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Hi, I'm Joe Smith. I'm a broadcast professional with extensive experience as a producer and presenter across Piccadilly Radio, Radio Aire, and BBC Manchester. I started by presenting overnight shows and moved into a range of on-air, production, and live event tasks, building strong scripting, editing, and studio skills. In the last two decades I transitioned into customer service and sales roles in the insurance sector, handling motor policies, renewals, and inquiries by phone and email. I'm now seeking part-time opportunities that combine my communication strengths with my media background.…Hi, I'm Joe Smith. I'm a broadcast professional with extensive experience as a producer and presenter across Piccadilly Radio, Radio Aire, and BBC Manchester. I started by presenting overnight shows and moved into a range of on-air, production, and live event tasks, building strong scripting, editing, and studio skills. In the last two decades I transitioned into customer service and sales roles in the insurance sector, handling motor policies, renewals, and inquiries by phone and email. I'm now seeking part-time opportunities that combine my communication strengths with my media background.

Joe Smith

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Hi, I'm Joe Smith. I'm a broadcast professional with extensive experience as a producer and presenter across Piccadilly Radio, Radio Aire, and BBC Manchester. I started by presenting overnight shows and moved into a range of on-air, production, and live event tasks, building strong scripting, editing, and studio skills. In the last two decades I transitioned into customer service and sales roles in the insurance sector, handling motor policies, renewals, and inquiries by phone and email. I'm now seeking part-time opportunities that combine my communication strengths with my media background.…Hi, I'm Joe Smith. I'm a broadcast professional with extensive experience as a producer and presenter across Piccadilly Radio, Radio Aire, and BBC Manchester. I started by presenting overnight shows and moved into a range of on-air, production, and live event tasks, building strong scripting, editing, and studio skills. In the last two decades I transitioned into customer service and sales roles in the insurance sector, handling motor policies, renewals, and inquiries by phone and email. I'm now seeking part-time opportunities that combine my communication strengths with my media background.

Available to hire

Hi, I’m Joe Smith. I’m a broadcast professional with extensive experience as a producer and presenter across Piccadilly Radio, Radio Aire, and BBC Manchester. I started by presenting overnight shows and moved into a range of on-air, production, and live event tasks, building strong scripting, editing, and studio skills.

In the last two decades I transitioned into customer service and sales roles in the insurance sector, handling motor policies, renewals, and inquiries by phone and email. I’m now seeking part-time opportunities that combine my communication strengths with my media background.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Work Experience

Customer Service Advisor at Direct Line Group

May 31, 2021 - July 18, 2025

Sales/service advisor role involving dealing with customers in a call centre environment. Responsibilities included setting up motor policies, amending policies, handling complaints, working within a team, and retention efforts to save renewals. Assisted customers via phone, email, live chat, and face to face. Handled inbound calls, responded to inquiries and issues, explained products and benefits.

Radio Presenter at Piccadilly Radio

February 28, 1994 - July 18, 2025

Presenter and producer at a commercial radio station, managing various shows across the station's output.

TV Extra at Pan Artistes

December 31, 1990 - July 18, 2025

Walk-on artiste for dramas and films across the North West, usually cast as a police officer. Worked on various productions prior to concentrating on a radio career.

Customer Service / Sales Advisor at Direct Line Insurance

January 1, 2002 - May 1, 2021

Part-time role handling motor policies, amendments, complaints, and renewals in a call centre environment; experienced in retention and handling inquiries by phone and email; included live chat and inbound calls.

Producer/Presenter at Piccadilly Radio Group

January 1, 1988 - January 1, 2002

Producer/Presenter across station’s output; initially presenting the overnight show and later covering schedule with own weekend shows on Piccadilly Gold; also presented on Piccadilly FM Key 103 Weekend Breakfast.

Producer/Presenter at Radio Aire Group

January 1, 1992 - January 1, 1998

Producer/Presenter on Radio Aire’s AM Service MAGIC 828; weekend afternoon presenter and cover presenter, progressing to Saturday Breakfast Show.

Assistant Producer at BBC Radio Manchester

January 1, 1986 - January 1, 1987

Assistant Producer for Eastern Horizon; occasional co-presenter; freelance Programme assistant across BBC Radio Manchester’s output; interviewing and producing packages for the Drives; driving studio equipment and OBs.