Available to hire
Hi, I’m Axcel Salgado, a creative and detail-oriented professional with hands-on experience in WordPress website development, video editing, and graphic design. I have a passion for creating visually engaging content and user-friendly websites that enhance brand presence. I pride myself on providing excellent customer service and resolving client inquiries efficiently.
I am experienced in collections, customer service, and negotiation with a strong focus on maintaining customer relationships. I work well in teams and enjoy contributing creative solutions that achieve client satisfaction.
Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Intermediate
French
Beginner
Work Experience
Web Developer at Mitrab
December 31, 2015 - July 20, 2025Developed websites using WordPress and related technologies, focusing on user-friendly design and client requirements.
Customer Service at Accedo Technologies
December 31, 2016 - July 20, 2025Handled client interactions, supporting product and service inquiries effectively.
Tourist Guide & Interpreter at Nahual Tours
December 31, 2016 - July 20, 2025Provided guided tours and interpreted for visitors to enhance their travel experience.
Customer Service at Focus
September 30, 2018 - July 20, 2025Managed customer service tasks and supported client needs between September 2017 and September 2018.
Medical Billing & Insurance at Connect international
October 31, 2021 - July 20, 2025Handled billing and insurance claims processing to ensure accurate and timely payments.
Collections at Connect international
April 30, 2025 - July 20, 2025Managed collections to maintain timely payments and customer accounts from April 2022 onward.
Web Developer at Mitrab
January 1, 2015 - PresentCustomer Service at Accedo Technologies
January 1, 2016 - PresentTourist Guide & Interpreter at Nahual Tours
January 1, 2016 - PresentCustomer Service at Focus
September 30, 2018 - July 20, 2025Medical Billing & Insurance at Connect international
October 31, 2021 - July 20, 2025Collections at Connect international
April 30, 2025 - July 20, 2025Education
High School Diploma at Instituto de computacion y comercio independencia
January 1, 2013 - December 31, 2013High School Diploma at Instituto de computacion y comerion independencia
January 1, 2013 - December 31, 2013Qualifications
Tourist Guide license(Intur)
January 11, 2030 - July 20, 2025Graphic Designer (UNI)
January 11, 2030 - July 20, 2025Web Developer (UNI)
January 11, 2030 - July 20, 2025Python (UNI)
January 11, 2030 - July 20, 2025Google Ads(Udemy)
January 11, 2030 - July 20, 2025Tourist Guide license (Intur)
January 11, 2030 - July 20, 2025Graphic Designer (UNI)
January 11, 2030 - July 20, 2025Web Developer (UNI)
January 11, 2030 - July 20, 2025Python (UNI)
January 11, 2030 - July 20, 2025Google Ads (Udemy)
January 11, 2030 - July 20, 2025Industry Experience
Software & Internet, Travel & Hospitality, Professional Services, Media & Entertainment, Financial Services
Skills
Experience Level
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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