Available to hire
Hi, I’m Erfan Badawi, a versatile UX/QA professional who loves turning insights into user-centered, faultless experiences. I enjoy bridging research, design, and quality assurance to create interfaces that are intuitive, accessible, and impactful.
I’m proactive, detail-oriented, and comfortable leading usability discussions, drafting clear documentation, and collaborating with engineers to ship delightful features. I’m proficient with design tools (Figma, Adobe XD, Photoshop), analytics (Google Analytics, Tableau), and data-driven methods to inform decision-making and improve the user journey.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Language
English
Fluent
French
Advanced
Work Experience
QA Lead / Product Designer at Chartd Inc.
May 31, 2025 - July 28, 2025Investigated client requirements to uncover user needs and design objectives for enterprise application interfaces. Translated design and user requirements into intuitive mid-fidelity and high-fidelity Figma wireframes and prototypes. Conducted proactive bug discovery and identified usability issues, ensuring urgent resolutions by developers for optimal user experience. Facilitated usability discussions and use-scenario walkthroughs with clients, enhancing client satisfaction. Crafted detailed online and print-ready user guides, test cases, and use case documents to ensure intuitive onboarding and seamless adoption.
Research Scholar in Responsible AI at Tech3Lab | HEC Montréal
August 31, 2023 - July 28, 2025Reviewed and investigated articles selected by ten vertical research teams to identify benefits and drawbacks of applied artificial intelligence. Summarized key observations and investigated core pillars to help make AI more responsible.
Graduate Teaching Assistant in UX Design at Tech3Lab | HEC Montréal
August 31, 2022 - July 28, 2025Supported and guided learners both online and in-person for the UX Design and Evaluation MicroMasters program for English and French courses. Graded assignments and project submissions for all global learners on the edX platform.
Data Quality Analyst (Intern) at Equifax Canada
December 31, 2019 - July 28, 2025Redesigned and developed new interactive analytical dashboards using Spotfire data visualization software. Ensured dashboards were easily understandable by various internal stakeholders. Enhanced standards and best practices for data access and integration within Equifax's big data analytical platform.
Maintenance Data Analysis and Application Developer (Intern) at Bombardier Aviation
April 30, 2019 - July 28, 2025Designed and built automated report generators for comprehensive reliability reports on selected aircraft types. Optimized, documented, and identified improvement areas for existing processes and tools within the Reliability team.
Database Manager and Application Developer (Intern) at Bombardier Aviation
December 31, 2018 - July 28, 2025Created and distributed automated actionable daily deal reports and a global action-tracking application for upper management and internal stakeholders of the Smart Services program. Developed customer-facing interactive proposals and checklists for customer enrollment and service renewals within the program.
Maintenance Data Analysis and Application Developer (Intern) at Bombardier Aviation
April 30, 2019 - July 15, 2025Designed and built automated report generators for reliability reports of aircraft types. Optimized, documented, and recommended improvements for processes and tools within the Reliability team.
QA Lead / Junior Product Designer at Chart d Inc.
May 20, 2025 - October 2, 2025Investigated client requirements to uncover user needs and design objectives for an enterprise application interface. Translated design and user requirements into intuitive mid- and high-fidelity Figma wireframes and prototypes. Conducted proactive bug discovery, identified usability issues and discrepancies between use-scenario and deployed features, leading to urgent resolutions by developers and ensuring optimal user experience. Facilitated usability discussions and walkthroughs with clients, ensuring alignment with project objectives and enhanced client satisfaction through user-centric design solutions. Created detailed online and print-ready use r guides, test cases, and use-case documents for offered solutions with a strong focus on clarity, consistency, and user-friendliness, ensuring intuitive onboarding and seamless adoption.
Graduate Research Scholar in Responsible AI at Tech3Lab | HEC Montréal
August 1, 2023 - October 2, 2025Reviewed and investigated articles selected by ten vertical research teams (each related to a different specialized field) to identify the benefits and drawbacks of applied artificial intelligence. Summarized key observations and investigated core pillars that would help make AI more responsible.
