Background includes roles in customer support, Sales and others at Teleperformance and Concentrix, handling inbound/outbound calls, technical support, and client account management, lead generations and handling cyber crimes cases I'm, also a Bilingual video editor and content creator with over 10 years of experience across film, music videos, social media, and branded content. Skilled in Adobe Premiere, After Effects, CapCut, and DaVinci Resolve, with a strong eye for storytelling and visual style. Experienced in creating engaging content for YouTube, Instagram, and TikTok, with proven ability to adapt formats for different audiences.…

Alexis Palacios

Background includes roles in customer support, Sales and others at Teleperformance and Concentrix, handling inbound/outbound calls, technical support, and client account management, lead generations and handling cyber crimes cases I'm, also a Bilingual video editor and content creator with over 10 years of experience across film, music videos, social media, and branded content. Skilled in Adobe Premiere, After Effects, CapCut, and DaVinci Resolve, with a strong eye for storytelling and visual style. Experienced in creating engaging content for YouTube, Instagram, and TikTok, with proven ability to adapt formats for different audiences.…

Available to hire

Background includes roles in customer support, Sales and others at Teleperformance and Concentrix, handling inbound/outbound calls, technical support, and client account management, lead generations and handling cyber crimes cases

I’m, also a Bilingual video editor and content creator with over 10 years of experience across film, music videos, social media, and branded content. Skilled in Adobe Premiere, After Effects, CapCut, and DaVinci Resolve, with a strong eye for storytelling and visual style. Experienced in creating engaging content for YouTube, Instagram, and TikTok, with proven ability to adapt formats for different audiences.

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Skills

Experience Level

Microsoft Office
Intermediate
Video Advert
Intermediate
Adobe Premiere Pro
Intermediate
CRM
Intermediate
SEO
Intermediate
Social Media Design
Intermediate
Adobe Photoshop
Intermediate

Language

Spanish; Castilian
Fluent
English
Advanced
Greek, Modern
Beginner

Work Experience

Account manager & B2B Sales Representative at Concentrix
October 4, 2024 - July 18, 2025
Managed B2B sales for Amazon Business, including sales prospecting, outbound sales, delivering sales pitches and product benefits, customer onboarding, technical support, CRM management, relationship building, and resolving problems.
Digital Sales Representative at Concentrix
March 31, 2024 - July 18, 2025
Performed B2B sales for Kompas, focusing on digital sales of technological solutions. Conducted demo presentations, sales prospecting, SEO, SEM, CRM database usage, SaaS sales, and digital marketing.
Customer Service Agent at Teleperformance
July 31, 2023 - July 18, 2025
Provided customer service support for Google including account recovery, cancellation of subscriptions and refund requests, managing orders and transactions, and troubleshooting technical support for client's products.
Anti Cyber Financial Crimes Agent at Teleperformance
March 31, 2022 - July 18, 2025
Handled anti cyber-financial crime services for mobile bank N26, including approving/denying bank transactions, gathering specific information for authorities investigations, and processing account closure requests.
Background Extra actor at Valhalla: Vikings
November 30, 2020 - July 18, 2025
Worked as a background actor on the TV show Valhalla: Vikings.
Videographer and video-editor at Babylon Web Radio
June 30, 2020 - July 18, 2025
Videographer for music events and video editor of music event footages.

Education

Filmmaker at National School of Cinema (ENC)
January 1, 2014 - December 31, 2019
Social Communicator at Catholic University of Santa Rosa (UCSAR)
January 1, 2011 - December 31, 2013

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Financial Services, Software & Internet, Professional Services, Retail
    paper Portfolio Videographer 2025
    Among my work as an editor and freelance cameraman, I have participated on projects for clients that goes from music videos, events, social media content, to TV commercials for companies. My equipment include a Canon EOS 250D, with a 18-55mm and 70-300mm lenses. pdf Videographer…