Available to hire
Hi, I’m Lydia Stannard, a passionate and equity-driven communicator with experience in customer service, community coordination, and administrative support. I specialize in crafting clear messaging, managing digital communication tools, and facilitating inclusive engagement across diverse audiences.
I love supporting mission-driven teams and fostering welcoming environments, whether online or in person. My background in art, anthropology, horticulture, and musical theater has given me a unique perspective and versatile skill set that I bring to every project I take on.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Member Services Representative at HealthPartners
June 1, 2025 - PresentDelivered clear, accessible communication to a diverse member base via phone and written correspondence. Provided benefit breakdowns focused on accuracy, clarity, and empathy. Created personalized service documentation, reinforcing strong written communication and system documentation. Collaborated with internal teams to solve member needs in a fast-paced, dynamic environment.
Business Owner at Stannard Garlic
September 1, 2023 - PresentOrganized events including fabrication of marketing imagery and campaigns, blog information, and Instagram and TikTok posts. Managed client communication and built websites to reflect brand goals, value, content, and products, while aiding in client communication and tracking metrics. Hosted events including multi-course seated dinners and client participation exchanges. Collaborated with community growers to learn more about agricultural practices in the Midwest. Planned, managed, maintained, and harvested 1.5 acres of active growing fields.
Server Assistant and Reservationist at Demi
March 31, 2025 - July 18, 2025Managed communication between guests and staff, ensuring inclusive and seamless dining experiences. Produced and formatted event materials with attention to detail and design awareness. Supported leadership with scheduling, reservations, and internal coordination. Strengthened community engagement through thoughtful interactions.
Maintenance Team Member at Phillips Garden
December 31, 2024 - July 18, 2025Monitored team workflows and site conditions to enhance team efficiency and environmental responsiveness. Emphasized sustainability and long-term planning in landscape projects.
Administrative Assistant and Server at Meritage
April 30, 2024 - July 18, 2025Coordinated guest communications, scheduling, and billing across multiple platforms. Maintained calendars, supported internal communication, and managed service flow. Led team coordination efforts, developing leadership and facilitation skills in high-pressure settings.
Education
Bachelor of Individualized Studies at University of Minnesota
January 1, 2019 - December 31, 2023Bachelor of Fine Arts at Rider University
January 1, 2018 - December 31, 2019Qualifications
Industry Experience
Agriculture & Mining, Retail, Healthcare, Travel & Hospitality, Professional Services
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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