Monika A. Porcelli

Created administrative solutions to assist clients navigating the healthcare system. Managed hiring and supervision of healthcare aides, maintained personnel records, established guidelines, and managed payroll. Researched and reviewed medical suppliers and managed purchasing of goods and services efficiently. Supported IT functions including troubleshooting phones and computers, installing software, and monitoring network performance to determine needed adjustments.

Serving as the program liaison for ArtsinEd and Nassau School Districts. Facilitated and coordinated administrative support for Arts in Education Nassau BOCES program, managing ArtsinEd and Exploratory Enrichment programs. Assisted in program coordination and direction with constant changes and development of new ideas to improve Arts in Education curriculum. Facilitated teamwork and continuity, striving for business excellence and organized workflow within the department. Worked with artists including authors, motivational speakers, musicians, and athletes to help create programs for schools. Reviewed artist contracts for accuracy, ensuring compliance with policies. Maintained purchase orders and assisted with musical instrument lease program. Developed and maintained long-term agencywide excellent client relationships and conducted data analysis and financial reporting through systems such as Oracle.

Analyzed aspects of business including finance and program productivity; developed strategies to improve. Organized budgetary and business operations, maintained client information, and advised clients on procedures. Performed analysis of financial documents such as planning, insurance, and healthcare. Monitored system performance and resolved software issues to minimize downtime and maintain business continuity.