Available to hire
I am an empathetic and passionate professional who combines empathetic support with creative storytelling. I guide patients through their cosmetic journey and assist authors in shaping their stories. With a lifelong passion for storytelling, grammar, and clarity, I specialize in early-draft fiction, blogs, and creative nonfiction, providing thoughtful and collaborative feedback to help narratives flow smoothly and voices resonate consistently.
Over the years, I have gained experience in patient care coordination within a leading facial cosmetic surgery clinic, managing both front-end administration and clinical support. I am known for my calm, compassionate approach that helps patients feel informed, supported, and cared for throughout their surgical and aesthetic journeys, always upholding high standards of patient care and professionalism.
Skills
Experience Level
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Medical Office Assistant at Rhinoplasty & Facial Plastic Surgery-Calgary, AB
April 1, 2023 - PresentServed as a dedicated Patient Care Coordinator at the Mission Centre under Dr. Kristina Zakhary, managing booking and scheduling for a variety of cosmetic procedures, maintaining accurate medical records using MDware and EMR systems, and providing prompt, courteous service through phone and email. Assisted in surgical prep, treatment room preparation, medical supply ordering, and guided patients through pre- and post-operative care, ensuring a comfortable and supported treatment journey while contributing to the smooth operation of the clinic.
Server/Bartender at The Glenmore Inn & Convention Centre-Calgary, AB
January 31, 2024 - July 18, 2025Greeted and attended to customers promptly, managed special requests and food modifications, and gained knowledge of mixology by making various cocktails regularly. Experienced with large groups, bus tours, events, and weddings. Proficient with banquet service during weekend buffet, adept at working long shifts with irregular breaks, and demonstrated excellent time management and ability to work under pressure. Held all required certificates for alcohol and safe food handling.
Server/Bartender at Boston Pizza (Oakridge)-Calgary, AB
October 31, 2018 - July 18, 2025Worked full-time as a server and bartender handling large groups, parties, and events. Managed multiple tables on high volume nights, crafted a variety of cocktails and drinks regularly, demonstrating strong multitasking and customer service skills during busy evenings.
Restaurant Manager at Boston Pizza (Riverbend)-Calgary, AB
November 30, 2017 - July 18, 2025Managed and organized a team of servers and bartenders, handled job delegation, time and resource management, and staff organization. Experienced in customer relations, complaint management, and booking reservations for large groups and events. Worked irregular schedules with limited breaks and extended shifts.
Freelance Writer & Editor at Self-Employed
July 1, 2025 - PresentI bring a lifelong passion for storytelling, grammar, and clarity to my work as a developmental and copy editor, specializing in early-draft fiction, blogs, and creative nonfiction. My editing focuses on narrative flow, structure, voice consistency, and tightening prose, always delivered with thoughtful, collaborative feedback. My portfolio includes personal essays, blog posts, and dark romance short stories/chapters, reflecting both technical precision and a strong editorial voice. I have recently begun sharing my work publicly.
Patient Care Coordinator / Medical Assistant at Dr. Kristina Zakhary
April 1, 2023 - PresentIn a multifaceted role at a leading facial cosmetic surgery clinic, I manage front-end administration and clinical support for procedures including rhinoplasty, facelifts, blepharoplasty, mole removals, laser treatments, Botox, and fillers. I am proficient in MDware and experienced with EMR systems, ensuring seamless scheduling, accurate record-keeping, and efficient patient flow. Certified to perform laser treatments, I assist with in-office procedures and surgical prep, conduct postoperative teaching and care guidance, remove sutures and change bandages, prepare and turnover treatment rooms, process surgical deposits and payments, meet with medical and pharmaceutical representatives, and manage inventory and order medical supplies. Known for my calm, compassionate approach, I help patients feel informed, supported, and cared for throughout their surgical and aesthetic journey, while contributing to smooth professional clinic operations.
Server and Bartender at The Glenmore Inn & Convention Centre
January 1, 2024 - August 22, 2025Worked as a server and bartender responsible for greeting and attending to customers promptly. Experienced with special requests and food modifications. Developed mixology knowledge, regularly making a wide variety of cocktails. Experienced with large groups, bus tours, events, and weddings. Proficient with banquet service during weekend buffets. Comfortable working long shifts with irregular breaks. Excellent time management skills and ability to work under pressure. Currently hold all required certificates for alcohol and safe food handling.
Education
Medical Office Assistant Certificate at CDI College, Calgary
March 1, 2022 - January 1, 2023High School Diploma at Lester B. Pearson, Calgary
September 1, 2012 - May 1, 2015Qualifications
Reel Facts
February 1, 2023 - February 28, 2028ProServe
July 1, 2021 - July 31, 2026Pro Tech
March 1, 2019 - March 31, 2024Standard First Aid and CPR
July 1, 2019 - July 31, 2021Industry Experience
Healthcare, Travel & Hospitality, Professional Services, Media & Entertainment
Hire a Social Media Freelancer
We have the best social media freelancer experts on Twine. Hire a social media freelancer in Calgary today.