Kristopher Pensenti

Trained new hires on pool maintenance procedures, safety protocols, and customer service standards to ensure consistent, high-quality service delivery. Managed and executed recovery of routes for high-maintenance pools, restoring them to optimal condition while maintaining clear communication with clients throughout the process. Fulfilled Quality Control & Inspection of pools. Maintained clear communication lines with clients & office to assure accurate & concise information delivery in multiple languages.

Trained new hires on pool maintenance, safety, and customer service. Managed and restored high-maintenance pool routes, ensuring optimal condition and clear client communication. Conducted quality control and inspections while maintaining accurate information lines in multiple languages.

Provided compassionate overnight care to patients in Orthopedics, Cardiac, and Oncology units, assisting with daily living activities, mobility, hygiene, and monitoring vital signs to ensure comfort and safety. Collaborated closely with nursing staff and interdisciplinary teams to support individualized care plans and respond promptly to patient needs and changes in condition. Served as a patient sitter as needed, offering one-on-one support and supervision for high-risk or vulnerable patients to ensure their safety and emotional well-being. Demonstrated flexibility and reliability by adapting to various unit assignments and patient populations, maintaining a calm and professional demeanor in high-pressure environments.