Graduate Teaching Assistant in UX Design at HEC Montréal
August 1, 2022 - October 2, 2025Actively supported and guided learners (both online and in-person) of the UX Design and Evaluation Micro Masters program throughout the online UX Design course. Graded assignments and project-related submissions for all global learners on the edX platform, contributing to consistent student progress and quality outcomes.
Data Quality Analyst (Full-Time Practicum) at Equifax Canada
December 1, 2019 - October 2, 2025 redesigned existing dashboards and developed new interactive analytical dashboards using Spotfire data visualization software. Ensured all dashboards were easily understood by internal stakeholders. Enhanced standards and best practices for data access and integration with Equifax's big data analytics platform.
Maintenance Data Analysis and Application Developer (Full-Time Practicum) at Bombardier Aviation
April 1, 2019 - October 2, 2025Designed and built automated report generators to send comprehensive reliability reports for selected aircraft types. Optimized, documented, and established improvement areas for the team’s existing processes and tools.
Data Base Manager and Application Developer (Full-Time Practicum) at Smart Service Program
December 1, 2018 - October 2, 2025Created and distributed automated actionable daily deal reports and a global action-tracking app for upper management and other internal stakeholders of the Smart Service program. Developed customer-facing interactive proposals and checklists used for enrollment or renewal of services.
QA Lead / Junior Product Designer at Chartd Inc.
May 20, 2025 - October 2, 2025Investigated client requirements to uncover user needs and design objectives for enterprise application interfaces. Translated design and user requirements into intuitive mid‑fidelity and high‑fidelity Figma wireframes and prototypes. Proactively conducted bug discovery, identified usability issues and discrepancies between use‑scenarios and deployed features, leading to urgent resolutions by developers and ensuring optimal user experience. Facilitated usability discussions and client walkthroughs to ensure alignment with project objectives and enhanced client satisfaction through user‑centered design solutions. Crafted detailed online and print‑ready user guides, test cases, and use‑case documents for offered solutions with a strong focus on clarity, consistency, and user‑friendliness, ensuring intuitive onboarding and seamless adoption.
Graduate-Level Research Scholar in Responsible AI at Tech3Lab, HEC Montréal
August 1, 2023 - October 2, 2025Reviewed and investigated articles selected by ten vertical research teams (each related to a different specialized field), to identify the benefits and drawbacks of applied artificial intelligence. Summarized articles’ key observations and investigated the core pillars that would help make AI more responsible.
Graduate Teaching Assistant in UX Design at HEC Montréal
August 1, 2022 - October 2, 2025Actively supported and guided the learners (both online and in-person) of the UX Design and Evaluation MicroMasters program throughout their online UX Design course (both English and French versions). Graded assignments and project‑related submissions for all global learners of the UX Design course on the edX platform.
Data Quality Analyst (Full-Time Practicum) at Equifax Canada
December 1, 2019 - October 2, 2025Redesigned existing and developed new interactive analytical dashboards using Spotfire data visualization software. Ensured all dashboards’ sections were easily understandable by different internal stakeholders. Enhanced standards and best practices for data access and integration with Equifax's big data analytics platform.
Maintenance Data Analysis and Application Developer (Full-Time Practicum) at Bombardier Aviation
April 1, 2019 - October 2, 2025Designed and built automated report generators to send comprehensive reliability reports for selected aircraft types. Optimized, documented, and established improvement areas for the team’s existing processes and tools.
Data Base Manager and Application Developer (Full-Time Practicum) at Smart Services Program
December 1, 2018 - October 2, 2025Created and distributed automated actionable daily deal reports and a global action-tracking application for the upper management and other internal stakeholders of the Smart Services program. Developed customer-facing interactive proposals and checklists sent to potential and existing customers for enrollment in Smart Services program or renewal of their service.
