I have been described by my managers and peers as a confident and thoughtful individual with a successful track record in copywriting and transcription. I prefer to work quietly behind the scenes until the job is done, and I take pride in being considerate, determined, and self-motivated. I’m proud of the achievements and learning that building my freelance writing career has given me so far. I have written gaming content at Gamerant and TechRaptor and covered a broader range of topics through media agencies like RWS, Valnet, Copify, and Accelerate. I’m eager to expand my freelance work to write engaging content regularly while maintaining a good work/life balance.

Dominic O’Leary

I have been described by my managers and peers as a confident and thoughtful individual with a successful track record in copywriting and transcription. I prefer to work quietly behind the scenes until the job is done, and I take pride in being considerate, determined, and self-motivated. I’m proud of the achievements and learning that building my freelance writing career has given me so far. I have written gaming content at Gamerant and TechRaptor and covered a broader range of topics through media agencies like RWS, Valnet, Copify, and Accelerate. I’m eager to expand my freelance work to write engaging content regularly while maintaining a good work/life balance.

Available to hire

I have been described by my managers and peers as a confident and thoughtful individual with a successful track record in copywriting and transcription. I prefer to work quietly behind the scenes until the job is done, and I take pride in being considerate, determined, and self-motivated. I’m proud of the achievements and learning that building my freelance writing career has given me so far.

I have written gaming content at Gamerant and TechRaptor and covered a broader range of topics through media agencies like RWS, Valnet, Copify, and Accelerate. I’m eager to expand my freelance work to write engaging content regularly while maintaining a good work/life balance.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate

Language

English
Fluent

Work Experience

SEO Writer & Copywriter – Freelance at Freelance
March 1, 2019 - Present
Provided SEO and page ranking optimization, content copywriting, and blog writing for clients including Accelerate Media Agency, Al-Ghafa LLC, and Copify. Developed knowledge of SEO best practices, authored over 100 SEO optimized articles, managed short deadlines, and produced content ranging from business copy to gaming industry features and interviews. Experienced in online content optimization and remote working.
Journalism & Content Writer – Freelance at TechRaptor, Pure PlayStation
December 31, 2018 - July 18, 2025
Wrote news articles, software reviews, and investigative features. Conducted and transcribed interviews with noted game industry professionals. Progressed to assistant editor, gained proficiency with WordPress CMS, and handled internal coordination using Slack, Skype, and Discord.
Quotations Advisor at OE Electrics Ltd
January 31, 2016 - July 18, 2025
Facilitated B2B sales of safety-compliant electronics, progressed to deputy team leader, managed pricing, completed administration tasks, worked with key accounts, and produced training documents and mentoring programs.
Tax Credits Advisor at HMRC
May 31, 2011 - July 18, 2025
Handled inbound tax credit inquiries, calculated eligibility, and processed claims using internal systems during a busy 3-month contract.
IT Support Consultant at Emis Medical Systems
July 31, 2010 - July 18, 2025
Provided inbound/outbound IT support for NHS and private surgeries troubleshooting hardware and software issues. Responsibilities included issue escalation, SLA adherence, and maintenance of servers and peripherals.
Customer Service Advisor at TD Waterhouse
February 28, 2010 - July 18, 2025
Handled inbound/outbound customer support for an online trading platform, processing queries and money transfers with high accuracy and service standards during a temporary contract.
Customer Service Claims Handler at RBS Insurance
April 30, 2009 - July 18, 2025
Managed 3rd party insurance claims, arranged repairs and settlements, maintained customer records, and was nominated for customer service excellence while consistently exceeding targets.
SEO Writer & Copywriter – Freelance at Freelance
March 1, 2019 - Present
Currently working as a freelance SEO writer and copywriter since March 2019, providing optimized content tailored to client needs. Experience includes writing SEO-optimized articles, blog posts, and small website adjustments with quick turnaround times using SEO tools like ClearScope and Frase. Regular contributor to platforms such as Gamerant and TechRaptor. Develops authoritative and engaging content while meeting tight deadlines.
Journalism & Content Writer – Freelance at TechRaptor and Pure PlayStation
December 31, 2018 - July 18, 2025
Worked as a freelance journalist and content writer from March 2016 to 2018. Responsibilities included writing news articles, software reviews, and investigative features. Conducted and transcribed live and remote interviews with prominent gaming industry figures. Served as assistant editor, coordinating with team members via collaboration tools and WordPress CMS.
Quotations Advisor at OE Electrics Ltd
January 31, 2016 - July 18, 2025
Facilitated business-to-business sales of safety-compliant electronics, progressing to deputy team leader from August 2014 to January 2016. Managed pricing structures, key account client relationships, and staff mentoring. Performed administrative tasks requiring advanced Microsoft Excel skills.
Tax Credits Advisor at HMRC
May 31, 2011 - July 18, 2025
Temporary contract from March 2011 to May 2011 responsible for managing inbound tax credit inquiries, calculating eligibility, and processing claims using internal systems.
IT Support Consultant at Emis Medical Systems
July 31, 2010 - July 18, 2025
Provided IT support for NHS and private surgeries between April 2010 and July 2010, resolving issues related to terminals, accessories, servers, and network equipment. Gained experience with Microsoft XP/Vista, Exchange Server, VNC, and other related technologies.
Customer Service Advisor at TD Waterhouse
February 28, 2010 - July 18, 2025
Inbound and outbound customer service role from May 2009 to February 2010 supporting customers on an online trading platform. Tasks included resolving account queries, processing money transfers, and maintaining records.
Customer Service Claims Handler at RBS Insurance
April 30, 2009 - July 18, 2025
Handled 3rd party insurance claims from October 2007 to April 2009. Responsibilities included claims processing, arranging repairs, settlements, and customer communications. Nominated for a customer service excellence award.

Education

Ba(hons) Business Studies at Durham University
September 1, 2004 - January 31, 2006
A-Levels at Heckmondwike Grammar School
September 1, 1998 - July 31, 2005
GCSE at Heckmondwike Grammar School
September 1, 1998 - July 31, 2005
Ba(hons) at Durham University
September 1, 2004 - January 31, 2006
A-Levels at Heckmondwike Grammar School
September 1, 1998 - July 31, 2005
GCSE at Heckmondwike Grammar School
September 1, 1998 - July 31, 2005

Qualifications

Add your qualifications or awards here.

Industry Experience

Gaming, Media & Entertainment, Professional Services, Financial Services, Software & Internet, Computers & Electronics