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I'm Kayleem McCalla, a creative storyteller and visual thinker with a background in concept art, illustration, and narrative design. My work is driven by world-building, supported by formal training in composition, visual development, and idea generation. Alongside my creative practice, I’ve built strong communication and empathy skills through customer-facing roles, giving me a grounded, people-centered approach to collaboration and problem-solving. I thrive in collaborative, fast-paced environments and love turning ideas into visuals that tell a story.…I'm Kayleem McCalla, a creative storyteller and visual thinker with a background in concept art, illustration, and narrative design. My work is driven by world-building, supported by formal training in composition, visual development, and idea generation. Alongside my creative practice, I’ve built strong communication and empathy skills through customer-facing roles, giving me a grounded, people-centered approach to collaboration and problem-solving. I thrive in collaborative, fast-paced environments and love turning ideas into visuals that tell a story.

Kayleem McCalla

Graphic Designer, 3D Modeler, Concept Artist, +4

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I'm Kayleem McCalla, a creative storyteller and visual thinker with a background in concept art, illustration, and narrative design. My work is driven by world-building, supported by formal training in composition, visual development, and idea generation. Alongside my creative practice, I’ve built strong communication and empathy skills through customer-facing roles, giving me a grounded, people-centered approach to collaboration and problem-solving. I thrive in collaborative, fast-paced environments and love turning ideas into visuals that tell a story.…I'm Kayleem McCalla, a creative storyteller and visual thinker with a background in concept art, illustration, and narrative design. My work is driven by world-building, supported by formal training in composition, visual development, and idea generation. Alongside my creative practice, I’ve built strong communication and empathy skills through customer-facing roles, giving me a grounded, people-centered approach to collaboration and problem-solving. I thrive in collaborative, fast-paced environments and love turning ideas into visuals that tell a story.

Available to hire

I’m Kayleem McCalla, a creative storyteller and visual thinker with a background in concept art, illustration, and narrative design. My work is driven by world-building, supported by formal training in composition, visual development, and idea generation.

Alongside my creative practice, I’ve built strong communication and empathy skills through customer-facing roles, giving me a grounded, people-centered approach to collaboration and problem-solving. I thrive in collaborative, fast-paced environments and love turning ideas into visuals that tell a story.

Skills

Experience Level

Expert

Expert

Intermediate

Intermediate

Intermediate

Editorial Illustration

Intermediate

Infographic

Intermediate

Data Visualization

Intermediate

Language

English

Fluent

Work Experience

Customer Arrears Support Advisor at The Very Group (Skyways Hub, Speke)

January 1, 2026 - Present

Provide phone-based support to customers experiencing arrears or vulnerability. Use empathy and active listening to support individuals with mental-health challenges or safeguarding concerns. Assess affordability and personal circumstances to create sustainable repayment plans; maintain accurate records and FCA-aligned processes; collaborate with internal teams to resolve sensitive cases.

Bar Supervisor at Further North (North Bar Group, Leeds)

March 1, 2025 - July 31, 2025

Supervise day-to-day bar operations in a busy community-focused venue. Supported team members during shifts, opened and closed procedures as a key holder, handled deliveries and quality checks, and maintained high standards of service and consistency. Engaged with regulars and new customers to foster a welcoming and inclusive atmosphere.

Bar Staff at SSP (The Kissing Gate, John Lennon Airport)

July 1, 2023 - December 31, 2024

Part of the bar team in a high-volume, fast-paced airport environment. Delivered continuous customer service during peak hours, with strong cash handling and transaction management. Prepared and served a wide range of drinks and developed communication and interpersonal skills.

Exhibition Manager at Northern Lights

November 30, 2020 - August 7, 2025

Organised an exhibition during sixth form to attract business partners, working with teachers on a theme and managing the event independently, gaining strong organisational skills.