Available to hire
I’m Shivani — a naturally warm, organized, and hardworking person who loves connecting with people, helping customers, and keeping things running smoothly behind the scenes. Whether it’s greeting someone at the door, handling sales, supporting the team, or staying focused during busy hours — I bring calm energy, dedication, and pride in what I do. People often describe me as someone who’s easy to work with, quick to learn, and genuinely lovely with customers. I believe in doing things the right way — with consistency, kindness, and a smile.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Work Experience
Administrative Assistant at Tech Mahindra, Gujarat, India
January 1, 2023 - July 16, 2025Served as the primary point of contact for internal and external communication, responding promptly and effectively to inquiries. Acted as the liaison between internal departments and external stakeholders. Collaborated with various departments to support daily operations and workflow. Organized travel arrangements including booking transportation and accommodations. Supported project tracking, team coordination, and data entry tasks. Monitored office supplies and placed orders as necessary.
Freelancer at VK Institute of IT & Management
January 1, 2023 - July 16, 2025Developed and designed high-quality visual content using Canva, ensuring brand consistency across all social media platforms. Produced and edited engaging video content tailored to clients’ marketing strategies, enhancing brand visibility and audience engagement. Delivered exceptional customer service by managing client inquiries, resolving issues promptly, and fostering positive customer relationships through social media channels. Formulated and implemented social media strategies, analyzing performance metrics to drive growth, engagement, and overall brand awareness.
Education
B. Com at Sabarmati University, Gujarat, India
January 1, 2020 - June 30, 2023Qualifications
Computer Master
January 11, 2030 - July 16, 2025Customer Services & Support
January 11, 2030 - July 16, 2025Digital Marketing
January 11, 2030 - July 16, 2025Communication Tools
January 11, 2030 - July 16, 2025Graphic Design
January 11, 2030 - July 16, 2025Video editing
January 11, 2030 - July 16, 2025Smart Serve
January 11, 2030 - July 16, 2025WHMIS
January 11, 2030 - July 16, 2025WHMIS Certification
January 11, 2030 - August 4, 2025Industry Experience
Financial Services, Professional Services, Travel & Hospitality, Retail, Consumer Goods
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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