Available to hire
I am a dynamic and results-driven Client Servicing Leader with extensive experience driving revenue growth, client satisfaction, and campaign excellence across top advertising and marketing agencies. I specialize in building lasting client relationships, leading cross-functional teams, and delivering integrated campaigns across digital, offline, and performance channels.
I am skilled in identifying growth opportunities, expanding account revenue, and securing new business through strategic insights and trusted partnerships. My collaborative leadership style ensures team productivity and operational success while consistently achieving campaign KPIs and client retention.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Language
English
Advanced
Hindi
Advanced
Bengali
Fluent
Work Experience
New Business Development Manager (Consultant) at Adsyndicate
June 30, 2025 - July 21, 2025Conducted in-depth market research to identify and qualify new business opportunities across industries. Managed and nurtured inbound and cold leads, converting 30% of cold leads into qualified meetings within one quarter. Cultivated and nurtured marketing-qualified leads (MQLs), crafting tailored pitches and proposals.
Marketing Manager (Freelance Consultant) at Gopotu Pvt. Ltd.
December 31, 2024 - July 21, 2025Designed and executed integrated marketing campaigns leveraging paid Facebook ads, billboards and influencer partnerships. Achieved 5,000+ app downloads and 3,500 active users in 90 days, meeting KPIs within budget. Led team-building efforts, interviewing, training and managing 10+ delivery personnel, while onboarding 25+ vendors to ensure operational success. Delivered market analysis, optimizing campaign performance to achieve a 25% increase in user engagement and 100% management satisfaction.
Account Manager at Annalect India / Omnicom Media Group
August 31, 2024 - July 21, 2025Led a team of 4 junior account executives, setting performance goals and providing mentorship that enhanced team productivity and collaboration. Created and delivered high-stakes presentations for Town Halls and leadership summits, incorporating campaign analytics and industry insights. Initiated internal systems like a buddy program for new joiners and an RTO campaign, improving onboarding efficiency and employee engagement.
Senior Project Manager at Merkle (Dentsu)
August 31, 2023 - July 21, 2025Led a 6-member creative team. Owned end-to-end project delivery for clients including Intel, TUV Rheinland, DBS Bank, and Standard Chartered Bank. Identified upsell opportunities and expanded Intel & TUV Rheinland accounts by 15%, securing repeated $15K–$20K projects. Contributed social media campaign for TUV Rheinland, shortlisted at The MARKies Awards (Singapore) for effective content use.
Senior Account Manager at Free Flow Ideas
August 31, 2020 - July 21, 2025Directed 360° campaign planning for a 100-acre township launch; phase 1 sold out in record time with a 20% brand reach boost. Maintained weekly client meetings and performance reviews, ensuring high alignment between creative output and sales goals. Built strong client relationships, resulting in a 90% retention rate and a referral-based new account acquisition.
Senior Account Manager at Disha Communications
November 30, 2019 - July 21, 2025Managed top accounts (ABB India, Healthium MedTech, IIFM College), increasing Healthium MedTech’s retainer by 25% and achieving a 90% retention rate. Played a pivotal role in Healthium MedTech’s Sironix arthroscopy division launch and Sutures India rebranding, working on-site for six months to align with their marketing team. Implemented a tracking system for creative work, reducing delivery timelines by 20% through process optimization.
New Business Development Manager (Consultant) at Adsyndicate
June 30, 2025 - August 21, 2025Conducted in-depth market research to identify and qualify new business opportunities across industries. Managed and nurtured inbound and cold leads, converting 30% of cold leads into qualified meetings within one quarter. Cultivated and nurtured marketing-qualified leads (MQLs), crafting tailored pitches and proposals.
Marketing Manager (Freelance Consultant) at Gopotu Pvt. Ltd.
December 31, 2024 - August 21, 2025Designed and executed integrated marketing campaigns leveraging paid Facebook ads, billboards, and influencer partnerships. Achieved 5,000+ app downloads and 3,500 active users in 90 days, meeting KPIs within budget. Led team-building efforts, interviewing, training, and managing over 10 delivery personnel while onboarding 25+ vendors to ensure operational success. Delivered market analysis optimizing campaign performance to achieve a 25% increase in user engagement and 100% management satisfaction.
Account Manager at Annalect India / Omnicom Media Group
August 31, 2024 - August 21, 2025Led a team of 4 junior account executives, setting performance goals and providing mentorship that enhanced team productivity and collaboration. Created and delivered high-stakes presentations for Town Halls and leadership summits, incorporating campaign analytics and industry insights. Initiated internal systems like a buddy program for new joiners and an RTO campaign, improving onboarding efficiency and employee engagement.
Senior Project Manager at Merkle (Dentsu) | Remote
August 31, 2023 - August 21, 2025Led a 6-member creative team with end-to-end project delivery for clients including Intel, TUV Rheinland, DBS Bank, and Standard Chartered Bank. Identified upsell opportunities and expanded Intel & TUV Rheinland accounts by 15%. Contributed to social media campaigns for TUV Rheinland, shortlisted at The MARKies Awards (Singapore) for effective content use.
