I design impactful visual assets for retail, e-commerce, and educational platforms. Adaptable, detail-oriented, and committed to delivering excellent service.

Lucía

I design impactful visual assets for retail, e-commerce, and educational platforms. Adaptable, detail-oriented, and committed to delivering excellent service.

Available to hire

I design impactful visual assets for retail, e-commerce, and educational platforms.

Adaptable, detail-oriented, and committed to delivering excellent service.

Experience Level

Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Advanced
Portuguese
Advanced
Spanish; Castilian
Fluent

Work Experience

Customer Support Representative at DROnline
January 1, 2024 - Present
Manage daily communications between patients and doctors to ensure accurate scheduling and seamless appointments. Address inquiries promptly with clarity, empathy, and a professional tone. Coordinate information flow to support smooth healthcare services.
Online Learning Assistant at Universidad Peruana de Ciencias Aplicadas (UPC)
July 31, 2024 - July 16, 2025
Guide students in the course 'Introduction to Digital Media.' Provide feedback, clarify doubts, and suggest improvements. Coordinate with professors to send reminders and ensure timely task completion.
Web Designer / Editor at Cassinelli
April 30, 2023 - July 16, 2025
Designed e-commerce assets such as banners, landing pages, and email campaigns. Pioneered visual identity for the online store. Developed marketing materials for national campaigns and internal communications.
Art Director / Junior Graphic Editor at Bipolar
May 31, 2020 - July 16, 2025
Directed visual content production including photo and video shoots for social media and campaigns. Enhanced workflows for editing product visuals and motion assets like GIFs, stickers, and promos. Conceptualized and implemented art direction for digital and in-store marketing.
Customer Support Representative at Dronline
January 1, 2024 - Present
Manage daily communications between patients and doctors to ensure accurate scheduling and seamless appointments. Address inquiries promptly with clarity, empathy, and a professional tone. Coordinate information flow to support smooth healthcare services.
Online Learning Assistant at Universidad Peruana de Ciencias Aplicadas (UPC)
July 31, 2024 - July 16, 2025
Guided students in Introduction to Digital Media by providing feedback, clarifying doubts, and suggesting improvements. Coordinated with professors to send reminders and ensure timely task completion.
Web Designer / Editor at Cassinelli
April 30, 2023 - July 16, 2025
Designed e-commerce assets including banners, landing pages, and email campaigns. Pioneered the visual identity for the online store. Developed marketing materials for national campaigns and internal communications.
Art Director / Junior Graphic Editor at Bipolar
May 31, 2020 - July 16, 2025
Directed visual content production including photo and video shoots for social media and campaigns. Enhanced workflows for editing product visuals and motion assets like GIFs and promos. Conceptualized and implemented art direction for digital and in-store marketing.
Online Learning Assistant at Universidad Peruana de Ciencias Aplicadas (UPC)
July 1, 2024 - September 17, 2025
Guided students in Introduction to Digital Media, provided feedback, clarified doubts, and suggested improvements. Coordinated with professors to send reminders and ensure timely completion of assignments.
Web Designer / Editor at Cassinelli
April 1, 2023 - September 17, 2025
Designed e-commerce assets: banners, landing pages, and email campaigns. Pioneered visual identity for the online store. Developed marketing materials for national campaigns and internal communications.
Art Director / Junior Graphic Editor at Bipolar
May 1, 2020 - September 17, 2025
Directed visual content production—including photo/video shoots—for social media and campaigns. Enhanced workflows for editing product visuals and motion assets (GIFs, stickers, promos). Conceptualized and implemented art direction for digital and in-store marketing.
Customer Support Representative at Dronline, Portugal (Remote)
January 1, 2024 - Present
Manage daily communications between patients and doctors to ensure accurate scheduling and seamless appointments. Address inquiries promptly with clarity, empathy, and a professional tone. Coordinate information flow to support smooth health care services.
Online Learning Assistant at Universidad Peruana de Ciencias Aplicadas (UPC), Peru (Remote)
July 1, 2024 - September 17, 2025
Guided students in 'Introduction to Digital Media.' Provided feedback, clarified doubts, and suggested improvements. Coordinated with professors to send reminders and ensure timely task completion.
Web Designer / Editor at Cassinelli, Peru (Remote)
April 1, 2023 - September 17, 2025
Designed e-commerce assets: banners, landing pages, and email campaigns. Pioneered visual identity for the online store. Developed marketing materials for national campaigns and internal communications.
Art Director / Junior Graphic Editor at Bipolar, Peru
May 31, 2020 - September 17, 2025
Directed visual content production — including photo/video shoots — for social media and campaigns. Enhanced workflow for editing product visuals and motion assets (GIFs, stickers, promos).
Customer Support Representative at Dronline
January 1, 2024 - Present
Managed daily communications between patients and doctors to ensure accurate scheduling and seamless appointments. Address inquiries promptly with clarity, empathy, and a professional tone. Coordinate information flow to support health care services.
Online Learning Assistant at Universidad Peruana de Ciencias Aplicadas (UPC)
July 1, 2024 - September 17, 2025
Guided students in ‘Introduction to Digital Media.’ Provided feedback, clarified doubts, and suggested improvements. Coordinated with professors to send reminders and ensure timely task completion.
Web Designer / Editor at Cassinelli
April 1, 2023 - September 17, 2025
Designed e-commerce assets: banners, landing pages, and email campaigns. Pioneered visual identity for the online store. Developed marketing materials for national campaigns and internal communications.
Art Director / Junior Graphic Editor at Bipolar
May 1, 2020 - September 17, 2025
Directed visual content production—including photo/video shoots—for social media and campaigns. Enhanced workflow for editing production visuals and motion assets (GIFs, stickers, promos). Conceptualized and implemented art direction for digital and in-store marketing.

