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Joe Smith

Available to hire

Hi, I'm Joe Smith. I'm a broadcast professional with extensive experience as a producer and presenter across Piccadilly Radio, Radio Aire, and BBC Manchester.

About

Hi, I’m Joe Smith. I’m a broadcast professional with extensive experience as a producer and presenter across Piccadilly Radio, Radio Aire, and BBC Manchester. I started by presenting overnight shows and moved into a range of on-air, production, and live event tasks, building strong scripting, editing, and studio skills.

In the last two decades I transitioned into customer service and sales roles in the insurance sector, handling motor policies, renewals, and inquiries by phone and email. I’m now seeking part-time opportunities that combine my communication strengths with my media background.

  • 38 years' experience
  • Joined July 2025

Industry experience

  • Media & Entertainment
  • Financial Services
  • Other
  • Telecommunications
  • Professional Services
  • Education

More experts in Manchester, United Kingdom

Work experience· 7 roles

Customer Service Advisor · Direct Line GroupMay 2021 – Jul 2025 · 4 yrs 3 mos

Sales/service advisor role involving dealing with customers in a call centre environment. Responsibilities included setting up motor policies, amending policies, handling complaints, working within a team, and retention efforts to save renewals. Assisted customers via phone, email, live chat, and face to face. Handled inbound calls, responded to inquiries and issues, explained products and benefits.

Customer Service / Sales Advisor · Direct Line InsuranceJan 2002 – May 2021 · 19 yrs 5 mos

Part-time role handling motor policies, amendments, complaints, and renewals in a call centre environment; experienced in retention and handling inquiries by phone and email; included live chat and inbound calls.

Radio Presenter · Piccadilly RadioFeb 1994 – Jul 2025 · 31 yrs 6 mos

Presenter and producer at a commercial radio station, managing various shows across the station's output.

Producer/Presenter · Radio Aire GroupJan 1992 – Jan 1998 · 6 yrs 1 mo
TV Extra · Pan ArtistesDec 1990 – Jul 2025 · 34 yrs 8 mos
Producer/Presenter · Piccadilly Radio GroupJan 1988 – Jan 2002 · 14 yrs 1 mo
Assistant Producer · BBC Radio ManchesterJan 1986 – Jan 1987 · 1 yr 1 mo

Education

CSEs · High School1980

Certifications and awards

DBS Certificate2021
High School Education2030 – 2026

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