Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I am about to graduate as a professional in journalism; I consider myself a curious, persistent and resilient person, with a passion for literature, scientific dissemination, sociological and historical studies, and marketing in the textile, beauty and luxury industries. I have been part of communication projects such as reporting, writing, voice-over, recording, etc., which have allowed me to improve and work on my way of communicating and reaching other people.…I am about to graduate as a professional in journalism; I consider myself a curious, persistent and resilient person, with a passion for literature, scientific dissemination, sociological and historical studies, and marketing in the textile, beauty and luxury industries. I have been part of communication projects such as reporting, writing, voice-over, recording, etc., which have allowed me to improve and work on my way of communicating and reaching other people.

María Paula Puentes Munévar

Writer, Voiceover Artist, Photographer, +2





I am about to graduate as a professional in journalism; I consider myself a curious, persistent and resilient person, with a passion for literature, scientific dissemination, sociological and historical studies, and marketing in the textile, beauty and luxury industries. I have been part of communication projects such as reporting, writing, voice-over, recording, etc., which have allowed me to improve and work on my way of communicating and reaching other people.…I am about to graduate as a professional in journalism; I consider myself a curious, persistent and resilient person, with a passion for literature, scientific dissemination, sociological and historical studies, and marketing in the textile, beauty and luxury industries. I have been part of communication projects such as reporting, writing, voice-over, recording, etc., which have allowed me to improve and work on my way of communicating and reaching other people.

Available to hire

I am about to graduate as a professional in journalism; I consider myself a curious, persistent and resilient person, with a passion for literature, scientific dissemination, sociological and historical studies, and marketing in the textile, beauty and luxury industries. I have been part of communication projects such as reporting, writing, voice-over, recording, etc., which have allowed me to improve and work on my way of communicating and reaching other people.

Skills

Experience Level

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

German

Beginner

French

Beginner

Work Experience

External Communications Intern – Scientific Communications Division at Hospital Universitario San Ignacio

October 31, 2024 - July 17, 2025

Covered academic events in collaboration with national and international laboratories, the Javeriana University Faculty of Medicine, and HUSI, including documentation, photography, video recording, and specialist interviews. Created and edited healthcare-focused content for patients and families, including public health awareness campaigns. Conducted media monitoring and managed Excel databases for website updates. Interviewed medical specialists and edited educational materials for patients. Recorded and edited patient care videos. Developed advertising campaigns promoting global health awareness days and HUSI’s complementary services. Assisted in institutional crisis management.

Customer Service Representative at Ubiquity

July 31, 2023 - July 17, 2025

Assisted customers of a U.S. electricity company, including both native English speakers and Spanish-speaking immigrants. Provided account balance information and processed bill payments. Conducted cross-selling of service upgrades.

Freelance Journalist & Reporter at Conexión Externado

July 31, 2022 - July 17, 2025

Reported for Resguardo20, a university magazine, conducting interviews with professionals in health, economics, and culture to create in-depth articles on the impact of the COVID-19 pandemic. Covered Bogotá’s cultural, economic, sports, and gastronomy scenes for a magazine publisher, engaging with experts and key figures in these fields.

Marketing & Ads Advisor (Backoffice) – META (Facebook & Instagram) at Atento S.A.

July 31, 2022 - July 17, 2025

Managed back-office operations for the META campaign, specifically in the ads department for small businesses worldwide. Handled inbound emails, chats, and outbound calls, providing guidance on ad management according to the company’s internal policies.

Technical Support Advisor – Apple (Enigma Campaign) at Teleperformance

February 28, 2022 - July 17, 2025

Provided virtual technical support via chat for iOS users worldwide. Assisted with software and hardware troubleshooting, as well as system updates and general inquiries.

Loan Support Representative – BBVA USA at Atento S.A.

June 30, 2021 - July 17, 2025

Provided customer service for BBVA loan departments in southern U.S. states. Handled loan payments, account closures, and general inquiries. Served as Floor Support for one month, assisting new hires and managing escalations.