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I'm an enthusiastic and adaptable professional with experience in customer service and a growing skill set in ICT. I'm currently pursuing certification to deepen my technical expertise and bring a proven track record of teamwork and problem-solving in high-pressure environments. I have developed a basic game prototype in Unity and enhanced UI/UX skills through a mobile app redesign using Figma. I'm also familiar with SCRUM from both Product Owner and SCRUM master perspectives. I enjoy collaborating with teams to optimize processes and improve customer satisfaction.…I'm an enthusiastic and adaptable professional with experience in customer service and a growing skill set in ICT. I'm currently pursuing certification to deepen my technical expertise and bring a proven track record of teamwork and problem-solving in high-pressure environments. I have developed a basic game prototype in Unity and enhanced UI/UX skills through a mobile app redesign using Figma. I'm also familiar with SCRUM from both Product Owner and SCRUM master perspectives. I enjoy collaborating with teams to optimize processes and improve customer satisfaction.

Thomas O’Beirne

Creative Director, Game Designer, UX Designer, +1

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I'm an enthusiastic and adaptable professional with experience in customer service and a growing skill set in ICT. I'm currently pursuing certification to deepen my technical expertise and bring a proven track record of teamwork and problem-solving in high-pressure environments. I have developed a basic game prototype in Unity and enhanced UI/UX skills through a mobile app redesign using Figma. I'm also familiar with SCRUM from both Product Owner and SCRUM master perspectives. I enjoy collaborating with teams to optimize processes and improve customer satisfaction.…I'm an enthusiastic and adaptable professional with experience in customer service and a growing skill set in ICT. I'm currently pursuing certification to deepen my technical expertise and bring a proven track record of teamwork and problem-solving in high-pressure environments. I have developed a basic game prototype in Unity and enhanced UI/UX skills through a mobile app redesign using Figma. I'm also familiar with SCRUM from both Product Owner and SCRUM master perspectives. I enjoy collaborating with teams to optimize processes and improve customer satisfaction.

Available to hire

I’m an enthusiastic and adaptable professional with experience in customer service and a growing skill set in ICT. I’m currently pursuing certification to deepen my technical expertise and bring a proven track record of teamwork and problem-solving in high-pressure environments. I have developed a basic game prototype in Unity and enhanced UI/UX skills through a mobile app redesign using Figma. I’m also familiar with SCRUM from both Product Owner and SCRUM master perspectives. I enjoy collaborating with teams to optimize processes and improve customer satisfaction.

Skills

Figma

Unity

Experience Level

Intermediate

Figma

Intermediate

Unity

Intermediate

Language

English

Fluent

Work Experience

Delivery Driver at Dominos

July 1, 2022 - Present

Delivered over 250 orders monthly, maintaining a 12-minute average delivery time. Collaborated with a small team to optimize store closing procedures. Improved customer satisfaction through effective problem resolution during high-pressure shifts.

Digital Converter at Happy Readers

September 30, 2020 - July 20, 2025

Digitised educational material into ePub format for schools to increase accessibility for children and teachers. Optimised digital content layout for better visibility, end-user satisfaction and ease of use.