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Hi, I'm Margaret Strader, a passionate communications specialist with experience across higher education, nonprofit, and construction industries. I enjoy creating engaging digital content and managing social media platforms to connect with audiences effectively. I'm skilled at crafting targeted messages and organizing exciting events that bring people together. I love helping organizations communicate clearly and efficiently, whether that's reducing response times, coordinating successful events, or supporting marketing campaigns. I'm always eager to learn new tools and technologies to enhance engagement and drive positive results.…Hi, I'm Margaret Strader, a passionate communications specialist with experience across higher education, nonprofit, and construction industries. I enjoy creating engaging digital content and managing social media platforms to connect with audiences effectively. I'm skilled at crafting targeted messages and organizing exciting events that bring people together. I love helping organizations communicate clearly and efficiently, whether that's reducing response times, coordinating successful events, or supporting marketing campaigns. I'm always eager to learn new tools and technologies to enhance engagement and drive positive results.

Margaret Strader

Copywriter, Social Media Manager, Content Creator, +2

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Hi, I'm Margaret Strader, a passionate communications specialist with experience across higher education, nonprofit, and construction industries. I enjoy creating engaging digital content and managing social media platforms to connect with audiences effectively. I'm skilled at crafting targeted messages and organizing exciting events that bring people together. I love helping organizations communicate clearly and efficiently, whether that's reducing response times, coordinating successful events, or supporting marketing campaigns. I'm always eager to learn new tools and technologies to enhance engagement and drive positive results.…Hi, I'm Margaret Strader, a passionate communications specialist with experience across higher education, nonprofit, and construction industries. I enjoy creating engaging digital content and managing social media platforms to connect with audiences effectively. I'm skilled at crafting targeted messages and organizing exciting events that bring people together. I love helping organizations communicate clearly and efficiently, whether that's reducing response times, coordinating successful events, or supporting marketing campaigns. I'm always eager to learn new tools and technologies to enhance engagement and drive positive results.

Available to hire

Hi, I’m Margaret Strader, a passionate communications specialist with experience across higher education, nonprofit, and construction industries. I enjoy creating engaging digital content and managing social media platforms to connect with audiences effectively. I’m skilled at crafting targeted messages and organizing exciting events that bring people together.

I love helping organizations communicate clearly and efficiently, whether that’s reducing response times, coordinating successful events, or supporting marketing campaigns. I’m always eager to learn new tools and technologies to enhance engagement and drive positive results.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Customer Support Specialist at BG One

June 1, 2024 - Present

Respond to 80+ daily inquiries from students, faculty, and staff via phone, email, and in-person, reducing average response time by 30% and increasing satisfaction scores. Redesigned onboarding steps for over 200 new students, resulting in a smoother orientation experience and cutting processing delays by two days. Maintain detailed service logs using CRM tools, documenting inquiry types, response actions, and follow-up timelines to ensure accurate tracking and faster resolution of recurring issues. Identify patterns in service requests and escalate recurring problems to management, contributing to operational adjustments and reduced repeat inquiries.

Marketing Intern at BGSU Athletics

December 1, 2024 - July 15, 2025

Supported development of marketing plans targeting students and alumni, contributing to a 15% increase in event attendance across fall sports. Produced and scheduled weekly social media content across Instagram, Twitter, and Facebook, helping grow audience engagement and follower counts. Coordinated logistics for on-campus promotional events, ensuring timely setup and effective brand presence at games and tabling activities. Tracked performance metrics for digital campaigns using platform analytics, informing content adjustments and post timing to improve reach.

Client Support & Office Assistant Intern at J & M Construction

June 1, 2024 - July 15, 2025

Assisted with compiling project budgets, tracking material costs, and identifying pricing discrepancies to support more accurate and cost-effective planning. Gathered and organized market data from local realtors, including property values and regional trends, to support the development of competitive and accurate bids for residential construction projects. Managed calendars and coordinated appointments between subcontractors, project managers, and clients, ensuring timely progress and clear communication. Maintained documentation for ongoing projects, including contracts, change orders, and client communications, supporting smooth office operations.