Senior Account Manager at Free Flow Ideas
January 31, 2021 - August 21, 2025Directed 360° campaign planning for a 100-acre township launch; phase 1 sold out in record time with a 20% brand reach boost. Maintained weekly client meetings and performance reviews, ensuring high alignment between creative output and sales goals. Built strong client relationships, resulting in a 90% retention rate and referral-based new account acquisition.
Senior Account Manager at Disha Communications
November 30, 2019 - August 21, 2025Managed top accounts (ABB India, Healthium Med Tech, IIFM College), increasing Healthium Med Tech’s retainer by 25% and achieving a 90% retention rate. Played a pivotal role in Healthium Med Tech’s Sironix arthroscopy division launch and Sutures India rebranding, working on-site for six months to align with their marketing team. Implemented a tracking system for creative work, reducing delivery timelines by 20% through process optimization.
New Business Development Manager (Consultant) at Adsyndicate
June 30, 2025 - August 21, 2025Conducted in-depth market research to identify and qualify new business opportunities across industries. Managed and nurtured inbound and cold leads, converting 30% of cold leads into qualified meetings within one quarter. Cultivated and nurtured marketing-qualified leads (MQLs), crafting tailored pitches and proposals.
Marketing Manager (Freelance Consultant) at Gopotu Pvt. Ltd.
December 31, 2024 - August 21, 2025Designed and executed integrated marketing campaigns leveraging paid Facebook ads, billboards, and influencer partnerships. Achieved 5,000+ app downloads and 3,500 active users within 90 days, meeting KPIs within budget. Led team-building efforts, including recruiting, training, and managing over 10 delivery personnel and onboarding 25+ vendors to ensure operational success. Delivered market analysis optimizing campaign performance to achieve a 25% increase in user engagement and 100% management satisfaction.
Account Manager at Annalect India / Omnicom Media Group
August 31, 2024 - August 21, 2025Led a team of 4 junior account executives, setting performance goals and providing mentorship to enhance team productivity and collaboration. Created and delivered high-stakes presentations for Town Halls and leadership summits, incorporating campaign analytics and industry insights. Initiated internal systems like a buddy program for new joiners and an RTO campaign, improving onboarding efficiency and employee engagement.
Senior Account Manager at Free Flow Ideas
August 31, 2023 - August 21, 2025Directed 360° campaign planning for a 100-acre township launch; phase 1 sold out in record time with a 20% brand reach boost. Maintained weekly client meetings and performance reviews, ensuring high alignment between creative output and sales goals. Built strong client relationships, resulting in a 90% retention rate and referral-based new account acquisition.
Senior Account Manager at Disha Communications
August 31, 2020 - August 21, 2025Managed top accounts (ABB India, Healthium Med Tech, IIFM College), increasing Healthium Med Tech’s retainer by 25% and achieving a 90% retention rate. Played pivotal role in Healthium Med Tech’s Sironix arthroscopy division launch and Sutures India rebranding, working onsite for six months to align with their marketing team. Implemented a tracking system for creative work, reducing delivery timelines by 20% through process optimization.
Education
PGDM at Pailan College of Management and Technology, Kolkata
January 1, 2009 - December 31, 2011B.A. at South Malda College, North Bengal University
January 1, 2005 - December 31, 2008PGDM (Marketing) at Pailan College of Management and Technology, Kolkata
January 1, 2009 - January 1, 2011B.A. in English Literature at South Malda College, North Bengal University
January 1, 2005 - December 31, 2008PGDM (Marketing) at Pailan College of Management and Technology, Kolkata
January 1, 2010 - January 1, 2011B.A. in English Literature at South Malda College, North Bengal University
January 1, 2009 - January 1, 2011Qualifications
Google Analytics Certification
January 1, 2025 - December 31, 2025Social Media Marketing Certification, HubSpot
January 1, 2023 - December 31, 2023Digital Marketing Professional Training, Udemy
January 1, 2022 - December 31, 2022Google Analytics Certification
January 1, 2025 - August 21, 2025Social Media Marketing Certification, HubSpot
January 1, 2023 - August 21, 2025Digital Marketing Professional Training, Udemy
January 1, 2022 - August 21, 2025Senior Project Manager - Merkle (Dentsu)
February 1, 2021 - August 21, 2025Google Analytics Certification
January 1, 2025 - August 21, 2025Social Media Marketing Certification - HubSpot
January 1, 2023 - August 21, 2025Digital Marketing Professional Training - Udemy
January 1, 2022 - August 21, 2025Industry Experience
Financial Services, Media & Entertainment, Real Estate & Construction, Professional Services, Healthcare, Software & Internet, Education
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
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