Education

BA at Universidad Peruana de Ciencias Aplicadas
January 1, 2013 - December 31, 2018
Exchange at Universidad del Valle de Mexico
January 1, 2016 - December 31, 2016
Class of Graphic Design at CEI Escuela de Diseño y Marketing
January 1, 2021 - December 31, 2022
BA at Universidad Peruana de Ciencias Aplicadas
January 1, 2013 - December 31, 2018
Exchange at Universidad del Valle de Mexico
January 1, 2016 - December 31, 2016
Graphic Design (Class) at España
January 1, 2021 - December 31, 2022
Audio Visual Communication & Interactive Media at Universidad Peruana de Ciencias Aplicadas (UPC), Peru
January 1, 2013 - December 31, 2018
Student Exchange in Communication Sciences at Universidad De Valle de Mexico
January 1, 2016 - December 31, 2016
Audiovisual Communication & Interactive Media at Universidad Peruana de Ciencias Aplicadas (UPC)
January 1, 2013 - January 1, 2018
Graphic Design at España
January 1, 2021 - December 31, 2022
Bachelor of Arts in Audio Visual Communication & Interactive Media at Universidad Peruana de Ciencias Aplicadas (UPC)
January 1, 2013 - January 1, 2018
Certificate in Graphic Design at España (Class of Graphic Design, España)
January 1, 2021 - January 1, 2022

Qualifications

Class of Graphic Design
January 1, 2021 - December 31, 2022
Santander Scholarship
January 11, 2030 - September 17, 2025
Santander Scholarship
January 11, 2030 - September 17, 2025
Graphic Design (España) — 2021–2022
January 1, 2021 - December 31, 2022
Audio Visual Communication & Interactive Media
January 1, 2013 - December 31, 2018
Student Exchange in Communication Sciences
January 1, 2016 - December 31, 2016
Santander Scholarship
January 11, 2030 - September 17, 2025
Santander Scholarship
January 11, 2030 - September 17, 2025
Santander Scholarship
January 11, 2030 - September 17, 2025
CEI Escuela Diseño y Marketing
January 11, 2030 - September 17, 2025

Industry Experience

Retail, Education, Healthcare, Media & Entertainment, Professional Services, Software & Internet