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Hi, I'm Nela Milic, a detail-oriented and creative professional with over 10 years of experience spanning graphic design, eCommerce, and copyright editing. I enjoy optimizing both visual and written content to ensure engaging and high-quality digital experiences. With a passion for clear communication and meaningful design, I leverage my skills to help brands present themselves effectively online. I have a strong track record working with clients across various industries, from fashion to tech, supporting their digital presence and brand voice. I also embrace AI tools to innovate and streamline creative processes while collaborating closely with teams to deliver seamless user experiences.…Hi, I'm Nela Milic, a detail-oriented and creative professional with over 10 years of experience spanning graphic design, eCommerce, and copyright editing. I enjoy optimizing both visual and written content to ensure engaging and high-quality digital experiences. With a passion for clear communication and meaningful design, I leverage my skills to help brands present themselves effectively online. I have a strong track record working with clients across various industries, from fashion to tech, supporting their digital presence and brand voice. I also embrace AI tools to innovate and streamline creative processes while collaborating closely with teams to deliver seamless user experiences.

Nela Milic

Graphic Designer, Copywriter, UX Designer, +2

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Hi, I'm Nela Milic, a detail-oriented and creative professional with over 10 years of experience spanning graphic design, eCommerce, and copyright editing. I enjoy optimizing both visual and written content to ensure engaging and high-quality digital experiences. With a passion for clear communication and meaningful design, I leverage my skills to help brands present themselves effectively online. I have a strong track record working with clients across various industries, from fashion to tech, supporting their digital presence and brand voice. I also embrace AI tools to innovate and streamline creative processes while collaborating closely with teams to deliver seamless user experiences.…Hi, I'm Nela Milic, a detail-oriented and creative professional with over 10 years of experience spanning graphic design, eCommerce, and copyright editing. I enjoy optimizing both visual and written content to ensure engaging and high-quality digital experiences. With a passion for clear communication and meaningful design, I leverage my skills to help brands present themselves effectively online. I have a strong track record working with clients across various industries, from fashion to tech, supporting their digital presence and brand voice. I also embrace AI tools to innovate and streamline creative processes while collaborating closely with teams to deliver seamless user experiences.

Available to hire

Hi, I’m Nela Milic, a detail-oriented and creative professional with over 10 years of experience spanning graphic design, eCommerce, and copyright editing. I enjoy optimizing both visual and written content to ensure engaging and high-quality digital experiences. With a passion for clear communication and meaningful design, I leverage my skills to help brands present themselves effectively online.

I have a strong track record working with clients across various industries, from fashion to tech, supporting their digital presence and brand voice. I also embrace AI tools to innovate and streamline creative processes while collaborating closely with teams to deliver seamless user experiences.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Work Experience

E-commerce Coordinator at Francesca’s®

August 31, 2024 - July 19, 2025

Managed daily website content updates, product launches, and homepage features. Led copyright editing and QA for product copy, promotional banners, and marketing assets. Designed and tested UX/UI wireframes to improve navigation and overall shopping experience. Coordinated cross-functional tasks with design, IT, and marketing to ensure consistent branding and smooth user experience. Audited web pages for broken links, outdated content, and ADA compliance.

IT Support Specialist at Francesca’s®

October 1, 2020 - July 19, 2025

Provided technical assistance for internal platforms, including CMS and POS systems. Troubleshot back-end eCommerce issues and helped implement front-end fixes in collaboration with developers. Supported remote team members and ensured timely updates to digital tools.

E-Commerce Web Administrator at Francesca’s®

February 28, 2019 - July 19, 2025

Oversaw digital product uploads, categorization, and visual merchandising. Maintained UX integrity by ensuring clean formatting, mobile responsiveness, and accurate product data. Assisted with CMS migrations and supported testing of new platform features.

Technical Support Specialist at Apple Inc.

August 31, 2017 - July 19, 2025

Delivered technical support and customer education for all Apple hardware and software. Scheduled repairs, triaged issues, and ensured a smooth customer service flow. Taught individual training sessions on Apple products and creative software, including photo editing tools. Served as a liaison between customers and technical staff, translating complex issues into simple solutions.

Freelance Graphic Designer / Copyright Editor at Self-Employed

August 1, 2008 - Present

Designed brand identities, digital ads, packaging, and editorial layouts for clients across fashion, wellness, and tech industries. Edited and proofread blog content, marketing copy, and digital prompts with a focus on tone, clarity, and copyright compliance. Developed custom Canva and InDesign templates for small businesses and digital creators. Assisted clients in adapting their brand voice for web and social platforms. Collaborated with clients on UX design for simple websites and landing pages.