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Hi, I'm Rose Kalash, a multilingual copywriter and published author based in Groningen. I specialize in storytelling, SEO, and customer engagement, writing everything from fiction and educational materials to medical articles. Fluent in Arabic, English, and Dutch, I love adapting tone and style to connect with diverse audiences. I have experience working remotely with various organizations, crafting content that informs and inspires. I'm passionate about turning ideas into words that truly resonate and maintain a friendly, approachable communication style. Whether it's creating social media posts or long-form articles, I focus on making content clear, engaging, and memorable.…Hi, I'm Rose Kalash, a multilingual copywriter and published author based in Groningen. I specialize in storytelling, SEO, and customer engagement, writing everything from fiction and educational materials to medical articles. Fluent in Arabic, English, and Dutch, I love adapting tone and style to connect with diverse audiences. I have experience working remotely with various organizations, crafting content that informs and inspires. I'm passionate about turning ideas into words that truly resonate and maintain a friendly, approachable communication style. Whether it's creating social media posts or long-form articles, I focus on making content clear, engaging, and memorable.

Rose Kalash

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Hi, I'm Rose Kalash, a multilingual copywriter and published author based in Groningen. I specialize in storytelling, SEO, and customer engagement, writing everything from fiction and educational materials to medical articles. Fluent in Arabic, English, and Dutch, I love adapting tone and style to connect with diverse audiences. I have experience working remotely with various organizations, crafting content that informs and inspires. I'm passionate about turning ideas into words that truly resonate and maintain a friendly, approachable communication style. Whether it's creating social media posts or long-form articles, I focus on making content clear, engaging, and memorable.…Hi, I'm Rose Kalash, a multilingual copywriter and published author based in Groningen. I specialize in storytelling, SEO, and customer engagement, writing everything from fiction and educational materials to medical articles. Fluent in Arabic, English, and Dutch, I love adapting tone and style to connect with diverse audiences. I have experience working remotely with various organizations, crafting content that informs and inspires. I'm passionate about turning ideas into words that truly resonate and maintain a friendly, approachable communication style. Whether it's creating social media posts or long-form articles, I focus on making content clear, engaging, and memorable.

Available to hire

Hi, I’m Rose Kalash, a multilingual copywriter and published author based in Groningen. I specialize in storytelling, SEO, and customer engagement, writing everything from fiction and educational materials to medical articles. Fluent in Arabic, English, and Dutch, I love adapting tone and style to connect with diverse audiences.

I have experience working remotely with various organizations, crafting content that informs and inspires. I’m passionate about turning ideas into words that truly resonate and maintain a friendly, approachable communication style. Whether it’s creating social media posts or long-form articles, I focus on making content clear, engaging, and memorable.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Language

Arabic

Fluent

English

Fluent

Dutch

Advanced

French

Advanced

Work Experience

Customer Service Officer at SeeTickets Groningen

June 1, 2024 - Present

Communicated with customers through phone calls, online chats, and emails to assess customer needs and provide solutions.

Writer/Editor at The Syrian Researchers

July 31, 2024 - July 18, 2025

Wrote and edited medical and general science articles for a wide audience. Researched complex topics, adapted tone to fit organizational voice, and collaborated with a multilingual editorial team. Gained experience in content structuring and persuasive writing for educational purposes.

Customer Service Officer at EHG

September 30, 2023 - July 18, 2025

Contacted customers to provide updates on orders and purchases, updating CRM system with notes on conversation.

Copywriter at Iejaz/Sadeem

February 28, 2025 - July 18, 2025

Created clear, engaging content that connects with people. Wrote everything from social media posts to long-form articles, tailoring the tone to fit the brand and audience. Grounded work in research, led by storytelling. Comfortable writing in multiple languages and adapting content across platforms.

Sales Administration Officer at Avex Utrecht

January 31, 2023 - July 18, 2025

Kept up-to-date product knowledge, including availability, price, and specifications.

Service Crew Member at Vapiano Utrecht/ Groningen

November 30, 2023 - July 18, 2025

Provided friendly, fast-paced service while assisting guests with food orders and promoting menu items. Communicated clearly with both customers and team members to ensure a smooth dining experience. Gained hands-on experience in upselling and understanding customer behavior in a high-volume environment. Adapted quickly under pressure while maintaining a professional and positive attitude.

Kitchen at Five Guys Utrecht

February 28, 2022 - July 18, 2025

Worked across multiple stations including grill, register, prep, and fry, ensuring consistency and quality in a fast-paced setting. Prioritized teamwork, time management, and accuracy during busy shifts. Maintained high standards of cleanliness and service, contributing to a positive customer experience. Developed strong attention to detail and the ability to stay focused under pressure.

Customer Service Officer at SeeTickets Groningen

June 1, 2024 - Present

Communicated with customers through phone calls, online chats, and emails to assess customer needs and provide solutions.

Writer/Editor at The Syrian Researchers

July 31, 2024 - July 18, 2025

Customer Service Officer at EHG

September 30, 2023 - July 18, 2025

Contacted customers to provide updates on orders and purchases, updating CRM system with notes on conversation.

Copywriter at Iejaz/Sadeem

February 28, 2025 - July 18, 2025

Created clear, engaging content that connects with people across social media posts to long-form articles, tailoring tone to brand and audience. Grounded work in research and storytelling. Comfortable writing in multiple languages and adapting content across platforms.

Sales Administration Officer at Avex Utrecht

January 31, 2023 - July 18, 2025

Kept up-to-date product knowledge, including availability, price, and specifications.

Service Crew Member at Vapiano Utrecht/Groningen

November 30, 2023 - July 18, 2025

Provided friendly, fast-paced service while assisting guests with food orders and promoting menu items. Communicated clearly with customers and team members to ensure smooth dining experience. Gained experience in upselling and understanding customer behavior in a high-volume environment. Adapted quickly under pressure while maintaining professional and positive attitude.

Kitchen Staff at Five Guys Utrecht

February 28, 2022 - July 18, 2025

Worked across multiple stations including grill, register, prep, and fry, ensuring consistency and quality in a fast-paced setting. Prioritized teamwork, time management, and accuracy during busy shifts. Maintained high standards of cleanliness and service contributing to positive customer experience. Developed strong attention to detail and ability to stay focused under pressure.