Hi, I'm Sarah Bodem, a resourceful and self-starting Operations Manager with over three years of experience owning end-to-end operations in the e-commerce space. I specialize in streamlining logistics, customer support, digital marketing, and affiliate relations, while leveraging data and software tools to build scalable systems that prevent loss and create efficient inventory pipelines. I thrive in fast-paced environments and enjoy wearing many hats at once. I have a passion for building efficient workflows and maintaining strong client and partner relationships. I love using digital marketing tools and platforms to optimize campaigns and improve customer experience, and I'm always excited to take on new challenges that help grow businesses and provide outstanding service.

Sarah Bodem

Hi, I'm Sarah Bodem, a resourceful and self-starting Operations Manager with over three years of experience owning end-to-end operations in the e-commerce space. I specialize in streamlining logistics, customer support, digital marketing, and affiliate relations, while leveraging data and software tools to build scalable systems that prevent loss and create efficient inventory pipelines. I thrive in fast-paced environments and enjoy wearing many hats at once. I have a passion for building efficient workflows and maintaining strong client and partner relationships. I love using digital marketing tools and platforms to optimize campaigns and improve customer experience, and I'm always excited to take on new challenges that help grow businesses and provide outstanding service.

Available to hire

Hi, I’m Sarah Bodem, a resourceful and self-starting Operations Manager with over three years of experience owning end-to-end operations in the e-commerce space. I specialize in streamlining logistics, customer support, digital marketing, and affiliate relations, while leveraging data and software tools to build scalable systems that prevent loss and create efficient inventory pipelines. I thrive in fast-paced environments and enjoy wearing many hats at once.

I have a passion for building efficient workflows and maintaining strong client and partner relationships. I love using digital marketing tools and platforms to optimize campaigns and improve customer experience, and I’m always excited to take on new challenges that help grow businesses and provide outstanding service.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Digital Marketing Manager at Paradox Media
May 1, 2022 - July 18, 2025
Managed digital marketing efforts across multiple brands in various industries focusing on web development, email marketing, SEO, PPC, and social media. Designed and developed high-converting WordPress sites using Elementor with ADA compliance and reusable templates. Led content creation and digital ad campaigns, optimizing with tools like SEMrush, Screaming Frog, Google Analytics, and Klaviyo. Managed client relationships, timelines, and team tasks to deliver projects on time. Helped grow the agency by streamlining workflows and boosting client retention through strong communication.
Operations Manager at Vital Red Light
May 1, 2022 - Present
Managed core operations, logistics, customer support, digital marketing, e-commerce infrastructure, affiliate partnerships, inventory systems, and social media management at a lean, fast-growing startup. Built and implemented a full-scale loss prevention and inventory management program reducing discrepancies over 35%. Oversaw warehouse operations, inventory management, and shipping workflows for over 2,000+ monthly orders. Coordinated with fulfillment partners to maintain a 96%+ on-time delivery rate. Managed Return Rabbit platform to streamline returns and reverse logistics, reducing resolution time by 40%. Led customer service communications achieving satisfaction ratings above 95%. Built internal support knowledge base and automated response systems reducing first-response time by over 50%. Oversaw website operations including maintenance and troubleshooting on WordPress and WooCommerce. Managed Affiliate WP program and recruited affiliates and influencers. Built and managed automa

Education

Certification at Raritan Valley Community College
January 1, 2020 - December 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Wholesale & Distribution, Software & Internet, Media & Entertainment, Professional Services

Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate