Polina Jemeljanenko

Warmly welcomed guests, ensured high-quality communication, and met individual customer needs. Maintained excellent knowledge of products, services, and processes to provide accurate information; supported front desk operations and handled routine administrative tasks.

Warmly welcomed guests; ensured high-quality communication; maintained in-depth knowledge of salon products, services, and treatments. Managed financial transactions: processed payments, monitored cash register, reconciled revenue with services and goods sold. Handled online orders, invoicing, and documentation. Scheduled and registered customer appointments, ensuring convenience for clients and salon staff. Oversaw inventory and placed timely replenishment orders. Resolved customer issues effectively and maintained a welcoming atmosphere.

As an administrator in a beauty salon, my responsibilities included a warm welcome guests, providing high-quality communication, meeting the needs of guests. This required excellent knowledge of the products and services, including the process that the beauty salon provides. In addition, my responsibilities included managing financial transactions, processing customer payments and online orders, monitoring the cash register and reconciling revenue with the services provided and goods sold. Maintaining income reports and starting up the salon by drawing up declarations on sales and purchases and making a report. Important skills included clear and effective customer registration for future visits, which is convenient for both visitors and salon masters. In this position, it was important to be responsible for inventory management, monitor the consumption of materials and cosmetics and replenish it on time by ordering online. Process online orders by creating invoices for both clients an