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Hi, I'm Phoenix Ventress. With a background in computer science and a master recording program, I've developed a strong skill set in audio engineering, sales, and team management. I've worked in various roles, from managing AV equipment at Inspire Solutions to spearheading strategic partnerships for American Express in the DFW area. I'm passionate about combining technical knowledge with excellent customer service to drive success. I enjoy collaborating with teams and clients to deliver the best results, whether it's setting up audio-visual equipment or optimizing marketing strategies. With experience in programming languages and cloud services, I am a quick learner and eager to take on new challenges in the music and technology space.…Hi, I'm Phoenix Ventress. With a background in computer science and a master recording program, I've developed a strong skill set in audio engineering, sales, and team management. I've worked in various roles, from managing AV equipment at Inspire Solutions to spearheading strategic partnerships for American Express in the DFW area. I'm passionate about combining technical knowledge with excellent customer service to drive success. I enjoy collaborating with teams and clients to deliver the best results, whether it's setting up audio-visual equipment or optimizing marketing strategies. With experience in programming languages and cloud services, I am a quick learner and eager to take on new challenges in the music and technology space.

Phoenix Ventress

Audio Engineer, Sound Engineer, Mixing Engineer

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Hi, I'm Phoenix Ventress. With a background in computer science and a master recording program, I've developed a strong skill set in audio engineering, sales, and team management. I've worked in various roles, from managing AV equipment at Inspire Solutions to spearheading strategic partnerships for American Express in the DFW area. I'm passionate about combining technical knowledge with excellent customer service to drive success. I enjoy collaborating with teams and clients to deliver the best results, whether it's setting up audio-visual equipment or optimizing marketing strategies. With experience in programming languages and cloud services, I am a quick learner and eager to take on new challenges in the music and technology space.…Hi, I'm Phoenix Ventress. With a background in computer science and a master recording program, I've developed a strong skill set in audio engineering, sales, and team management. I've worked in various roles, from managing AV equipment at Inspire Solutions to spearheading strategic partnerships for American Express in the DFW area. I'm passionate about combining technical knowledge with excellent customer service to drive success. I enjoy collaborating with teams and clients to deliver the best results, whether it's setting up audio-visual equipment or optimizing marketing strategies. With experience in programming languages and cloud services, I am a quick learner and eager to take on new challenges in the music and technology space.

Available to hire

Hi, I’m Phoenix Ventress. With a background in computer science and a master recording program, I’ve developed a strong skill set in audio engineering, sales, and team management. I’ve worked in various roles, from managing AV equipment at Inspire Solutions to spearheading strategic partnerships for American Express in the DFW area. I’m passionate about combining technical knowledge with excellent customer service to drive success.

I enjoy collaborating with teams and clients to deliver the best results, whether it’s setting up audio-visual equipment or optimizing marketing strategies. With experience in programming languages and cloud services, I am a quick learner and eager to take on new challenges in the music and technology space.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Territory Manager at American Express (2020 Companies)

November 1, 2024 - Present

Spearhead strategic partnerships with small businesses across the DFW area, delivering tailored marketing solutions and data-driven insights to enhance customer engagement and sales. Provide comprehensive market analysis and American Express performance metrics to help businesses optimize their positioning and drive growth. Equip businesses with premium American Express signage and payment materials to increase visibility and customer convenience. Develop and implement targeted discount programs and promotional strategies to maximize merchant profitability and customer satisfaction. Act as a trusted advisor to business owners, ensuring seamless integration of American Express services and fostering long-term relationships.

Audio Visual Technician at Inspire Solutions (Hilton)

October 31, 2024 - July 15, 2025

Collaborated with sales team to support the sales process for events involving audio and visual elements, including generating quotes and negotiating with clients to ensure their needs were met within budgetary constraints. Ensured quality execution against expectations, identified issues, and implemented solutions promptly. Converted over 25 sales leads to active customers with the highest possible conversion rate. Performed the setup and strike of AV equipment including speakers, mixers, microphones, projectors, up-lights, pipe and drape, and more. Supervised inventory of audio visual equipment. Responsible for administering regular audits of hotel AV equipment estimated at $30K.

Audio Engineer at Union Recording Studio (Mix Recording)

November 30, 2021 - July 15, 2025

Consistently achieved goals set by company on daily basis, demonstrating a strong commitment to meeting targets and driving performance. Collaborated closely with other companies, leveraging their data and information to enhance marketing strategies. Implemented 4 sales metrics, such as opportunities created to track progress and optimize strategies for maximum effectiveness. Managed conflict and navigated difficult conversations with customers using tact and diplomacy. Provided assistance and technical support with studio setup and equipment alignment for clients.

Audio Engineer Intern at Aftermath Entertainment (Record One)

December 31, 2020 - July 15, 2025

Ensured studio effectiveness by performing cable inspection and testing, along with the required setup/breakdown. Key point person for studio organization. Provided administrative support for studio clients and staff. Support included securing appropriate audio equipment and supplies for effective studio operations. Provided daily maintenance of studio control rooms and other key areas.

Call Center Agent at Dynata

March 31, 2020 - July 15, 2025

Achieved daily goals including 1.5 survey completions per hour. Collaborated with over 20 companies to generate 12 new leads daily. Maintained a conversion rate of 5% from cold calls. Achieved a customer response rate of 30% from cold calls. Gathered actionable market research insights from customer surveys.