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I am a creative and detail-oriented Graphic Designer with 5 years of experience delivering visually compelling designs across digital, print, and branding platforms. I combine this with 15 years of expertise as a Customer Support Officer, bringing exceptional communication, client-handling, and problem-solving skills to every project. Leveraging my solid background in customer service, I ensure that my designs not only meet creative standards but also align with client expectations and business goals. I am skilled in Adobe Creative Suite, Figma, Canva, and UI/UX design, with a strong eye for layout, typography, and brand identity. I thrive in fast-paced environments, working collaboratively to balance creativity with customer-focused strategies, delivering designs that engage, inspire, and drive results.…I am a creative and detail-oriented Graphic Designer with 5 years of experience delivering visually compelling designs across digital, print, and branding platforms. I combine this with 15 years of expertise as a Customer Support Officer, bringing exceptional communication, client-handling, and problem-solving skills to every project. Leveraging my solid background in customer service, I ensure that my designs not only meet creative standards but also align with client expectations and business goals. I am skilled in Adobe Creative Suite, Figma, Canva, and UI/UX design, with a strong eye for layout, typography, and brand identity. I thrive in fast-paced environments, working collaboratively to balance creativity with customer-focused strategies, delivering designs that engage, inspire, and drive results.

Muhammad Azeem Mughal

Graphic Designer, UI Designer, Motion Graphic Designer

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I am a creative and detail-oriented Graphic Designer with 5 years of experience delivering visually compelling designs across digital, print, and branding platforms. I combine this with 15 years of expertise as a Customer Support Officer, bringing exceptional communication, client-handling, and problem-solving skills to every project. Leveraging my solid background in customer service, I ensure that my designs not only meet creative standards but also align with client expectations and business goals. I am skilled in Adobe Creative Suite, Figma, Canva, and UI/UX design, with a strong eye for layout, typography, and brand identity. I thrive in fast-paced environments, working collaboratively to balance creativity with customer-focused strategies, delivering designs that engage, inspire, and drive results.…I am a creative and detail-oriented Graphic Designer with 5 years of experience delivering visually compelling designs across digital, print, and branding platforms. I combine this with 15 years of expertise as a Customer Support Officer, bringing exceptional communication, client-handling, and problem-solving skills to every project. Leveraging my solid background in customer service, I ensure that my designs not only meet creative standards but also align with client expectations and business goals. I am skilled in Adobe Creative Suite, Figma, Canva, and UI/UX design, with a strong eye for layout, typography, and brand identity. I thrive in fast-paced environments, working collaboratively to balance creativity with customer-focused strategies, delivering designs that engage, inspire, and drive results.

Available to hire

I am a creative and detail-oriented Graphic Designer with 5 years of experience delivering visually compelling designs across digital, print, and branding platforms. I combine this with 15 years of expertise as a Customer Support Officer, bringing exceptional communication, client-handling, and problem-solving skills to every project. Leveraging my solid background in customer service, I ensure that my designs not only meet creative standards but also align with client expectations and business goals.

I am skilled in Adobe Creative Suite, Figma, Canva, and UI/UX design, with a strong eye for layout, typography, and brand identity. I thrive in fast-paced environments, working collaboratively to balance creativity with customer-focused strategies, delivering designs that engage, inspire, and drive results.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Urdu

Fluent

Panjabi, Punjabi

Fluent

Work Experience

Technician (Optical Fiber & Networking) at PTCL & Maqsood & Sons Trading

June 30, 2019 - August 26, 2025

Installed and configured CCTV surveillance systems, walk-through gates, and office automation. Performed structured cabling, RJ-45 connector crimping, and network device setup. Provided technical support, troubleshooting, and maintenance for hardware and network connectivity. Ensured system testing, documentation, and reliable installation.

Freelance Graphic Designer at Self Employed (Online, Upwork Projects)

December 31, 2018 - August 26, 2025

Delivered more than 20 projects globally across industries including branding, packaging, and digital ads. Created user-friendly UI mockups and wireframes for startups and small businesses. Built strong relationships through creative and on-time delivery ensuring 100% client satisfaction.

Graphic Designer at High on Tech – Islamabad

December 31, 2018 - August 26, 2025

Designed marketing campaigns, social media posts, and website graphics which increased audience engagement by 80%. Collaborated with marketing and product teams to create brand-consistent visuals across digital and print platforms. Developed logos, brand guidelines, pitch decks, mobile-first digital ads, UI app designs, responsive web layouts, brochures, catalogs, and book covers. Delivered tailored creative solutions working closely with clients.

Internee Engineer (IoT & R&D) at Jolta Technology – Islamabad

July 31, 2017 - August 26, 2025

Assisted with troubleshooting and repair of electronic circuits and equipment to minimize downtime. Supported maintenance activities and collaborated on IoT projects including sensor integration and prototyping. Conducted diagnostics and fault analysis, aided in PCB design and testing, prepared technical documentation, and researched emerging technologies. Provided calibration, quality checks, and hardware performance testing support.

Internee Engineer (Broadcast Operations) at PTV News – Islamabad

December 31, 2013 - August 26, 2025

Assisted in operating satellite communication systems for transmissions. Supported audio-video mixing, editing, and synchronization. Managed studio equipment and helped set up uplink/downlink transmissions. Gained experience in signal flow management, troubleshooting, quality assurance, and coordinated with teams to ensure smooth broadcast operations.

Customer Support Officer / Virtual Assistant at FCSC Rawalpindi

October 1, 2009 - Present

Managing inbound calls, emails, and chat communications using CRM tools with a focus on multi-channel support including phone, chat, email, and social media. Handling complaints and conflict resolution to enhance service quality and customer retention. Mentoring and training team members while optimizing processes and workflows. Organizing schedules, maintaining databases, coordinating meetings, preparing reports and proposals, processing refunds, and supporting management with administrative and operational tasks.