Hi, I'm Warren Denbrock, currently living in Vienna and working as a Promotional Sales Lead. I have diverse experience in customer service and event management, particularly within the arts and exhibition sectors. My background includes working as a guest assistant at exhibitions, supervising visitor experience, and even kitchen roles — all of which have helped me develop strong communication, team leadership, and customer engagement skills. I studied creative and professional writing at Bangor University, followed by a master's degree in creative writing and education at Goldsmiths University of London. I enjoy combining my passion for writing with my enthusiasm for arts and culture, striving to create engaging experiences for people through my work.

Warren Denbrock

Hi, I'm Warren Denbrock, currently living in Vienna and working as a Promotional Sales Lead. I have diverse experience in customer service and event management, particularly within the arts and exhibition sectors. My background includes working as a guest assistant at exhibitions, supervising visitor experience, and even kitchen roles — all of which have helped me develop strong communication, team leadership, and customer engagement skills. I studied creative and professional writing at Bangor University, followed by a master's degree in creative writing and education at Goldsmiths University of London. I enjoy combining my passion for writing with my enthusiasm for arts and culture, striving to create engaging experiences for people through my work.

Available to hire

Hi, I’m Warren Denbrock, currently living in Vienna and working as a Promotional Sales Lead. I have diverse experience in customer service and event management, particularly within the arts and exhibition sectors. My background includes working as a guest assistant at exhibitions, supervising visitor experience, and even kitchen roles — all of which have helped me develop strong communication, team leadership, and customer engagement skills.

I studied creative and professional writing at Bangor University, followed by a master’s degree in creative writing and education at Goldsmiths University of London. I enjoy combining my passion for writing with my enthusiasm for arts and culture, striving to create engaging experiences for people through my work.

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Language

English
Fluent
German
Intermediate

Work Experience

Promotional Sales Lead at Ikono
December 1, 2024 - Present
Develop, implement and evaluate sales strategies. Tailor promotional offers to increase overall venue revenue. Serve as the first point of contact to all in-person customers.
Guest Assistant at Exhibition Hub
March 31, 2024 - July 21, 2025
Assisted guests to make the best experience of the exhibitions possible. Provided in-depth knowledge on the art and artists of the exhibitions. Practiced customer service skills to a pristine level. Practicing and perfecting the use of virtual reality.
Visitor Experience Lead, Supervisor at The Art of Banksy
February 29, 2024 - July 21, 2025
Highly personable and exceptional customer engagement and service. Developed new ways to attract and engage customers. Maintained high standards of communication and team management. Monitored and audited stock.
Chef at Princess of Wales
July 31, 2022 - July 21, 2025
General kitchen and food prep, safety and maintenance. Washed all dishes and kitchen equipment quickly and efficiently.
Cashier at Meijer Grocery
December 31, 2017 - July 21, 2025
Developed excellent customer service skills across a range of experiences. Gained experience working in a high-pressure environment.

Education

Bachelor of Arts at Bangor University
January 1, 2017 - December 31, 2020
Master of Arts at Goldsmiths University of London
January 1, 2020 - December 31, 2021

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Education, Retail, Travel & Hospitality