I'm a digital coordinator from New Zealand on a 12-month working holiday visa, here to make a genuine impact while gaining new experiences. With a strong background in content creation, storytelling, and client relationships, I’m excited to leverage my skills to drive meaningful results and contribute to a high-performing team. I have experience managing social media accounts for multiple businesses, coordinating content creation, and working closely with creative teams and clients to ensure expectations and deadlines are met. I'm confident, proactive, and thrive both independently and in collaborative environments.

Lia Crosland

I'm a digital coordinator from New Zealand on a 12-month working holiday visa, here to make a genuine impact while gaining new experiences. With a strong background in content creation, storytelling, and client relationships, I’m excited to leverage my skills to drive meaningful results and contribute to a high-performing team. I have experience managing social media accounts for multiple businesses, coordinating content creation, and working closely with creative teams and clients to ensure expectations and deadlines are met. I'm confident, proactive, and thrive both independently and in collaborative environments.

Available to hire

I’m a digital coordinator from New Zealand on a 12-month working holiday visa, here to make a genuine impact while gaining new experiences. With a strong background in content creation, storytelling, and client relationships, I’m excited to leverage my skills to drive meaningful results and contribute to a high-performing team.

I have experience managing social media accounts for multiple businesses, coordinating content creation, and working closely with creative teams and clients to ensure expectations and deadlines are met. I’m confident, proactive, and thrive both independently and in collaborative environments.

See more

Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

Digital Coordinator at Momentum Agency
April 30, 2025 - July 17, 2025
Conduct content research for digital campaigns across social media channels and Meta ads. Create comprehensive content plans including detailed outlines and requirements for content shoots. Coordinate with the creative team to ensure digital assets align with campaign goals, client expectations, and deadlines. Write and edit copy for individual posts and ads, ensuring alignment with brand values and campaign goals. Schedule content and monitor analytics daily, adjusting strategies based on performance data. Build and maintain strong client relationships by offering feedback, discussing ideas, and providing recommendations. Manage social media accounts for up to 20 local businesses simultaneously, ensuring a consistent and effective digital presence across Facebook, Instagram, and TikTok. Utilize social content creation tools such as CapCut, Canva, Adobe Lightroom, Illustrator & Photoshop (basic).
Assisted Recovery at ACC
January 31, 2022 - July 17, 2025
Manage and process client documents including medical certificates and notes, ensuring accuracy and compliance. Follow up with healthcare providers to track and obtain necessary medical information. Facilitate communication between departments and healthcare providers ensuring seamless information flow. Prioritise and handle tasks efficiently using Salesforce. Liaise with healthcare providers, other ACC departments, and stakeholders such as ‘Habit Health’ and ‘Accessable’ to ensure clients receive appropriate and timely services. Perform detailed data entry for medical certificates with meticulous record keeping.
Data Entry Administrator (temp role) at ACC
November 30, 2021 - July 17, 2025
Performed data entry tasks transferring personal documents such as medical certificates and notes from emails into the ACC system. Managed processing of between 150-250 emails daily as part of data entry responsibilities.
Cafe Supervisor/Barista at Flint Owl Bakery
May 31, 2021 - July 17, 2025
Managed 3-4 staff members simultaneously and dealt with customer and staff queries including allergens and order details. Responsible for daily stock takes and deliveries such as equipment and food wastage. Trained new staff members. Maintained exceptional quality of the store front and general café environment. Managed daily emails to the main bakery, general manager and owner.
Front of House/Bar Staff/Barista at Botley Hill Farmhouse/The Sheep Shed Cafe
December 31, 2019 - July 17, 2025
Provided excellent customer service at all times and ensured customer satisfaction. Handled phone etiquette and bookings. Carried out any given task positively. Demonstrated knowledge and advice about the business and local produce. Maintained a clean working environment to health and safety standards.

Education

Bachelor of Arts at University of Otago
February 1, 2015 - November 30, 2017
Bachelor of Arts at University of Otago
February 1, 2018 - November 30, 2018

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Professional Services, Retail, Healthcare, Travel & Hospitality