensure consistency. Facilitated design workshops and presented concepts to clients and stakeholders.

Designer & Strategist at PARK Guiding Design Leaders

February 1, 2022 - July 14, 2025

Supported clients by delivering user journey maps, competitive audits, and prototype designs for new processes, productivity dashboards, and resource management tools. Conducted stakeholder workshops and aligned product direction to solve user and business challenges in B2B and B2C ecosystems. Created wireframes and interactive prototypes to validate and refine early product concepts.

Design Intern at Thrive

December 31, 2019 - July 14, 2025

Executed UX audits and IA redesigns for a wellness platform, increasing conversion by 15%. Delivered responsive, mobile-first wireframes and UI concepts tested with real users.