I am devoted to merging the precision of technical writing with the finesse of user experience design. Over the last two decades in the IT and public policy sectors, I have honed my writing skills to deliver clear, concise, accessible content to a variety of audiences. My approach to technical documentation has been transformative. My natural curiosity helps me work with cross-functional teams to gather knowledge that enables me to translate complex technical concepts into user-friendly support documentation. By developing a robust style guide and mentoring fellow writers, I have also significantly improved content quality and streamlined processes. Recently certified in UX Writing, I'm dedicated to enhancing users' experiences by providing the humble text and graphics that give them knowledge on the fly when they need it most.

Christi Brooks

I am devoted to merging the precision of technical writing with the finesse of user experience design. Over the last two decades in the IT and public policy sectors, I have honed my writing skills to deliver clear, concise, accessible content to a variety of audiences. My approach to technical documentation has been transformative. My natural curiosity helps me work with cross-functional teams to gather knowledge that enables me to translate complex technical concepts into user-friendly support documentation. By developing a robust style guide and mentoring fellow writers, I have also significantly improved content quality and streamlined processes. Recently certified in UX Writing, I'm dedicated to enhancing users' experiences by providing the humble text and graphics that give them knowledge on the fly when they need it most.

Available to hire

I am devoted to merging the precision of technical writing with the finesse of user experience design. Over the last two decades in the IT and public policy sectors, I have honed my writing skills to deliver clear, concise, accessible content to a variety of audiences. My approach to technical documentation has been transformative.

My natural curiosity helps me work with cross-functional teams to gather knowledge that enables me to translate complex technical concepts into user-friendly support documentation. By developing a robust style guide and mentoring fellow writers, I have also significantly improved content quality and streamlined processes. Recently certified in UX Writing, I’m dedicated to enhancing users’ experiences by providing the humble text and graphics that give them knowledge on the fly when they need it most.

