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Hi! I'm Krishna Prasad S, a passionate Content Writer with over 1.4 years of hands-on experience in curating, authoring, and publishing engaging and impactful content. I love crafting narratives that enhance brand visibility and foster audience engagement. With an overall professional experience of 2.5 years, I bring a well-rounded perspective to content strategy and execution. Currently, I work as a Content Writer at Sutherland Global Services, where I moderate and publish content, create self-service articles, and streamline content management processes. I also have experience as a Digital Marketing Executive, handling SEO, PPC, social media campaigns, and video editing to optimize brand presence and audience reach.…Hi! I'm Krishna Prasad S, a passionate Content Writer with over 1.4 years of hands-on experience in curating, authoring, and publishing engaging and impactful content. I love crafting narratives that enhance brand visibility and foster audience engagement. With an overall professional experience of 2.5 years, I bring a well-rounded perspective to content strategy and execution. Currently, I work as a Content Writer at Sutherland Global Services, where I moderate and publish content, create self-service articles, and streamline content management processes. I also have experience as a Digital Marketing Executive, handling SEO, PPC, social media campaigns, and video editing to optimize brand presence and audience reach.

Krishna Prasad S

Digital Marketer, Video Editor, Social Media Manager

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Hi! I'm Krishna Prasad S, a passionate Content Writer with over 1.4 years of hands-on experience in curating, authoring, and publishing engaging and impactful content. I love crafting narratives that enhance brand visibility and foster audience engagement. With an overall professional experience of 2.5 years, I bring a well-rounded perspective to content strategy and execution. Currently, I work as a Content Writer at Sutherland Global Services, where I moderate and publish content, create self-service articles, and streamline content management processes. I also have experience as a Digital Marketing Executive, handling SEO, PPC, social media campaigns, and video editing to optimize brand presence and audience reach.…Hi! I'm Krishna Prasad S, a passionate Content Writer with over 1.4 years of hands-on experience in curating, authoring, and publishing engaging and impactful content. I love crafting narratives that enhance brand visibility and foster audience engagement. With an overall professional experience of 2.5 years, I bring a well-rounded perspective to content strategy and execution. Currently, I work as a Content Writer at Sutherland Global Services, where I moderate and publish content, create self-service articles, and streamline content management processes. I also have experience as a Digital Marketing Executive, handling SEO, PPC, social media campaigns, and video editing to optimize brand presence and audience reach.

Available to hire

Hi! I’m Krishna Prasad S, a passionate Content Writer with over 1.4 years of hands-on experience in curating, authoring, and publishing engaging and impactful content. I love crafting narratives that enhance brand visibility and foster audience engagement. With an overall professional experience of 2.5 years, I bring a well-rounded perspective to content strategy and execution.

Currently, I work as a Content Writer at Sutherland Global Services, where I moderate and publish content, create self-service articles, and streamline content management processes. I also have experience as a Digital Marketing Executive, handling SEO, PPC, social media campaigns, and video editing to optimize brand presence and audience reach.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Tamil

Advanced

Kannada

Intermediate

Work Experience

Content Writer at Sutherland Global Services

March 1, 2024 - Present

Moderate and publish content generated by Large Language Models (LLMs) and authoring tools. Utilize tools like macro sheets, XML editors, and Ajuda for efficient content management and publishing. Create self-service and assisted service troubleshooting articles for the operations team by reauthoring content for products. Leverage open source, existing documentation, manufacturer content, and client systems to create product-related documents and reauthor articles. Read through exhaustive open sources and documents to restructure information and create simple, step-based, and easy-to-follow articles. Comprehend and write self-service articles aligned with the client's tone of voice (instructional or conversational). Reauthor content to align with DITA SOP and troubleshooting formats. Reauthor and format content for DITA using an editor or other tools. Streamline processes and build flowcharts where applicable. Publish content to KM (internal or third party).

Content Writer at Sutherland Global Services

March 1, 2024 - Present

Moderated and published content generated by Large Language Models (LLMs) and authoring tools. Utilized tools such as macro sheets, XML editors, and Ajuda for efficient content management and publishing. Created self-service and assisted service troubleshooting articles for the operations team by reauthoring content for products. Leveraged open source, existing documentation, manufacturer content, and client systems to create product-related documents and reauthor articles. Restructured information into simple, step-based, and easy-to-follow articles aligned with the client's tone of voice. Reauthored content to align with DITA SOP and troubleshooting formats and formatted content for DITA using editors and other tools. Streamlined processes and built flowcharts where applicable. Published content to knowledge management systems.

Digital Marketing Executive at Statfree Private Limited

January 31, 2024 - July 17, 2025

Create, curate, and manage social media content and community interactions across various platforms. Plan, implement, and optimize multi-channel digital marketing campaigns (SEO, PPC, social media, email, content marketing, etc.). Implement SEO strategies to improve website visibility, organic traffic, and keyword rankings. Create and execute social media strategies to enhance brand presence, engagement, and community building across various platforms. Communicate effectively with internal teams, agencies, and vendors to ensure cohesive execution of strategies. Generate regular reports and provide actionable insights to optimize digital marketing strategies. Edit and assemble raw footage into compelling videos that maintain brand standards and resonate with the target audience.

Digital Marketing Executive at Statfree Private Limited

January 31, 2024 - July 17, 2025

Created, curated, and managed social media content and community interactions across various platforms. Planned, implemented, and optimized multi-channel digital marketing campaigns including SEO, PPC, social media, email, and content marketing. Implemented SEO strategies to improve website visibility, organic traffic, and keyword rankings. Executed social media strategies to enhance brand presence, engagement, and community building. Communicated effectively with internal teams, agencies, and vendors to ensure cohesive execution of strategies. Edited and assembled raw footage into compelling videos that maintained brand standards and resonated with target audiences. Generated regular reports and provided actionable insights to optimize digital marketing strategies.

Customer Support Associate at Sutherland Global Services

May 31, 2023 - July 17, 2025

Address customer inquiries, troubleshoot issues, and provide technical support related to satellite services via chat. Investigate and resolve technical problems, service interruptions, or connectivity issues reported by customers in a timely manner. Maintain comprehensive knowledge of satellite products, service plans, and technical specifications to effectively assist customers and provide accurate information. Document customer interactions, issues, and resolutions accurately in the support database or CRM system. Ensure a high level of customer satisfaction by addressing concerns professionally, empathetically, and in a timely manner.

Customer Support Associate at Sutherland Global Services

May 31, 2023 - July 17, 2025

Addressed customer inquiries, troubleshot issues, and provided technical support related to satellite services via chat. Investigated and resolved technical problems, service interruptions, or connectivity issues reported by customers in a timely manner. Maintained comprehensive knowledge of satellite products, service plans, and technical specifications to effectively assist customers and provide accurate information. Documented customer interactions, issues, and resolutions accurately in the support database or CRM system and ensured a high level of customer satisfaction by addressing concerns professionally and empathetically.