I am a recent graduate with a Bachelor's degree in Business from the Atlantic Technological University in Galway, Ireland. I have experience in customer service, administration, and accounting. I am passionate about marketing, content creation, graphic design, and writing. I am an ambitious, organized, and creative person, ready for new challenges and professional development.

Oliwia Gwóźdź

I am a recent graduate with a Bachelor's degree in Business from the Atlantic Technological University in Galway, Ireland. I have experience in customer service, administration, and accounting. I am passionate about marketing, content creation, graphic design, and writing. I am an ambitious, organized, and creative person, ready for new challenges and professional development.

Available to hire

I am a recent graduate with a Bachelor’s degree in Business from the Atlantic Technological University in Galway, Ireland. I have experience in customer service, administration, and accounting. I am passionate about marketing, content creation, graphic design, and writing. I am an ambitious, organized, and creative person, ready for new challenges and professional development.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent
Spanish; Castilian
Intermediate
Polish
Fluent

Work Experience

Customer Service Worker at Circle K, Galway, Ireland
September 30, 2021 - July 17, 2025
Responsibilities included cross-selling and upselling, cash register operation, replenishing goods, price changes, ensuring planogram compliance, and supporting a team of six travel agents. Managed client accounts using Dolphin system, responded to inquiries by phone and email, processed payments, issued receipts, and tracked receivables.
Administrator (Internship) at Fahy Travel, Galway, Ireland
August 31, 2024 - July 17, 2025
Supported a team of six travel agents, managed client accounts in Dolphin system, handled telephone and email inquiries, processed payments, issued receipts, tracked receivables, and assisted in booking and administrative tasks.
Administrator / Accountant (Internship) at Wild Atlantic Campers, Carnmore, Ireland
September 30, 2022 - July 17, 2025
Handled passenger check-ins, boarding pass printing, documentation management, payment processing, invoice preparation for VAT refunds using Excel, and transferring rented vehicles to clients.
Customer Service Worker / Cook at Apache Pizza, Oranmore, Ireland
May 31, 2022 - July 17, 2025
Handled telephone customer service and complaints, prepared and packaged orders, conducted HACCP controls to ensure food safety.
Customer Service Representative at Circle K, Galway, Ireland
September 30, 2021 - July 30, 2025
Up selling and cross selling, cash register operation, replenishing goods, prices checking, planogram implementation, training new staff members.
Administrator (Placement) at Fahy Travel, Galway, Ireland
August 31, 2024 - July 30, 2025
Supporting a team of 6 travel agents, managing client accounts using Dolphin Dynamics, answering queries via phone and email, processing payments, issuing receipts and tracking receivables, selling travel insurance policies, checking in passengers and printing travel documents, preparation of invoices for VAT refunds using Excel.
Administrator/Accountant (Placement) at Wild Atlantic Campers, Carnmore, Ireland
September 30, 2022 - July 30, 2025
Document management and payment processing, vehicle handovers.
Customer Service Representative/Cook at Apache Pizza, Oranmore, Ireland
May 31, 2022 - July 30, 2025
Telephone based customer service including complaint handling, preparing and packaging orders, conducting HACCP inspections.
Waitress at Brazco Coffee Academy, Oranmore Ireland
May 31, 2022 - July 30, 2025
Taking orders and serving food and beverages, monitoring guests’ needs, cleaning and replenishing supplies.

Education

Bachelor's Degree at Atlantic Technological University, Ireland
January 1, 2020 - December 31, 2024
Graphic Design at Galway Community College, Ireland
January 1, 2019 - December 31, 2020
Bachelor of Business at Atlantic Technological University, Ireland
January 1, 2020 - December 31, 2024
Graphic Design at Galway Community College, Ireland
January 1, 2019 - December 31, 2020

Qualifications

EFQ Level 5 Graphic Design
January 1, 2019 - December 31, 2020
EFQ Level 5 Graphic Design
January 1, 2019 - December 31, 2020

Industry Experience

Travel & Hospitality, Retail, Professional Services, Media & Entertainment, Software & Internet