Hi, I'm Pratik. I am a Professional editor, voiceover artist and a content creator. I am yet to update my bio and some details. Thank You…

Pratik Chakraborty

Hi, I'm Pratik. I am a Professional editor, voiceover artist and a content creator. I am yet to update my bio and some details. Thank You…

Available to hire

Hi, I’m Pratik. I am a Professional editor, voiceover artist and a content creator. I am yet to update my bio and some details. Thank You

Skills

Experience Level

Language

English
Advanced
Hindi
Advanced
Bengali
Advanced
Kannada
Beginner
Tamil
Beginner

Work Experience

Digital Marketing Strategist at Freelancer / Small Business Clients
January 1, 2020 - Present
Since January 2020, I have been working as a digital marketing strategist, creating and managing Facebook ad campaigns, video creation & editing, SEO-focused strategies, and copywriting for brands and personal brands. I handle client communication, onboarding, and campaign design to meet their business goals, delivering results for clients both nationally and internationally.
Customer and Seller Support at Amazon India
December 31, 2019 - July 16, 2025
From October 2016 to December 2019, I assisted sellers and customers by onboarding sellers, resolving queries on calls (inbound and outbound), and expanding the seller base. I also trained a team of 15 new joiners and helped with on-the-job live training.
Customer Support and Insurance Claims Analyst at WNS Global Services
April 30, 2015 - July 16, 2025
Worked from December 2013 to April 2015 as a claims associate handling UK car insurance claims for Aviva UK. Responsibilities included interacting with accident victims, investigating claim legitimacy, deciding genuine vs. false claims, and closing cases via payments or proof of fraud. Managed inbound and outbound UK client calls for case updates and investigations.
Customer Service Associate at Firstsource Solutions Pvt Ltd
August 31, 2013 - July 16, 2025
From July 2012 to August 2013, I worked in a UK-based call center handling over 60 customer calls daily. This first job helped me develop strong communication and customer handling skills.

Education

B.Tech at SRM University, Chennai
January 1, 2012 - December 31, 2012
ISC at Good Shepherd International School, Ooty
January 1, 2008 - December 31, 2008
ICSE at Good Shepherd International School, Ooty
January 1, 2006 - December 31, 2006

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Professional Services, Software & Internet, Media & Entertainment, Travel & Hospitality

Skills

Experience Level