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Language

English
Fluent
Czech
Intermediate

Work Experience

Freelance Technical Writer at Life Sciences & Biotech
March 1, 2019 - Present
Produce technical documentation for clients including Thermo Fisher Scientific and Novartis. Develop and update technical documentation for hardware, software, and shared service center processes. Cooperate with product and development teams to ensure that documentation is comprehensive, accurate, and meets customer requirements. Collaborate with other technical communicators to help improve workflows, standardize style guides, and curate technical writing knowledge base.
Technical Writer at Konica Minolta
July 31, 2024 - July 17, 2025
Built user documentation sets for new products and managed all documentation for the product line. Consulted with UX designers on linguistic elements to improve user experience. Mentored other technical writers, improved internal documentation processes, migrated content to new platforms, and developed a style guide for the technical publications department.
Technical Writer at CS SOFT a.s.
August 31, 2021 - July 17, 2025
Wrote, translated, and edited technical documents.
Technical Writer at Phil Mullis (McKinsey & Company)
February 28, 2019 - July 17, 2025
Worked with a multi-functional product team to produce technical documentation and a user knowledge base.
Technical Writer at Techona
February 28, 2018 - July 17, 2025
Authored product documentation and assisted with other types of internal and external documentation. Produced monthly release kits and training presentations, user guides and online help, and internal documentation. Updated and improved existing content. Proofread all external print and electronic publications.
Information Services Engineer at CA Technologies
October 31, 2016 - July 17, 2025
Cooperated with geographically distributed, multi-functional product teams to produce user documentation. Received recognition for mentoring new team members, taking initiative, and producing user-friendly documentation.
Freelance Writer & Editor at NGO & Academia
July 31, 2011 - July 17, 2025
Wrote and edited content for clients including Masaryk University and The Orange Foundation. Worked with financial and PR teams to produce annual reports, and grant proposals/reports, authored magazine articles and blog posts, and edited academic papers.
Fundraising Coordinator at CEE Bankwatch Network
May 31, 2009 - July 17, 2025
Developed fundraising strategy, identified public and private funding opportunities and presented them to the management team, produced grant proposals that successfully procured a 1.5M EUR annual operating budget, facilitated grant reporting, and managed donor relations. Collaborated with team leaders to develop project plans based on the organization's work plan and the funding priorities of the potential grantors. Compiled information from staff quarterly reports for progress assessment and produced progress reports. Coordinated administrative tasks related to grant proposals and reporting.
Manager of Fundraising and Media Relations at WCNE
November 30, 2007 - July 17, 2025
Secured the annual operating budget and managed external communications. Directed strategic planning, procured a 60K EUR annual budget, coordinated media relations, provided fundraising and media relations advice, directed the organization collaboratively, and contributed to the quarterly magazine. Identified funding opportunities, solicited major gifts, produced successful grant proposals, oversaw grant compliance, developed self-financing project plans, and maintained donor and project coordinator relationships. Secured media coverage and produced media relations resources.
Communications Director at Oregon Student Association
February 29, 2004 - July 17, 2025
Directed public relations and secured media coverage. Oversaw production of print and web publications, directed messaging, coached student communications directors, wrote, edited, and designed publications, produced talking points for staff and students, and facilitated communications workshops for university students serving in student governments.
Freelance Technical Writer Life Sciences & Biotech at Freelance
March 1, 2019 - Present
Produce technical documentation for clients including Thermo Fisher Scientific and Novartis. Develop and update technical documentation for hardware, software, and shared service center processes. Cooperate with product and development teams to ensure that documentation is comprehensive, accurate, and meets customer requirements. Collaborate with other technical communicators to help improve workflows, standardize style guides, and curate technical writing knowledge base.
Technical Writer at Konica Minolta
September 1, 2021 - July 1, 2024
Built user documentation sets for new products and managed all documentation for the product line. Consulted with UX designers on linguistic elements to improve user experience. Mentored other technical writers, improved internal documentation processes, migrated content to new platforms, and developed a style guide for the technical publications department.
Technical Writer at CS SOFT a.s.
January 1, 2020 - August 1, 2021
Wrote, translated, and edited technical documents.
Technical Writer at Techona
November 1, 2016 - February 1, 2018
Authored product documentation and assisted with other types of internal and external documentation. Produced monthly release kits and training presentations, user guides and online help, and internal documentation. Updated and improved existing content. Proofread all external print and electronic publications.
Information Services Engineer at CA Technologies
August 1, 2011 - October 1, 2016
Cooperated with geographically distributed, multi-functional product teams to produce user documentation. Received recognition for mentoring new team members, taking initiative, and producing user-friendly documentation.
Freelance Writer & Editor at NGO & Academia
June 1, 2009 - July 1, 2011
Wrote and edited content for clients including Masaryk University and The Orange Foundation. Worked with financial and PR teams to produce annual reports, and grant proposals/reports, authored magazine articles and blog posts, and edited academic papers.
Fundraising Coordinator at CEE Bankwatch Network
November 1, 2007 - May 1, 2009
Developed fundraising strategy, identified public and private funding opportunities and presented them to the management team, produced grant proposals that successfully procured a 1.5M EUR annual operating budget, facilitated grant reporting, and managed donor relations. Collaborated with team leaders to develop project plans based on the organization's work plan and the funding priorities of the potential grantors. Compiled the information from staff quarterly reports to assess progress towards the work plan and produce organizational progress reports. Coordinated all administrative tasks associated with the production and submission of grant proposals and grant reports.
Communications Director at Oregon Student Association
July 1, 2003 - February 1, 2004
Directed public relations, secured media coverage, oversaw the production of all print and web publications, directed the organization's messaging, and coached student communications directors. Wrote, edited and designed print and electronic publications. Produced talking points for staff and students. Facilitated communications workshops for university students serving as communications directors in their student governments.

Education

MPA at Portland State University
January 1, 2000 - December 31, 2004
BA at Biola University
January 1, 1995 - December 31, 1999
MPA, Global Leadership & Management at Portland State University
January 11, 2030 - February 3, 2026
BA, English writing at Biola University
January 11, 2030 - February 3, 2026

Qualifications

UX Writing for Technical Writers
January 11, 2030 - February 3, 2026
Scenario-Based Content
January 11, 2030 - February 3, 2026

Industry Experience

Life Sciences, Healthcare, Software & Internet, Non-Profit Organization, Professional Services, Government