QA Lead / Junior Product Designer at Chart d Inc.
May 1, 2025 - October 2, 2025Investigated client requirements to uncover user needs and design objectives for enterprise application interfaces; translated design and user requirements into intuitive mid- and high-fidelity Figma wireframes and prototypes. Conducted proactive bug discovery, identified usability issues and discrepancies between use-case scenarios and deployed features, leading to urgent resolutions by developers and ensuring optimal user experience. Facilitated usability discussions and client walkthroughs to align with project objectives and enhance satisfaction. Crafted detailed online and print-ready user guides, test cases, and use-case documents focusing on clarity and onboarding.
Data Quality Analyst (Full-Time Practicum) at Equifax Canada
December 1, 2019 - October 2, 2025Redesigned existing dashboards using Spotfire, ensuring dashboards are easily understood by internal stakeholders; improved data access and integration with Equifax's big data analytics platform; collaborated with data teams to enhance data quality and reporting.
Maintenance Data Analysis and Application Developer (Full-Time Practicum) at Bombardier Aviation
April 1, 2019 - October 2, 2025Designed and built automated report generators to deliver comprehensive reliability reports for selected aircraft types; documented and established improvements for team processes and tools to streamline maintenance data workflows.
Data Base Manager and Application Developer (Full-Time Practicum) at Smart Services Program
December 1, 2018 - October 2, 2025Created and distributed automated actionable daily deal reports and a global action-tracking application for upper management and internal stakeholders; developed customer-facing interactive proposals and checklists for enrollment or renewal of services.
Graduate Teaching Assistant in UX Design at HEC Montréal
August 31, 2022 - October 2, 2025Actively supported and guided learners (online and in-person) of the UX Design and Evaluation Micro Masters program; graded assignments and project submissions for all global learners on the edX platform.
Research Assistant (Part-Time) at Tech3Lab, University
August 1, 2023 - October 2, 2025Reviewed and investigated articles selected by ten vertical research teams, related to different specialized fields, to identify benefits and drawbacks of applied artificial intelligence. Summarized key observations and identified core pillars for making AI more responsible.
Education
Master of Science at HEC Montréal
January 1, 2020 - December 31, 2022Bachelor of Commerce at Concordia University
January 1, 2017 - December 31, 2020Master of Science — User Experience in a Business Context (Thesis Stream) at HEC Montréal
January 1, 2020 - January 1, 2022Graduate Teaching Assistant in UX Design at HEC Montréal
September 1, 2021 - August 1, 2022Bachelor of Commerce — Business Technology Management (Co-op Program) at Concordia University
January 1, 2017 - January 1, 2020Master of Science at HEC Montréal
January 1, 2020 - January 1, 2022Bachelor of Commerce — Business Technology Management (Co-op Program) at Concordia University
January 1, 2017 - January 1, 2020Master of Science — User Experience in a Business Context (Thesis Stream) at HEC Montréal
January 1, 2020 - January 1, 2022Bachelor of Commerce — Business Technology Management (Co-op Program) at Concordia University
January 1, 2017 - January 1, 2020Qualifications
Google Analytics for Power Users
January 1, 2020 - December 31, 2020Lifetime Member of Beta Gamma Sigma
January 1, 2019 - December 31, 2019Candidate for the Golden Key International Honour Society
January 1, 2017 - December 31, 2020Google Analytics for Power Users
January 1, 2020 - October 2, 2025Google Analytics for Power Users
January 1, 2020 - October 2, 2025Google Analytics for Power Users
January 1, 2020 - October 2, 2025Lifetime Member of Beta Gamma Sigma
January 1, 2019 - October 2, 2025Golden Key International Honour Society – top 15% of Concordia University
January 1, 2017 - October 2, 2025Industry Experience
Software & Internet, Professional Services, Education, Financial Services, Manufacturing, Transportation & Logistics, Media & Entertainment, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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