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Hi, I'm James Wyse, a UX Designer with five years of experience crafting user-centered designs and improving customer experiences for both B2C and B2B applications. I enjoy researching user needs and delivering innovative, effective digital products that truly make a difference. I’ve had the opportunity to work with a variety of clients, from government bodies to financial institutions and commercial aviation, constantly honing my skills in design thinking, service design, and product architecture. I’m passionate about using my skills to create seamless, engaging experiences that put users first.…Hi, I'm James Wyse, a UX Designer with five years of experience crafting user-centered designs and improving customer experiences for both B2C and B2B applications. I enjoy researching user needs and delivering innovative, effective digital products that truly make a difference. I’ve had the opportunity to work with a variety of clients, from government bodies to financial institutions and commercial aviation, constantly honing my skills in design thinking, service design, and product architecture. I’m passionate about using my skills to create seamless, engaging experiences that put users first.

James Wyse

UX Designer, Product Designer, UI Designer, +1

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Hi, I'm James Wyse, a UX Designer with five years of experience crafting user-centered designs and improving customer experiences for both B2C and B2B applications. I enjoy researching user needs and delivering innovative, effective digital products that truly make a difference. I’ve had the opportunity to work with a variety of clients, from government bodies to financial institutions and commercial aviation, constantly honing my skills in design thinking, service design, and product architecture. I’m passionate about using my skills to create seamless, engaging experiences that put users first.…Hi, I'm James Wyse, a UX Designer with five years of experience crafting user-centered designs and improving customer experiences for both B2C and B2B applications. I enjoy researching user needs and delivering innovative, effective digital products that truly make a difference. I’ve had the opportunity to work with a variety of clients, from government bodies to financial institutions and commercial aviation, constantly honing my skills in design thinking, service design, and product architecture. I’m passionate about using my skills to create seamless, engaging experiences that put users first.

Available to hire

Hi, I’m James Wyse, a UX Designer with five years of experience crafting user-centered designs and improving customer experiences for both B2C and B2B applications. I enjoy researching user needs and delivering innovative, effective digital products that truly make a difference.

I’ve had the opportunity to work with a variety of clients, from government bodies to financial institutions and commercial aviation, constantly honing my skills in design thinking, service design, and product architecture. I’m passionate about using my skills to create seamless, engaging experiences that put users first.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Work Experience

UX & CX Designer at AND Digital

January 1, 2022 - Present

Designed and delivered software products and online services using consultancy, research, service design, and digital methodologies. Worked on customer experience projects in commercial aviation, customer journey mapping and process design for a tier 1 financial institution, and public sector services including a large-scale 'Find and Apply to a grant' Cabinet Office service. Provided consultancy, research, strategy, and product development across B2C e-commerce and B2B SaaS. Delivered and consulted on design systems and processes across multiple clients and industries.

UX Designer at Edinburgh College

December 31, 2020 - July 17, 2025

Designed and delivered student support and onboarding processes. Conducted research on the user onboarding journey to identify key pain points and opportunities. Collaborated with stakeholders and support teams. Led delivery of software product design.