I am a dynamic and results-oriented professional with over five years of experience in administrative management, sales, and digital communication. My background includes coordinating operations, managing sales processes, and developing digital communication strategies. I thrive in environments where human interaction is key and excel in managing daily tasks with empathy, organization, and strategic vision. My experience spans content creation, social media management, and operational rental management, consistently delivering measurable results and positive experiences. I am passionate about optimizing processes and fostering strong relationships with clients, teams, and collaborators, always aiming to contribute effectively to organizational goals.

Saraí Benites

I am a dynamic and results-oriented professional with over five years of experience in administrative management, sales, and digital communication. My background includes coordinating operations, managing sales processes, and developing digital communication strategies. I thrive in environments where human interaction is key and excel in managing daily tasks with empathy, organization, and strategic vision. My experience spans content creation, social media management, and operational rental management, consistently delivering measurable results and positive experiences. I am passionate about optimizing processes and fostering strong relationships with clients, teams, and collaborators, always aiming to contribute effectively to organizational goals.

Available to hire

I am a dynamic and results-oriented professional with over five years of experience in administrative management, sales, and digital communication. My background includes coordinating operations, managing sales processes, and developing digital communication strategies. I thrive in environments where human interaction is key and excel in managing daily tasks with empathy, organization, and strategic vision.

My experience spans content creation, social media management, and operational rental management, consistently delivering measurable results and positive experiences. I am passionate about optimizing processes and fostering strong relationships with clients, teams, and collaborators, always aiming to contribute effectively to organizational goals.

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Language

Spanish; Castilian
Fluent

Work Experience

Responsable Operativa de Alquileres at Inverpro Real Estate S, L
April 1, 2024 - Present
Decorated and promoted rooms across multiple digital channels, increasing occupancy rates by 25% in the first quarter. Managed the entire rental cycle including check-ins, contracts, check-outs, and rescissions, ensuring agile processes and reducing administrative errors by 20%. Reviewed tenant documentation with precision, achieving 100% compliance with legal and contractual regulations. Coordinated with associations to attract and monitor migrant tenants, facilitating the incorporation of over 50 new tenants in a year. Resolved coexistence conflicts and managed incidents across more than 20 properties, improving tenant satisfaction by 75%. Supervised cleaning staff and maintenance tasks, reaching 95% compliance with service quality and timelines. Controlled monthly payments and collections with financial follow-up per room, reducing delinquency by 2%. Organized digital folders by property, month, and room (contracts, receipts, incidents) to facilitate quick and orderly access to info
Creadora de Contenido Digital Freelance at Constructora Santa Ana 2031 C. A Venezuela
February 29, 2024 - July 20, 2025
Produced original multimedia content (articles, videos, posts) for various digital channels, achieving a 30% increase in audience interaction within 3 months. Conducted market and trend analyses to define content strategies that increased organic reach on social networks by 25%. Managed social media platforms (Facebook, Instagram, TikTok), growing the follower base by 40% and improving engagement rates through creative campaigns and planned posts. Designed and edited visual and audiovisual materials that raised conversion rates on digital channels, generating 15% more inquiries and a direct sales increase.
Asesora Comercial Independiente en Repuestos Automotrices e Insumos de Limpieza at Proquian 87, C.A
June 30, 2021 - July 20, 2025
Commercialized and distributed automotive parts and cleaning supplies to businesses and individuals, managing a client portfolio of over 50 active customers. Designed and managed digital advertising campaigns that increased sales by 40% in the first year. Negotiated with suppliers and clients to optimize profit margins and reduce costs by 20%. Managed inventory and delivery logistics, ensuring efficient service and long-term customer loyalty. Developed post-sale support strategies, increasing client retention by 35%.

Education

Técnico Univertario en Informática at Venezuela
January 1, 2006 - December 31, 2009

Qualifications

Digital marketing & automación marketing 30h
February 1, 2024 - February 28, 2024
Community Management para empresas 70h
February 1, 2024 - February 28, 2024
Gestión de ventas, marketing directo y utilización de redes sociales en la gestión comercial 100H
December 1, 2023 - December 31, 2023
Nuevos entornos Microsoft 365 60h
December 1, 2023 - December 31, 2023
Digitalización Aplicada al Sector Productivo 30h
December 1, 2023 - December 31, 2023
Operaciones Auxiliares con Tecnologías Digitales 80h
October 1, 2023 - October 31, 2023
Controller financiero 150h
July 1, 2023 - July 31, 2023
Leen Manufacturing 50h
June 1, 2023 - June 30, 2023
Competencias Digitales Básicas 30h
May 1, 2023 - May 31, 2023
Mecanografía 20h
April 1, 2023 - April 30, 2023

Industry Experience

Real Estate & Construction, Media & Entertainment, Retail, Professional Services