Sithum Hewa Maddumage
Hi! I'm a proactive and personable worker with over 3 years of experience in customer service, especially in food and beverage settings.
About
Hi! I’m a proactive and personable worker with over 3 years of experience in customer service, especially in food and beverage settings. I enjoy creating positive experiences for clients, whether it’s by preparing drinks, processing orders, or providing attentive service to ensure everyone feels welcomed and valued. I’m also studying Fine Arts at MacEwan University, where I love exploring art history and sharing my own creative work.
When I’m not serving or hosting, I immerse myself in art—publishing articles and showcasing installations that reflect my passion. I thrive on communicating effectively, organizing well, and applying creativity not just in art but in every aspect of my work. I’m excited to continue growing my skills and making meaningful contributions wherever I go.
- 4 years' experience
- Joined July 2025
Industry experience
- Travel & Hospitality
- Healthcare
- Consumer Goods
- Retail
- Education
Work experience
Greeted residents and provided attentive table service by taking meal orders to ensure a pleasant dining experience. Provided service and support to individuals with a disability, ensuring accessibility and a positive dining experience. Maintained strong communication with kitchen staff to confirm order details, ensuring timely delivery of meals to residents. Documented dietary preferences and allergy restrictions to ensure proper meal service. Fostered meaningful connections with residents while providing attentive service during dining hours. Maintained cleanliness and organization by following sanitation guidelines to prepare the workspace for the next business day.
Greeted customers in an enthusiastic manner and seated them to ensure a positive dining experience. Delivered meals and beverages to customers with speed and courtesy. Processed and fulfilled online orders during peak hours while maintaining fast and friendly service. Accurately processed customer payments while managing transactions efficiently. Prepared a wide range of fresh juices, smoothies, and alcoholic drinks based on customer preferences while ensuring food safety and cleanliness. Managed and maintained a clean, sanitary workspace to promote a safe, welcoming and presentable environment.
Education
Certifications and awards
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