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I'm Ioan Tudor, a Front-End Developer and IT Support Specialist with experience in SaaS troubleshooting, customer support, and web development. I enjoy turning complex problems into clean, user-friendly web experiences and collaborating with cross-functional teams to deliver robust solutions. I thrive in dynamic, global environments, where I can apply my problem-solving skills to API integrations, debugging, and responsive design. I am committed to continuing learning and helping teams ship reliable software that customers love.…I'm Ioan Tudor, a Front-End Developer and IT Support Specialist with experience in SaaS troubleshooting, customer support, and web development. I enjoy turning complex problems into clean, user-friendly web experiences and collaborating with cross-functional teams to deliver robust solutions. I thrive in dynamic, global environments, where I can apply my problem-solving skills to API integrations, debugging, and responsive design. I am committed to continuing learning and helping teams ship reliable software that customers love.

Ioan Tudor

Front-End Developer, Web Developer, Programmer, +2

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I'm Ioan Tudor, a Front-End Developer and IT Support Specialist with experience in SaaS troubleshooting, customer support, and web development. I enjoy turning complex problems into clean, user-friendly web experiences and collaborating with cross-functional teams to deliver robust solutions. I thrive in dynamic, global environments, where I can apply my problem-solving skills to API integrations, debugging, and responsive design. I am committed to continuing learning and helping teams ship reliable software that customers love.…I'm Ioan Tudor, a Front-End Developer and IT Support Specialist with experience in SaaS troubleshooting, customer support, and web development. I enjoy turning complex problems into clean, user-friendly web experiences and collaborating with cross-functional teams to deliver robust solutions. I thrive in dynamic, global environments, where I can apply my problem-solving skills to API integrations, debugging, and responsive design. I am committed to continuing learning and helping teams ship reliable software that customers love.

Available to hire

I’m Ioan Tudor, a Front-End Developer and IT Support Specialist with experience in SaaS troubleshooting, customer support, and web development. I enjoy turning complex problems into clean, user-friendly web experiences and collaborating with cross-functional teams to deliver robust solutions.

I thrive in dynamic, global environments, where I can apply my problem-solving skills to API integrations, debugging, and responsive design. I am committed to continuing learning and helping teams ship reliable software that customers love.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Beginner

Language

English

Fluent

Romanian, Moldavian, Moldovan

Fluent

Work Experience

Operational Assistant at Ascensos

May 1, 2023 - Present

Cut manual processing time by 30% by automating key reporting tasks. Collaborated cross-functionally to streamline handoff flows using internal tools.

Sports Analyst at Stathletes

April 30, 2023 - July 16, 2025

Delivered actionable performance insights using data modeling on player KPIs. Flagged patterns to reduce injury risk and increase team efficiency.

Customer Service Advocate at Ascensos Contact Centres Romania

January 1, 2022 - Present

Provided IT and SaaS support for 50+ daily customer issues across platforms. Configured Zendesk macros and workflows to reduce ticket resolution time by 15%. Troubleshot billing, login, and API-related issues across SaaS products. Wrote and maintained Knowledge Base articles to improve self-service support. Collaborated with IT teams to identify bugs, escalate, and propose fixes.