Available to hire
Hi, I’m Delyan Mihaylov, a passionate marketing specialist and social media manager based in Sofia, Bulgaria. I love creating engaging digital content and managing social media platforms to help brands connect with audiences effectively. With experience spanning content creation, customer service, and project management, I thrive on dynamic roles where I can combine creativity with strategy.
I enjoy collaborating with different teams and working on campaigns that make a difference. From planning and executing digital marketing strategies to tailoring creative content for diverse audiences, I am always eager to learn and grow while delivering the best results for the brands I represent.
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
French
Intermediate
Spanish; Castilian
Intermediate
Bulgarian
Fluent
Work Experience
Marketing Specialist and Social Media at Britanica LTD
January 1, 2024 - PresentAs a Content Creator and Social Media Manager, responsible for planning, creating, and managing content across Instagram, Facebook, YouTube, LinkedIn. Collaborated with various branches to maintain consistent brand messaging. Managed customer service, project management, and digital marketing strategy including online advertising campaigns on Google, Facebook, Instagram, and LinkedIn. Led marketing projects and initiatives such as "Plant 1000 Lavenders for Earth Hour" campaign and "Saving the Bees" theme. Planned and maintained content calendar, analyzed campaign performance data to optimize engagement and reach.
PR, Media and Content Creation Intern at Newsmast
May 31, 2023 - July 16, 2025Assisted with PR, media outreach, and content creation while gaining industry experience in a media company setting.
Customer Service at Foris Europe EOOD
September 30, 2021 - July 16, 2025Provided customer support within the telecommunications sector, handling client inquiries and improving customer satisfaction.
Media Intern at bTV Media Group
November 30, 2021 - July 16, 2025Supported media production processes in a large media organization, gaining exposure to broadcasting operations.
Phone Operator/ Sales Agent / Retention Agent at Es Bright Consultants
October 31, 2019 - July 16, 2025Responsible for sales, phone operations, and client retention, earning a promotion to Retention Agent after four months due to performance.
Student Ambassador at University of Winchester
May 31, 2020 - July 16, 2025Represented the university, assisting students and promoting university programs.
PR/ Face to face sales at Ibiza Ticket Club
July 31, 2018 - July 16, 2025Engaged in PR and direct sales activities, achieving sales targets in a marketing/advertising environment.
Phone Operator/ Sales Agent at Silent BG
February 28, 2018 - July 16, 2025Handled phone sales duties; was the best selling agent for 5 out of 7 months.
Marketing Specialist and Social Media at Britanica LTD
January 1, 2024 - PresentAs a Content Creator and Social Media Manager for Digital Marketing at BRITANICA, I plan, create, and manage content across multiple social media platforms including Instagram, Facebook, YouTube, and LinkedIn. I collaborate with various branches and departments to ensure brand consistency. My role involves customer service, project management, and digital marketing strategy, including content creation, editing using Adobe tools, developing targeted campaigns, managing budgets, optimizing SEO, leading marketing projects, and reporting on campaign success.
PR, Media and Content Creation Intern at Newsmast
May 31, 2023 - July 16, 2025Supported media and PR activities with content creation tasks during this internship period in London, gaining hands-on experience in media business operations.
Customer Service at Foris Europe EOOD
September 30, 2021 - July 16, 2025Provided customer service and support in the telecommunications sector, handling interactions both online and offline.
Media Intern at bTV Media Group
November 30, 2021 - July 16, 2025Assisted in media production and content creation activities at one of Bulgaria's largest media companies.
Phone Operator / Sales Agent / Retention Agent at Es Bright Consultants
October 31, 2019 - July 16, 2025Handled telecommunications customer calls, sales, and retention duties, promoted to retention agent after four months due to strong performance.
Student Ambassador at University of Winchester
May 31, 2020 - July 16, 2025Represented the university, engaging with prospective students and contributing to school promotion activities.
PR / Face to face sales at Ibiza Ticket Club
July 31, 2018 - July 16, 2025Worked in PR and direct sales roles, implementing marketing strategies and engaging customers.
Phone Operator / Sales Agent at Silent BG
February 28, 2018 - July 16, 2025Achieved best selling agent status for 5 out of 7 months during work in a services company.
Education
Master's degree at University of York
September 1, 2021 - January 31, 2023Bachelor's degree at University of Winchester
September 1, 2017 - May 31, 2020Bachelor's degree at Universidad Complutense de Madrid
September 1, 2016 - May 31, 2017Secondary school at French Language High School "Alphonse De Lamartine"
September 1, 2011 - May 31, 2016Master's degree at University of York
September 1, 2021 - January 31, 2023Bachelor's degree at University of Winchester
September 1, 2017 - May 31, 2020Bachelor's degree at Universidad Complutense de Madrid
September 1, 2016 - May 31, 2017Secondary school at French Language High School "Alphonse De Lamartine"
September 1, 2011 - May 31, 2016Qualifications
English C1
January 11, 2030 - July 16, 2025Course in photography and editing
January 11, 2030 - July 16, 2025Selling training
January 11, 2030 - July 16, 2025Customer service training course level 2 with Blue Apple UK
January 11, 2030 - July 16, 2025English C1
January 11, 2030 - July 16, 2025Course in photography and editing
January 11, 2030 - July 16, 2025Selling training
January 11, 2030 - July 16, 2025Customer service training course level 2 with Blue Apple UK
January 11, 2030 - July 16, 2025Industry Experience
Media & Entertainment, Telecommunications, Education, Other
Skills
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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