Harshikha Juneja

Managed the company's social media platform, monitoring and responding to public reactions on social media. Maintained Guest Data for feedback calling.

Developed and implemented a comprehensive brand strategy, elevating Porche into a premium nightlife and dining destination. Achieved progressive marketing ROI, generating over ₹18L revenue from a ₹3.15L marketing spend. Drove ₹25L revenue via aggregator platforms (Zomato, Swiggy, EazyDinner) in June by optimizing listings, ratings, and exclusive campaigns. Generated 550+ leads in June through digital campaigns, event promotions, and influencer marketing, fueling table reservations and private bookings. Curated and launched signature IPs such as Porche Unwind and Noor-e-Sama, High Heels, High Spirits, AfterDark increasing footfall by 65% and boosting retention by 30%. Spearheaded corporate tie-ups and party closures, driving consistent high-ticket bookings and group reservations across weekdays and weekends. Actively managed floor operations during peak hours to ensure seamless guest experience, staff coordination, and immediate issue resolution. Directed digital strategy across p

Worked with social media team members to coordinate ad campaigns with social media strategy. Shot WhatsApp broadcasts to increase reach and engagement. Worked with sponsors to provide deliverables and collaterals on a monthly basis. Generated periodic reports on social media page growth and sales. Built vision boards for grid and arranged F&B, ambience, and crowd shoots for all outlets. Handled performances and event gigs for individual outlets. Coordinated with corporate chef and bar manager to build suitable menus. Maintained budgeting of marketing, events and vendors under given costings. Provided customer service experience with a focus on satisfaction and handled team leadership and training responsibilities. Collaborated with quality analysts to help with audits and task quality maintenance. Acted as spokesperson on social media while coordinating marketing strategies and influencer marketing operations.